Xero is an accounting software that allows small businesses to organize their accounts, manage payroll, and send out invoices. We compiled Xero reviews from our own website plus user reviews from around the web to determine Xero has generally positive ratings. We also compared the most popular pricing options for small business owners.
Xero User Satisfaction
What Xero does well:
Users who were happy with the software said that Xero had an intuitive, user-friendly interface. Even users who weren’t tech-savvy found it easy to navigate without need for extensive training on the software.
What Xero does not do well:
However, users felt that the software is easy because it is very basic. While its payroll features are decent, some Xero users felt like the program lacked relevant features that are needed by small businesses, like inventory management, a comprehensive search tool, cloud storage and tax software integration.
Most Helpful Positive User Review
“I have found Xero to be easy to use and very comprehensive for my needs as a micro business. It is reasonably intuitive, and provides a wide range of reporting options. I have been able to operate with the starter version so have found it to be very good value. My accountant also uses it – and so can access and update my accounts and prepare my tax very easily.”
— Calum Byers
Most Helpful Negative User Review
Xero is very basic as an accounting program. There seems to be an add-on for every possible shortcoming of the program so be prepared to budget a lot for these add-ons. When you do quotes it does not keep track of revisions and does not carry over the titles and basic information to invoices.
— Roxie
Xero Pricing
Xero has 5 subscription plans. The Starter plan costs $9 per month, and the Standard plan costs $30 per month. The price of the Premium plan ranges from $70-$180 per month depending on how many people are on the company’s payroll. All plans include 24/7 support, online banking, financial reporting, and mobile capabilities.
| Plan | Price Per Month | Number of People on Payroll |
|---|---|---|
| Starter | $9 | 0 |
| Standard | $30 | Up to 5 |
| Premium 10 | $70 | Up to 10 |
| Premium 20 | $90 | Up to 20 |
| Premium 100 | $180 | Up to 100 |
Xero Features
- Invoicing
- Inventory
- Payroll
- Bank connections
- Bank reconciliations
- Dashboard
- Information security
- And more
- Xero expenses
- Projects
- Mobile app
- Pay bills
Useful Xero Resources
Best Accounting Software for Small Business – Read our buyer’s guide for a comparison of the top three accounting software for small businesses. We compare Quickbooks vs. Xero vs. Wave to give you an idea of which accounting software will work best for your business needs.
How to Set Up Xero – Looking to learn how to set up Xero? We’ve got you covered. You’ll learn everything you need to know in our 7 course Xero tutorial.
Best QuickBooks Alternatives – See how 4 other top accounting software compares to QuickBooks. We give comparisons based on price, features, ease of use and more.
Small Business Bookkeeping & Accounting: The Ultimate Guide – We created this guide to provide you with some basic instructions on how to set up a bookkeeping system that will fit most small businesses.
All Accounting and Bookkeeping Articles – Check out the accounting section of our website to read all of our accounting and bookkeeping guides.
Overview of Xero Video
Popular Integrations
When choosing an accounting software, it’s important that the software integrates with other applications your business is currently using. Here is a list of some of Xero’s popular integrations.
Ask The Community
Need training in Xero. How though is your training?
We are using Xero. Need help and training. What services do you offer for Xero?Read More
Cloud based accounting software allowing import of AR and AP in Excel FOrmat
Hello we are a small business in the services industry, annual turnover approx. 5 Millions with ove…Read More
Does Xero accept liability for errors in tax filings?
When I worked with the behemoth company, their system failed to process a batch of forms but succes…Read More
Top Xero Alternatives
Not sure if Xero is the right fit for you? Read our reviews of all top accounting software or check out one of these three Xero competitors.
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Diana Halenz, CPA
Xero has re-thought accounting processes to bring a straightforward solution for small to mid-size businesses. As a CPA, I recommend Xero for all of my clients with a few specialized exceptions. Xero is efficient for an accounting professional, and for business owners who prefer to do their own books, this is the only alternative that I recommend because of ease of use and it’s intuitive user interface. It works equally well for small businesses as larger (I have a $7M/year business on Xero, and it works beautifully).
Xero has stuck to core G/L accounting and leaves specialized applications to add ons. While this is a bug to some, it is a feature for us since Xero doesn’t try to play where it can’t win. I really wish that Xero would add native ACH payment processing so that customers have another option to pay my clients. I’ve found that the interfaces available through partners are less than optimal.
I haven’t found any hidden “gotchas” in 3 years of heavy use for multiple clients.
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Ross Hendy
Xero is a very good system that integrates with other SAAS applications. For instance, we use a CRM application that integrates customer invoicing with Xero and another Inventory Management application that integrates with Xero’s sales and inventory. Xero also offers good Payroll. The best aspect of Xero is that I can use it at work, from home, and when I am travelling.
Some of the workflow processes are a little clunky. Some volume tasks require extra steps (that could be refined).
I don’t have an answer for that.
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Holly Snell
I love the usability with Xero. It is extremely user friendly for even the beginner accountants or ones that have no accounting background.
This accounting software is great for small businesses.
There are a lot of additional features that you can upgrade to but not offered with the upfront purchase of the software.
1099 process at year end needs to be streamlined and created.
The add on features and missing year end 1099 reporting.
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Emily Shaules
Xero has a very simple, user-friendly design. It’s very intuitive, like Apple products. I’m not a CPA or bookkeeper and find it very easy to use and understand.
Some of the recent integrations have been a bit challenging. I bank with Wells Fargo and they had to change the interface with them so sent emails about how to change your accounts. It could have been explained better.
Nothing. I researched Xero along with QuickBooks and other providers before choosing and am really glad with my selection.
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Vennessa (Nessa) Morgan McConkey, CPRW, MBA
Tracking expenses in a clear and simple format
Support and linking with bank accounts can take awhile, but not a show-stopper
Nothing!
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