Xendoo, a technology-based online bookkeeping and accounting service, specializes in working with small businesses. It provides you access to a dedicated team of expert bookkeepers and accountants who provide bookkeeping, tax preparation, tax consulting, and filing services.
With transparent pricing that’s based on your monthly expenses (starts at $395 per month for up to $50,000 monthly expenses) and catch-up bookkeeping, it is an excellent option for businesses looking for a scalable all-in-one accounting solution. See if it fits the bill by reading our in-depth Xendoo review.
As an entrepreneur myself, I am dedicated to researching the software and services that will streamline accounting processes, ultimately saving time and money. I leverage my expertise and extensive research capabilities to address the questions that the Fit Small Business audience has—and this ensures that content is rooted in knowledge and accuracy.
The Fit Small Business editorial policy is rooted in the company’s mission, which is to deliver the best answers to people’s questions. Fit Small Business maintains stringent parameters for determining the “best” answers, including accuracy, clarity, authority, objectivity, and accessibility, and these see to it that our content is trustworthy, easy to understand, and unbiased.
Pros
- Offers a 30-day money-back guarantee
- Integrates with Xero and QuickBooks
- Has a mobile app that gives you access to your dashboards
- Integrates with Gusto for payroll and most major ecommerce platforms
- Offers bookkeeping on a weekly basis
- Can support multiple companies
Cons
- Lacks a free trial
- Has no full accrual-based accounting in the Essential plan
- Lacks invoicing and bill pay
- Offers a custom chart of accounts only with the most expensive plan
Intended Users | Xero and QuickBooks Online users, franchises, and ecommerce businesses |
Supported Bookkeeping Software | Xero and QuickBooks Online |
Pricing (Monthly Contract) | $395 to $995 per month |
Free Trial | ✕ |
Money-back Guarantee | 30 days |
Assigned a Personal Bookkeeper? | ✓ |
Bookkeeper Communications | Phone, email, and live chat |
Monthly Account Reconciliations & Financial Statements | ✓ |
Back-office Services Like Customer Invoicing & Bill Pay | ✕ |
Full-service Payroll Available | Available via Gusto integration (read our review of Gusto) |
Tax & Consulting Services Available | Additional fee |
Average User Reviews | Overwhelmingly positive; customers commended its strong customer support, transparent fees, and tax service offerings. |
- Franchise businesses: Xendoo offers expert bookkeeping for franchise businesses, and it has experience working with both new and existing franchises. It has a custom yet scalable process to integrate with yours, which includes roll-up dashboards that provide insight into revenue trends, top expenses, and most profitable franchisees. It also allows you to add multiple currency support if needed.
- Businesses that have fallen behind in their bookkeeping: It doesn’t matter if it’s a few months or a few years—your Xendoo bookkeeper will work with a dedicated team of experts to get you caught up. Each month of historical bookkeeping is peer-reviewed to ensure total accuracy.
- Ecommerce businesses: Xendoo provides multichannel ecommerce and seller marketplace accounting and will handle your bookkeeping—whether you sell on Amazon, Shopify, Etsy, Walmart, BigCommerce, WooCommerce, and eBay or any combination of these platforms. Xendoo also integrates with the most popular inventory tracking apps to help support your business.
- Xero users: Xendoo is a Xero Platinum Partner, and it also created its own proprietary software that works with Xero so that its team can give you access to real-time data. When you sign up for Xendoo’s services, you will be given access to a free Xero account.
- Businesses seeking both bookkeeping and tax services: Xendoo lets you add tax services to any plan for an additional $1,200 per year, which includes an annual federal and state tax return. You’ll also receive year-round tax support and a year-end financial package. Xendoo can prepare Forms 1040, 1065, 1120, and 1120-S.
Xendoo’s Featured Industry Uses on Fit Small Business:
- Best Online Tax Preparation Services for Small Businesses: Overall best small business tax preparation service without committing to a bookkeeping plan
Xendoo Alternatives & Comparison
Monthly Pricing | Catch-up Bookkeeping | Bill Pay | Invoicing | Tax Filing | |
|---|---|---|---|---|---|
| Starts at $395 | ✓ | ✕ | ✕ | ✓ |
 | Starts at $299 | ✓ | ✕ | ✕ | ✓ |
 | Starts at $399 | ✓ | ✓ | ✓ | ✓ |
 | $250 for all businesses | ✓ | ✕ | ✕ | ✕ |
 | Starts at $349 | ✓ | ✓ | ✓ | ✓ |
Best For | Learn More | |
|---|---|---|
| Larger businesses: Unlike Xendoo, Bench is ideal for larger businesses because of its fixed rate pricing combined with full-service bookkeeping and tax services. This includes annual income tax filing for partnerships, S-corps, and C-corps. | Read our Bench review |
| Businesses needing help with invoicing and paying bills: Xendoo doesn’t offer support with A/R and A/P—only monthly reconciliation and reports. Consider Bookkeeper360 if invoicing and bill pay services are important to your business. | Read our Bookkeeper360 review |
| Businesses seeking a basic and low-cost bookkeeping solution: Available at a lower cost than Xendoo, Merritt Bookkeeping is a cost-effective remote bookkeeping service, available at a flat rate of $250 per month. It can offer the lowest rate among its competitors by providing only the basic services of classifying transactions, reconciling accounts, and providing financial statements. | Read our Merritt Bookkeeping review |
| Startups: Pilot is a better option for startup companies with big plans for fast growth, as it offers CFO
Chief Financial Officer
And Controller services. Its services are built around the needs of startups backed by venture capitalists. Your Pilot Controller can assist with COGS categorization, revenue recognition best practices, and other services as needed. | Read our Pilot Bookkeeping review |
| Users Like | Users Dislike |
|---|---|
| Fees are transparent | Reports of issues with communication during onboarding |
| User-friendly dashboard that is easy to navigate | Customers have mentioned errors made with filing of sales tax |
| Customer support is accurate and responsive | |
| Easy onboarding and setup | |
Users who wrote a Xendoo review said that its dashboard is user-friendly and easy to navigate. Reviewers also praised the responsiveness of the customer support team, the transparency of fees, the available tax services, and the accuracy of services. They also commended the catch-up bookkeeping service, which helped them to stay on top of their financial obligations. I didn’t find major complaints about the service, except for reports of issues with communication during onboarding and errors made with sales tax filing.
Xendoo earned the following average scores based on popular review sites:
- Bark[1]: 5.0 out of 5 from over 30 reviews
- Birdeye[2]: 4.0 out of 5 from about 115 reviews
- Google[3]: 4.6 out of 5 from around 75 reviews
The Xendoo pricing scheme consists of three subscription plans, which are based on the monthly expenses of your business and the number of bank and credit card accounts connected. Custom plans are available for those with over $125,000 in monthly expenses. Essential, the lowest plan, starts at $395 per month for up to $50,000 of monthly expenses. While this is a competitive price for that size company, businesses with substantially lower expenses than $50,000 monthly might be able to find a better value elsewhere.
I feel that while the service starts out pretty reasonable, the pricing escalates quickly from there—much quicker than other services like Bench and Pilot. For example, the monthly fee is $995 for companies with up to $125,000 in expenses. Anything beyond that requires a custom quote, which is why Xendoo took a hit in the pricing category.
Xendoo’s services are pay as you go and are charged at the beginning of your subscription term. A discount of 10% is offered if you sign up on an annual basis, and a 30-day notice is required for cancellation.
Essential | Growth | Scale | |
|---|---|---|---|
Monthly Fee | $395 | $695 | $995 |
Monthly Expenses Limit | $50,000 | $75,000 | $125,000 |
Number of Bank Card/Credit Card Accounts | Up to 4 | Up to 6 | Up to 12 |
Number of Integrations Allowed | 1 | 2 | 4 |
Dedicated Bookkeeping Team | ✓ | ✓ | ✓ |
Semi-Annual Tax Consultation | ✕ | ✓ | ✓ |
Custom Chart of Accounts | ✕ | ✕ | ✓ |
Deferred Schedules | ✕ | ✕ | ✓ |
Additional services:
- Tax services: $1,200 per year, includes year-round tax guidance plus annual federal and state tax return
- Catch-up bookkeeping: Starts at $295 per month
- Fractional CFO: Starts at $1,500 per month
Xendoo could have aced this category in our evaluation if it had videoconferencing as a communication option, which is a feature that competitors like QuickBooks Live offer. Xendoo does, however, provide the ability to contact your bookkeeper during normal business hours by phone, email, and live chat.
Xendoo’s initial signup process takes about four minutes. It should be mostly seamless since the platform integrates well with popular small business accounting software, such as QuickBooks and Xero. Once you enroll, Xendoo will schedule a short onboarding call of about 30 minutes with you and will need your year-to-date balance sheet and P&L statement—or you can discuss catch-up work if needed.
Your dedicated bookkeeper will set everything up and connect your accounts. The portal is available 24/7, and you can access it at any time. If you ever decide to leave Xendoo, you can take your file with you so that your new financial partner can pick up where it left off. Your books will be reconciled weekly, and your bookkeeper will maintain consistent communication with you. You’ll be sent reports monthly, and they can be customized based on the needs of your business.
Xendoo took a hit in my evaluation of features in a couple of areas, most notably because it doesn’t offer invoicing and bill pay services. However, it does come with a variety of useful features, including a powerful mobile app and integrations for ecommerce. You’ll work with a dedicated bookkeeper who will send you financial reports and catch-up bookkeeping is also available if needed.
Xendoo also supports franchises and multiple companies and integrates with Gusto to help manage your payroll. The provider even backs its work with a 30-day money-back guarantee if you’re dissatisfied with its services.
After month-end, Xendoo will send your P&L and balance sheet by the fifth business day of the following month. The reports can be reviewed, downloaded, and shared from the desktop portal and mobile app. You can access these reports from your dashboard, and you can also review your sales tax returns and sales tax confirmations. If your business needs customized reporting, Xendoo can work with you to provide that as well.
Xendoo reporting features (Source: Xendoo)
In addition to the monthly services, Xendoo offers catch-up bookkeeping starting at $295 per month for past bookkeeping and prior years’ tax returns. Upon approving the scope of work, the catch-up services will be billed at the agreed-upon rate, and no refunds will be issued once the work has been completed and delivered.
If after 30 days of working with Xendoo, you are unsatisfied with your bookkeeping team and don’t see the guaranteed results, Xendoo will refund the fee for your first month. To qualify, you must have completed the onboarding workshop and provided all documentation as requested, plus services must have gone live within one week of the start date.
Available for both iOS and Android, Xendoo’s mobile app works seamlessly with the service. The app allows you to send and receive important financial documents with your dedicated bookkeeper, such as IRS notices, prior tax returns, and copies of checks.
You can also access your monthly balance sheet, P&L statement, tax returns, and payroll returns right from the app. You can opt to receive push notifications when your tax documents are ready to view and reminders of how much sales tax is due and when.
Whether you’re selling on one platform or multiple marketplaces, Xendoo integrates with Amazon, Shopify, Walmart, Etsy, WooCommerce, BigCommerce, and eBay.
Your dedicated bookkeeper is available for any questions or to review transactions as needed. They’ll record all of your bank and credit card transactions, reconcile your statements to ensure that every transaction has been recorded, and send you financial reports monthly.
If you have more than one business, you can add multiple companies within the same account, and Xendoo will manage the books for all of them.
Xendoo can address the needs of franchises with accurate reporting based on a customized chart of accounts and support for multiple currencies. You also gain access to roll-up dashboards and group benefits such as group training sessions and webinars.
Xendoo integrates with Gusto, which helps you manage your employee information, benefits, and deductions. You can process payroll, file payroll taxes and forms, and process W-2s for employees.
Business tax preparation and filings are available with all plans for an additional fee of $1,200 per year. Whether you’re a sole proprietor, corporation, S-corp, or partnership, Xendoo will file and prepare and file your tax return for the same low price. It has tax experts who are well-versed in the requirements of each and will help you navigate your next tax season accurately. They’ll also file your personal taxes if needed.
Xendoo’s sales tax experts will prepare and file your taxes accurately and on time so that you stay compliant. They’ll also give you plenty of advance notice so that you can ensure that funds are available.
Small businesses without a CFO can take advantage of Xendoo’s fractional CFO services starting at $1,500 per month.
Xendoo Customer Service & Ease of Use
Your dedicated bookkeeper is readily available via phone, email, and live chat from the standard business hours of 8 a.m. to 6 p.m. With advance notice, they can speak with you after-hours as well. If, for any reason, your regular bookkeeper is unavailable, another bookkeeper on its team will be able to assist you.
Communication with Xendoo bookkeeper (Source: Xendoo)
Xendoo also offers free online resources such as frequently asked questions (FAQs), free calculators, and eBooks about topics such as cash flow and planning. It even hosts a blog and playbooks with strategies, news, and ideas for growing businesses.
How I Evaluated Xendoo
I evaluated Xendoo based on the following:
35% of Overall Score
Because each plan depends on many factors, we looked at the value provided in terms of the time and potential money that you’re saving by using the service.
20% of Overall Score
You should be able to access a dedicated bookkeeper for any questions or advice and one-on-one assistance.
15% of Overall Score
The best online bookkeeping service should offer a wide range of bookkeeping solutions, including catch-up bookkeeping, invoicing, bill pay, bank reconciliation, payroll, and tax filing.
10% of Overall Score
We evaluated whether the online bookkeeping service offered tax and consulting, and the scope of those services.
20% of Overall Score
We consider the opinions of users and the service’s ratings on various review sites. These criteria were disregarded for providers where no reviews were found.
Frequently Asked Questions (FAQs)
Xendoo partners with Gusto for payroll services and offers customers a 15% discount plus two months free. Gusto is a cloud-based payroll, benefits, and HR management software company. In addition to offering support for employees, its payroll services include features for issuing and filing 1099s.
You’re welcome to reach out to your bookkeeper whenever you need them, and they’re available by phone, email, and text during normal business hours and by appointment after business hours. It’s possible to set up monthly calls to review financials as well. They’ll reach out to you if they have any questions about your transactions.
Currently, modified accrual accounting is available with the Growth and Scale plans; modified accrual accounting includes loans payable and month-end inventory adjustments. Reports include A/R and A/P if you utilize invoicing and bill pay in Xero or QuickBooks Online, and they exclude deferred revenue, prepaid expenses, prepaid insurance, and other accruals. A year-end entry for depreciation and amortization is made if Xendoo files the company’s tax return. If you need full accrual accounting, you can contact Xendoo to find out about a custom plan.
Xendoo will assign one dedicated bookkeeper to your account. They’re supported by a full bookkeeping team to ensure your books are up-to-date and compliant. The team will assist you if your bookkeeper is unavailable.
If you elect to sign up for an annual contract, you can cancel anytime with a 30-day notice.
Bottom Line
Xendoo offers expert bookkeeping and tax services and one-click access to your financials via an online portal and mobile app. Using QuickBooks or Xero, it reconciles your books digitally to provide your business with financial reporting so that you can stay on top of its financial health. Bookkeeping services are available for a flat monthly fee, and you can even opt for catch-up bookkeeping. Tax preparation, filing, and planning services can be added to any plan for an additional fee.