Xero vs Wave: Which Accounting Software Is Best?

Dec 20, 2023
15 minute read

Xero and Wave are among the most popular accounting software brands in today’s industry. In our Xero vs Wave comparison, Xero takes the win because it has inexpensive paid plans, unlimited users, and a diverse set of features that range from simple to advanced accounting. However, Wave’s free plan, Starter, can be a go-to pick for users who don’t want to commit to a paid plan or those looking for simple invoicing, expense tracking, and accounting features:

  • Xero: Best for small businesses with inventory, time tracking, or project accounting needs
  • Wave: Best for microbusinesses with simple accounting needs

QuickBooks Online is the better choice than either Xero or Wave if you’re looking for local bookkeeping support. You can easily find a QuickBooks ProAdvisor in your area.

  • QuickBooks Online: Best for nonprofits and churches looking for accounting-focused software

Why You Can Trust Fit Small Business

The Fit Small Business editorial policy is driven by the mission to provide you with the best answers to your small business questions—allowing you to choose the right accounting solution for your needs. Our meticulous evaluation process makes us a trustworthy source for accounting software insights. We don’t just scratch the surface; we immerse ourselves in every platform we review by exploring the features down to the finest nuances.

We have an extensive history of reviewing small business accounting software, and we stay up-to-date with the latest features and enhancements. Our first-hand experience, guided by our internal case study, helps us understand how the different products compare with each other and how they work in real-world scenarios.

 Xero logo.Wave logoQuickBooks logo.
Fit Small Business Rating 4.1 ★2.5 ★4.3 ★
Monthly Pricing$20 to $80Free or $16$38 to $275
Free Trial30 days30 days
Money-back Guarantee
Maximum UsersUnlimited1 or unlimited1 to 25
Bank Reconciliation
Invoice Creation
Expense Tracking
Fixed Asset Tracking
Class Tracking
Track Inventory Cost
Sales Tax Accounting
Integrated Payroll ProcessingVia Gusto PayrollVia QuickBooks Workforce
Mobile AppAndroid and iOS; send invoices, receive payments, capture receipts, categorize expenses, enter bill paymentsAndroid and iOS; send invoices, receive payments, capture receiptsAndroid and iOS; send invoices, receive payments, capture receipts, categorize expenses, view reports
Ease of Sharing With External AccountantsAccount admin may grant full access to accountantAccount admin may grant full access to accountantAccount admin may grant full access to accountant
ScalabilityVery scalable; has decent tiers and unlimited seatsSlightly scalable; has unlimited seats in the paid plan but has limited featuresFairly scalable–has diverse plan tiers but has limited seats
Ease of UseEasy for users with accounting knowledgeEasy for all users because of basic featuresEasy for users with accounting knowledge
Average Rating on Third-party Sites4.4[1][2]4.4[3][4]4.3
 Visit XeroVisit WaveVisit QuickBooks Online

Use Cases and Pros & Cons

  • Time tracking and project accounting: Through Xero Projects, a feature within Xero’s accounting system, you can track time, add time to invoices, and log time to projects. This helps you track project costs and accurately bill clients for time spent on projects.
  • Product-based businesses: Xero features a comprehensive inventory management system, wherein you can track your inventory levels and evaluate product sales performance. Xero also computes the cost of goods sold (COGS) for every sale and tracks the cost of inventory on hand constantly, so you will know your exact profitability throughout the year.
  • Manufacturing businesses: Xero has a fixed asset manager that tracks your business’s fixed assets, depreciation, and disposals. You should choose it if you’re a manufacturer who uses different kinds of equipment for your production.
  • Ecommerce: Xero integrates with third-party apps seamlessly, making it one of our best ecommerce accounting software, and it can help you manage online sales on ecommerce platforms like Amazon, eBay, and AliExpress. With its robust list of app integrations, you can manage online sales, control stocks, and streamline admin tasks easily for your ecommerce business.

User Reviews: Tie


XeroWave
Average Rating on Third-party Sites4.4[1][2]4.4[3][4]
Users Like
  • Invoice and profit tracking
  • Complete accounting software
  • Excellent reporting features
  • Has a free plan
  • Easy to use
  • No hidden fees
Users Dislike
  • Steep learning curve
  • No built-in payroll
  • Unhelpful customer support
  • Not scalable for small businesses
  • Slow uploading of receipts
  • Limited accounting features

Both Xero and Wave are well-reviewed on popular user sites, with the number of reviews exceeding 1,000. Based on our understanding of Xero and Wave, we agree with what users are saying about these platforms.

Xero is a complete accounting solution with extensive features, such as fixed asset management. However, it has a steep learning curve and might take time to get used to for beginners. Xero may not have built-in payroll but can integrate with Gusto for your payroll needs. Meanwhile, Wave has a free version yet not very scalable given that it has limited features.

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Xero earned the following average scores on popular review sites:

  • G2.com[1]: 4.3 out of 5 based on about 600 reviews
  • GetApp[2]: 4.4 out of 5 based on around 2,800 reviews

Wave earned the following average scores on popular review sites:

  • G2.com[3]: 4.4 out of 5 based on about 300 reviews
  • Software Advice[4]: 4.4 out of 5 based on more than 1,500 reviews

Pricing: Wave Wins


XeroWave
Monthly Pricing$20 (Early)$47 (Growing)$80 (Established)$0
PayrollVia GustoSimple Plan: $49 base fee plus $6 per employee for one state onlyPlus Plan: $80 base fee plus $12 per employee for multiple statesTax Service States: $40 fixed fee per month plus $6 per employee or independent contractor paidSelf-service States: $20 fixed fee per month plus $6 per active employee or independent contractor paid
Receipt ScanningBuilt-in the app$11 per month (Starter)Free (Pro)
Number of UsersUnlimited1 or unlimited
Number of Billable Clients5 (Early)Unlimited (Growing)Unlimited (Established)Unlimited
Number of Invoices20 (Early)Unlimited (Growing)Unlimited (Established)Unlimited
Free Trial

Wave takes the lead in pricing because it has a free plan for basic accounting and invoicing. Moreover, transaction fees for payments are lower and are a part of its ecosystem. However, since Wave’s accounting features are limited even in the paid plan, you may want to go with Xero instead to access better accounting features for an inexpensive monthly price.

Xero Pricing

Xero offers three different subscription plans. Each supports unlimited users, but the higher packages include advanced features, such as multicurrency support, expense claim management, and project tracking. Xero also offers payroll through Gusto at $40 per month, plus $6 per month, per employee.

You can use Xero for free for 30 days before signing up for a paid subscription. For processing online payments, Xero integrates with Stripe, PayPal, and GoCardless.

Here are the processing fees applicable:

  • PayPal:
    • Invoicing: 3.49% plus fixed fee; depends on currency received; if you’re receiving United States dollars, the fixed fee is 49 cents
    • Quick response (QR) code transactions: 2.29% plus 9 cents
    • Send & receive money for goods and services: 2.99% plus fixed fee
    • Standard credit and debit payments: 2.99% plus fixed fee
  • Stripe:
    • Cards and wallets: 2.9% plus 30 cents per successful card charge; additional 1% for international cards and another 1% if currency conversion is required
    • Automated clearing house (ACH) debits and credits: 0.8% capped at $5
  • GoCardless:
    • Within the United States: 1% plus 25 cents capped at $2.50; a fee of 0.3% applies if the transaction amount is above $1,000.
    • International: 2% plus 20 cents, including currency conversion rates provided by Wise.

Take note that these charges aren’t from Xero but from payment channels. Integrating these channels with Xero is free.

Wave Pricing

Wave offers a free plan (Starter) for a single user and a paid option (Pro) for unlimited users. Both plans include accounting and invoicing features, but Pro has additional inclusions, like unlimited user access, bank feed connections, receipt capture, and discounted credit card processing fees.

Add-ons include:

  • Receipt scanning: $11 monthly or $96 annually (Starter only; included in Pro)
  • Bookkeeping support: $149 per month (Starter and Pro)
  • Assisted payroll: $40 monthly for tax service states and $20 monthly for self-service states plus $6 monthly per employee
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Features: Xero Wins


XeroWave
Banking & Cash Management
Invoicing (Accounts Receivable)
Accounts Payable (A/P) 
Project Accounting
Inventory
Time Tracking

It’s clear that Xero is the winner in terms of features. Because of Xero’s comprehensive features in banking, invoicing, A/P, and project accounting, it’s a safe pick for businesses that want the necessary features for small business accounting. Wave has a lot of limitations, which we’ll discuss in detail in the following sections.

Banking & Cash Management: Xero Wins


XeroWave
Connect to Bank Account
Reconcile Bank Account With or Without Bank Feeds
Print Checks
Enter Monthly Service Fee
Reconciling Time Differences Between Bank & Book Balances
Save Reconciliation for Later
Upload Bank Statements

If you process a lot of bank transactions daily, Xero is the better option since it’s easier to reconcile. It scores high in banking and cash management because of its easy-to-use cash management and bank reconciliation features.

The feature we like best is its bank reconciliation module—except for the fact that users can’t enter ending balances of checking accounts to start reconciling. Instead, they must import the ending balance from their bank.

However, Xero provides a side-by-side presentation in reconciling bank and book items for you. Once you upload your bank statement, Xero will extract line items automatically from it and look for possible matches. If there are no matches, the platform will let you create a transaction.

In Wave, you can connect your bank accounts only in the paid plan. Also, bank reconciliation doesn’t allow adjustments for timing differences like outstanding checks and deposits in transit. Wave works best if you wait for transactions to flow through from your bank account rather than enter them when paid.

Invoicing (A/R): Xero Wins


XeroWave
Customize InvoicesLimited
Print & Email Invoices
Issue Sales Receipts
Customize Payment Reminders
Issue Credit Memos
Recurring Invoices
Bill for Hours Worked

Wave is on par with Xero in terms of invoice customization, but Xero has more advanced invoicing features, making it our winner in this category. Unlike Wave, Xero allows you to add unbilled labor and expenses to invoices, create credit memos, and set up customized payment reminders. Wave might be sufficient for basic invoicing, but if you require the aforementioned additional features, then Xero is clearly the better choice.

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A/P: Xero Wins


XeroWave
Manage & Track Unpaid Bills
Capture Expense Receipts
Create Recurring Payments
Track Payments to Independent Contractor for Issuing 1099s
Record Purchase Order
Enter a Vendor Credit

Xero has better A/P features than Wave. We believe that small businesses should invest in accounting software with powerful A/P features to enable them to process vendor credit memos and create purchase orders (POs).

Xero satisfies almost all of the A/P features we’re looking for in accounting software. The only one it fell short of is with recurring payments. It can record recurring bills, but users have to record the payment of the bill manually. Typically, other accounting software programs record recurring expenses directly to the enrolled bank or credit card.

Meanwhile, Wave’s A/P system is basic. It contains the foundations of an A/P management system like creating vendors, recording expenses, billings for inventory purchases, and viewing unpaid bills. Wave can’t issue credit memos, add unbilled labor and expenses, and view unbilled but incurred expenses.

Project Accounting: Xero Wins


XeroWave
Create an Estimate
Add Labor to Estimates
Add Inventory to Estimates
Add Sales Taxes to Estimates
Assign Actual Labor to Project
Compare Estimated vs Actual Project Costs

We give Xero a perfect score in project accounting because it contains all the features we’re looking for, especially project estimations, project cost assignment, and cost variance analysis. While Wave can be used to create estimates for a project, it cannot track costs by project.

Inventory: Xero Wins

Wave has no inventory features in the app. If you’re a merchandising business, we recommend Xero for tracking inventory units, COGS, and purchases.

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Time Tracking: Xero Wins

Xero’s built-in time tracker is available in all plans. Users can enter logged time in invoices for client’s billable hours and monitor time spent on projects. You can access the time tracker in Xero Projects which is within the Xero app.

Ease of Use: Tie

When we compare Xero vs Wave in terms of ease of use, we call it a draw. Wave has a clean and user-friendly interface. It offers a slightly more modern look than Xero and deviates from using tabular presentations in some modules. If you don’t mind missing out on advanced features in exchange for easy to use software, then we suggest going with Wave.

Xero, on the other hand, comes with a steeper learning curve, due to its extensive feature set, and gets easier to use once you familiarize all the features. Users without accounting knowledge will find Xero difficult to use unless they receive proper training, though accountants with experience in any accounting software will not have a difficult time adjusting to Xero’s software environment.

Despite its learning curve, Xero still managed to perform well in our ease of use evaluation. It would take more time for users to fully master Xero’s functionality but less time if the goal is to familiarize yourself with how the system works.

Setting Xero up for your business is easy because it follows a step-by-step process. Its user experience (UX) is clean and not intimidating. There’s enough white space on the web page in case you’re multitasking on one computer screen.

Integrations: Xero Wins

In terms of third-party app integrations, Xero wins. It features the Xero App Store, wherein you can get third-party apps that can integrate with Xero. You can use popular apps—like Stripe, PayPal, Gusto, DEAR Inventory, HubSpot CRM, Mailchimp, Hubdoc—and other industry-specific apps.

Meanwhile, to integrate Wave with third-party apps, you must first subscribe to Zapier and create Zaps for every app you want to integrate.

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Mobile App: Xero Wins

FeaturesXeroWave
AvailabilityAndroid and iOSAndroid and iOS
Issue Invoices
Capture Expense Receipts
Enter Bills
Enter Bill Payments
Categorize Expenses From the Bank Feed
Accept Payments
Record Time Worked
Assign Time Worked to a Customer or Project
View Reports
Assign Expenses to Customer or Projects

It’s clear that Xero wins in terms of mobile app functionality. It offers several features that Wave lacks in its mobile app, such as entering bill payments and categorizing bank feeds. However, if you’re unimpressed with Xero’s mobile app, Zoho Books would be better since it tops our list of the best mobile accounting apps, and you can read our Zoho Books review to learn more.

You can download Xero and Wave mobile apps from Google Play and App Store. At the very least, Wave’s mobile app is already a bonus given that it’s a free service, so we wouldn’t put too much emphasis on the missing features of its mobile app.

Assisted Bookkeeping: Wave Wins

 XeroWave
Assisted Bookkeeping ProviderPartners with Bookkeeper360Wave Advisors (in-house)
Monthly PricingStarting at $399Starting at $149
Weekly PricingStarting at $549
Access to Experts
CommunicationPhone, live chat, and emailLive chat and email
Account Reconciliation
Bookkeeping Advice
User-friendly Dashboard

Both Xero and Wave have assisted bookkeeping services in the form of Bookkeeper360 and Wave Advisors. However, Wave wins in this category because it’s more affordable than Xero.

With the Wave Advisor program, you can get one-on-one advisory services. You can also get additional services, such as

  • Bookkeeping and payroll support: $149 and up per month; best for entrepreneurs who want to outsource bookkeeping
  • Accounting and payroll coaching: One-time fee of $379; best for Wave users who want learn to do their own bookkeeping

Meanwhile, Xero has partnered with Bookkeeper360 to provide assisted bookkeeping services. We selected Bookkeeper360 as the best online bookkeeping service for Xero users because of its scalability and seamless integration with Xero accounts. Bookkeeper360 offers accounting, bookkeeping, and business advisory services:

  • Pay-as-You-Go: $125 per hour of bookkeeping support
  • Monthly: Starting at $399 per month for cash-based businesses and $549 per month for accrual-based businesses, including support
  • Weekly: Starting at $549 per month for cash-based businesses and $749 per month for accrual-based businesses, including support

Customer Support: Wave Wins


XeroWave
Phone Support (Callback)
Phone Support (You Make the Call)
Live Chat Support
Chatbot
Email Support
Self-help Resources

When comparing Wave Accounting vs Xero for customer support, we give Wave the win here because it offers live chat support unlike Xero. To access live chat and email in Wave, you have to purchase any add-on in the free plan―like payroll and receipt capture―or upgrade to the paid version. With Xero, you can only access support by chatbot and email or through self-help information. Neither provider gives a phone number where customers can reach them. For excellent customer support, we recommend Zoho Books.

How We Compared Xero vs Wave

We compared Xero and Wave based on ease of use, pricing, and how well each one performed against the ideal features we’re seeking, including project accounting, inventory management, and mobile app accounting. Our evaluation used our internal case study that evaluates accounting software across 15 areas, as follows:
Methodology weights
Pricing 5%
General Features 7%
Banking 7%
A/P 7%
A/R 7%
Inventory 10%
Project Accounting 10%
Tax 4%
Reporting 4%
Ease of Use 30%
Mobile App 5%
User Reviews 4%
In evaluating pricing, we considered the billing cycle (monthly or annual) and number of users.
This section focuses more on first-time setup and software settings. The software must be quick and easy to set up for new users. Even after initial setup, the software must also let users modify information like company name, address, entity type, fiscal year-end, and other company information.
The banking section of this case study focuses on cash management, bank reconciliation, and bank feed connections. The software must have bank integrations to automatically feed bank or card transactions. The bank reconciliation module must also let users reconcile accounts with or without bank feeds for optimal ease of use. Lastly, the software must generate useful reports related to cash.
The A/P section focuses on vendor management, bill management, bill payments, and other payable-related transactions. A/P features include creating vendors and bills, recording purchase orders and converting them to bills, creating service items, and recording full or partial bill payments.
This takes into account customer management, revenue recognition, invoice management, and collections. The software must have A/R features that make it easy for users to collect payments from customers, remind customers of upcoming or overdue invoices, and manage customer obligations through analytic dashboards or reports.
Businesses with inventory items should choose accounting software that can track inventory costs, manage cost of goods sold (COGS), and monitor inventory units.
Service or project-based businesses should choose accounting software that can track project costs, revenues, and profits. The software must have tools to track time, record billable hours or expenses, send invoices for progress billings, or monitor project progress and performance.
In this section, we’re looking at sales tax features. The software must have features that allow users to set sales tax rates, apply them to invoices, and enable users to pay sales tax liability.
Reports are important for managers, owners, and decision-makers. The software must have enough reports that can be generated with a few clicks. Moreover, we’d also like to see customization options to enable users to generate reports based on what they want to see.
Ease of use gets the highest weight in this case study because we want to give more credit to easy accounting software. For this section, we considered customer service, support network, and a subjective expert opinion score. Users must have easy access to customer service channels in case of problems, questions, or assistance.Support network refers to a community of software users that can extend professional help to businesses. Having an independent software expert perform the bookkeeping is good for overall ease of use. Lastly, our expert opinion score is our subjective rating based on our experience in trying the software.
The software must also have a mobile app to enable users to perform accounting tasks even when away from their laptops or desktops.
We went to user review websites to read first-hand reviews from actual software users. This user review score helps us give more credit to software products that deliver a consistent service to their customers.

Frequently Asked Questions (FAQs)

Does Wave charge for payroll?

Yes, the price of your monthly payroll subscription depends on whether you’re doing business in a state in which Wave offers automated tax payments and filings. The monthly price of a new payroll subscription in tax service states (Arizona, California, Florida, Georgia, Illinois, Indiana, Minnesota, New York, North Carolina, Tennessee, Texas, Virginia, Washington, and Wisconsin) is a $40 base rate plus $6 per active employee or contractor paid. In all other states, the monthly price of a new payroll subscription is a $20 base and $6 per active employee or contractor paid.

Does Xero have project accounting features?

Yes, Xero has robust project accounting tools that include project estimations, project cost assignment, and cost variance analysis.

How much does Wave charge to receive credit card payments?

Wave charges the following fees on credit card payments:

  • Credit card processing: 2.9% plus 60 cents per transaction
  • American Express: 3.4% plus 60 cents per transaction

When you subscribe to the paid version (Pro), you qualify for discounted rates, as detailed below:

  • Credit card processing: 2.9% plus 0 cents per transaction
  • American Express: 3.4% plus 0 cents per transaction

Bottom Line

In our in-depth evaluation of Wave and Xero, we declared Xero as our overall winner because of its robust features in small business accounting. We recommend Wave for small businesses that need simple accounting features like tracking expenses and creating invoices. Although it’s limited in many aspects, it’s still flexible enough for basic accounting functions.


User review sources:

[1]Xero | G2.com
[2]Xero | GetApp
[3]Wave | G2.com
[4]Wave | Software Advice

Eric Gerard Ruiz, CPA

Eric Gerard Ruiz, CPA

Accounting and Bookkeeping Expert at Fit Small Business

Eric Gerard Ruiz, a licensed CPA in the Philippines, specializes in financial accounting and reporting (IFRS), managerial accounting, and cost accounting. He has tested and review accounting software like QuickBooks and Xero, along with other small business tools. Eric also creates free accounting resources, including manuals, spreadsheet trackers, and templates, to support small business owners.

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