Xero is an accounting software that allows small businesses to organize their accounts, manage payroll, and send out invoices. We compiled Xero reviews from our own website plus user reviews from around the web to determine Xero has generally positive ratings. We also compared the most popular pricing options for small business owners.
Not sure if Xero is the right choice for you? Read our Xero alternatives guide to see if another accounting software is a better fit.
Xero User Satisfaction
What Xero does well:
Users who were happy with the software said that Xero had an intuitive, user-friendly interface. Even users who weren’t tech-savvy found it easy to navigate without need for extensive training on the software.
What Xero does not do well:
However, users felt that the software is easy because it is very basic. While its payroll features are decent, some Xero users felt like the program lacked relevant features that are needed by small businesses, like inventory management, a comprehensive search tool, cloud storage and tax software integration.
Most Helpful Positive User Review
“I have found Xero to be easy to use and very comprehensive for my needs as a micro business. It is reasonably intuitive, and provides a wide range of reporting options. I have been able to operate with the starter version so have found it to be very good value. My accountant also uses it – and so can access and update my accounts and prepare my tax very easily.”
— Calum Byers
Most Helpful Negative User Review
Xero is very basic as an accounting program. There seems to be an add-on for every possible shortcoming of the program so be prepared to budget a lot for these add-ons. When you do quotes it does not keep track of revisions and does not carry over the titles and basic information to invoices.
— Roxie
Xero Pricing
Xero has 5 subscription plans. The Starter plan costs $9 per month, and the Standard plan costs $30 per month. The price of the Premium plan ranges from $70-$180 per month depending on how many people are on the company’s payroll. All plans include 24/7 support, online banking, financial reporting, and mobile capabilities.
| Plan | Price Per Month | Number of People on Payroll |
|---|---|---|
| Starter | $9 | 0 |
| Standard | $30 | Up to 5 |
| Premium 10 | $70 | Up to 10 |
| Premium 20 | $90 | Up to 20 |
| Premium 100 | $180 | Up to 100 |
Is Xero too expensive for your needs? Check out our Xero alternatives guide to see more cost-effective solutions.
Xero Features
- Invoicing
- Inventory
- Payroll
- Bank connections
- Bank reconciliations
- Dashboard
- Information security
- And more
- Xero expenses
- Projects
- Mobile app
- Pay bills
Overview of Xero Video
Popular Integrations
When choosing an accounting software, it’s important that the software integrates with other applications your business is currently using. Here is a list of some of Xero’s popular integrations.
Top Xero Alternatives
Not sure if Xero is the right fit for you? See how the software stacks up against its top competitors in our in-depth Xero alternatives guide.
Leave a Review
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Carol Thuo
Xero is the best software for managing accounts and payroll of both small and mid-sized business. I like this platform since it is readily available as it is a cloud-based solution. I like how it is simple to set-up this software because it has a straightforward interface and slick design. Xero has really reduced paperwork in our organization. That way, we have been able to maintain conducive working environment.
My only issue is about pricing. To make Xero the best platform for managing accounts and payrolls of small businesses, the support need to make sure that they are readily available.
We conducted research before we ventured into the market to buy Xero. Hence, we had all info before making this great implementation.
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Kelvin Kaganjo
Xero is the most advanced system for managing payrolls and organizing accounts for small businesses. I like how it is straightforward to set up Xero. Xero is easy to customize to capabilities that will suit your needs. Additionally, I like Xero since it has intuitive and user-friendly interface. Therefore, no extensive training required to offer the best results such as sending invoices to clients.
I do not like the fact that Xero lacks some of the critical features that small businesses need more such as inventory management and tax platform integration.
I wish I knew that Xero seldom keep track of revisions while creating quotes, it forces the user to come up with an entirely new quote.
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Diana Halenz, CPA
Xero has re-thought accounting processes to bring a straightforward solution for small to mid-size businesses. As a CPA, I recommend Xero for all of my clients with a few specialized exceptions. Xero is efficient for an accounting professional, and for business owners who prefer to do their own books, this is the only alternative that I recommend because of ease of use and it’s intuitive user interface. It works equally well for small businesses as larger (I have a $7M/year business on Xero, and it works beautifully).
Xero has stuck to core G/L accounting and leaves specialized applications to add ons. While this is a bug to some, it is a feature for us since Xero doesn’t try to play where it can’t win. I really wish that Xero would add native ACH payment processing so that customers have another option to pay my clients. I’ve found that the interfaces available through partners are less than optimal.
I haven’t found any hidden “gotchas” in 3 years of heavy use for multiple clients.
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Ross Hendy
Xero is a very good system that integrates with other SAAS applications. For instance, we use a CRM application that integrates customer invoicing with Xero and another Inventory Management application that integrates with Xero’s sales and inventory. Xero also offers good Payroll. The best aspect of Xero is that I can use it at work, from home, and when I am travelling.
Some of the workflow processes are a little clunky. Some volume tasks require extra steps (that could be refined).
I don’t have an answer for that.
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Holly Snell
I love the usability with Xero. It is extremely user friendly for even the beginner accountants or ones that have no accounting background.
This accounting software is great for small businesses.
There are a lot of additional features that you can upgrade to but not offered with the upfront purchase of the software.
1099 process at year end needs to be streamlined and created.
The add on features and missing year end 1099 reporting.
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