Xero is a web-based accounting software that connects growing entrepreneurs with advisors, providing them with an instant overview of their business’ financial position. It offers an accounting system that enables business owners to monitor their cash flow, send invoices, and track their account from any location with an internet connection. In this review, we cover user reviews and pricing.
Not sure if Xero is the right choice for you? Read our Xero alternatives guide to see if another accounting software is a better fit.
What Xero Does Well
Users who gave Xero a positive review said that they appreciate that the software can be used across multiple devices and presents their financial status in just a few minutes. Others mentioned that it can be integrated with a lot of different applications, making their jobs a lot easier and more convenient.
“Xero is the best software for managing accounts and payroll of both small and mid-sized business. I like this platform since it is readily available as it is a cloud-based solution. I like how simple it is to set up this software because it has a straightforward interface and slick design.” – Carol Thuo
What Xero Does Not Do Well
Users who gave Xero a negative review commented that the software had taken out many of the functionalities needed for small businesses and changed them into paid add-ons. Many complained that their starter package is of little to no use for startups because of its limited features, which forced them to upgrade to the standard package which has a lot of features that small businesses don’t need.
“I do not like the fact that Xero lacks some of the critical features that small businesses need more, such as inventory management and tax platform integration.” -Kevin Kaganjo
Xero Pricing
Xero has three subscription options: Early ($9/month), Growing ($30/month), and Established ($60/month). The main differences between the plans are the numbers of invoices, quotes, bank transactions, and bills, as well as the inclusion of premium features such as multi-currency capability and management tools for expenses and projects.
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Top Accounting Software Picks from Fit Small Business
FreshBooks vs. Xero: Price, Features & Who’s Best in 2018 — In this guide, our expert writers compare FreshBooks vs. Xero to give you an idea on which of these accounting applications would best suit your needs in terms of price, features, and customer support.
Xero Features
Check out the list below of some of Xero’s features:
SEE FEATURES
Xero FAQ
How secure is Xero?
READ ANSWER
How do I switch from my desktop accounting software to Xero?
READ ANSWER
Popular Integrations
Here is a list of some of Xero’s popular integrations:
VIEW INTEGRATIONS
Xero Alternatives
Not sure if Xero is the right fit for you? Read our reviews of all accounting software providers or check out one of these three Xero competitors.
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Charles Murray
Review SourceOrganic
Keeps track of my expenses and profits in a simple, organized and effective way. The system has been very helpful to me when I do not know in which things I invested my money.
When I wanted to link it to my bank account, I had a lot of problems, I needed technical support many times, I appreciate it because they answered my questions there, although not always quickly and efficiently.
That there would not be an instant chat to be able to present my complaints or doubts and that they also take days to respond or give me solutions.
Review SourceOrganic
Suhayl Del Carmen Bermudez Nava
Review SourceOrganic
Application quite stable for work. It focuses on the user experience by showing support videos. Something positive about Xero is that it has a very practical storage.
The reports are quite standardized, leaving little customization capacity to the user. In addition, it takes a long time to cancel the memberships, even including charging one more month after sending the cancellation email.
The one that charges a month more after its cancellation is unacceptable. The technical support department should focus more on this topic, because it is something really delicate. If we had known before, we would not have subscribed to Xero.
Review SourceOrganic
Kelvin Muigai
Review SourceOrganic
It’s web based, looks good, and works (ish) with many systems through the API. They fixed the Stripe integration, finally, which was a problem for years
I dislike the limited functionality that the Android app offers. Also, it would be great if there was a UDF for clients to choose the payment amount when viewing/submitting transactions from a invoice. Currently, the only option is to pay in full so we’re unable to collect deposits or partial payments for projects.
How it has poor customer service.
Review SourceOrganic
Julius Kaganjo
Review SourceOrganic
The system works well – I’ve been using the package since around 2011/2 and rarely had a technical problem.
They approach their existing customers with contempt and greed – price increases with no new features, then they take away existing features and replace with chargeable alternatives. They also have the most useless starter package that I believe is of little use to the smallest of companies due to the restrictions imposed, forcing nearly all active companies to pay for their middle package (rich in features that small companies may not need) at the very least. When things do go wrong, their support is generally pretty poor.
Nothing
Review SourceOrganic
Brittany America
Review SourceOrganic
Work quickly and easily making all the work much easier. It has an innovative and incredible design. It is flexible, it allows me to access from the mobile phone which makes it much more versatile for my work. I can control the entire accounting system without any problem.
I have no complaints, so far it has worked very well for me.
I already knew everything I needed before I started using it.
Review SourceOrganic