Xero is an accounting software that allows small businesses to organize their accounts, manage payroll, and send out invoices. We compiled Xero reviews from our own website plus user reviews from around the web to determine Xero has generally positive ratings. We also compared the most popular pricing options for small business owners.
Xero User Satisfaction
What Xero does well:
Users who were happy with the software said that Xero had an intuitive, user-friendly interface. Even users who weren’t tech-savvy found it easy to navigate without need for extensive training on the software.
What Xero does not do well:
However, users felt that the software is easy because it is very basic. While its payroll features are decent, some Xero users felt like the program lacked relevant features that are needed by small businesses, like inventory management, a comprehensive search tool, cloud storage and tax software integration.
Most Helpful Positive User Review
“I have found Xero to be easy to use and very comprehensive for my needs as a micro business. It is reasonably intuitive, and provides a wide range of reporting options. I have been able to operate with the starter version so have found it to be very good value. My accountant also uses it – and so can access and update my accounts and prepare my tax very easily.”
— Calum Byers
Most Helpful Negative User Review
Xero is very basic as an accounting program. There seems to be an add-on for every possible shortcoming of the program so be prepared to budget a lot for these add-ons. When you do quotes it does not keep track of revisions and does not carry over the titles and basic information to invoices.
— Roxie
Xero Pricing
Xero has 5 subscription plans. The Starter plan costs $9 per month, and the Standard plan costs $30 per month. The price of the Premium plan ranges from $70-$180 per month depending on how many people are on the company’s payroll. All plans include 24/7 support, online banking, financial reporting, and mobile capabilities.
| Plan | Price Per Month | Number of People on Payroll |
|---|---|---|
| Starter | $9 | 0 |
| Standard | $30 | Up to 5 |
| Premium 10 | $70 | Up to 10 |
| Premium 20 | $90 | Up to 20 |
| Premium 100 | $180 | Up to 100 |
Xero Features
- Invoicing
- Inventory
- Payroll
- Bank connections
- Bank reconciliations
- Dashboard
- Information security
- And more
- Xero expenses
- Projects
- Mobile app
- Pay bills
Useful Xero Resources
Best Accounting Software for Small Business – Read our buyer’s guide for a comparison of the top three accounting software for small businesses. We compare Quickbooks vs. Xero vs. Wave to give you an idea of which accounting software will work best for your business needs.
How to Set Up Xero – Looking to learn how to set up Xero? We’ve got you covered. You’ll learn everything you need to know in our 7 course Xero tutorial.
Best QuickBooks Alternatives – See how 4 other top accounting software compares to QuickBooks. We give comparisons based on price, features, ease of use and more.
Small Business Bookkeeping & Accounting: The Ultimate Guide – We created this guide to provide you with some basic instructions on how to set up a bookkeeping system that will fit most small businesses.
All Accounting and Bookkeeping Articles – Check out the accounting section of our website to read all of our accounting and bookkeeping guides.
Overview of Xero Video
Popular Integrations
When choosing an accounting software, it’s important that the software integrates with other applications your business is currently using. Here is a list of some of Xero’s popular integrations.
Ask The Community
Need training in Xero. How though is your training?
We are using Xero. Need help and training. What services do you offer for Xero?Read More
Cloud based accounting software allowing import of AR and AP in Excel FOrmat
Hello we are a small business in the services industry, annual turnover approx. 5 Millions with ove…Read More
Does Xero accept liability for errors in tax filings?
When I worked with the behemoth company, their system failed to process a batch of forms but succes…Read More
Top Xero Alternatives
Not sure if Xero is the right fit for you? Read our reviews of all top accounting software or check out one of these three Xero competitors.
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Leave a Review
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Maureen Pollard
I like that Xero is in the Cloud and can be accessed anywhere and by people I link in.
Xero do not listen to their customers and do not seem to care. There is no facility for ‘backorders’ which is absolutely ridiculous plus it does to allow you to adjust the price without calculating a percentage.
There is no instant chat facility to talk through any difficulties. Xero take two days to respond. There is no telephone contact at all. Very poor!
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Andrew Van Horn
It is a very seamless platform that works very well for any size of business. The program also has great interfaces with hundreds of third-party platforms which make integration a breeze.
Sometimes it can be a bit difficult to do blanket transactions and sometimes going back to adjust transactions can be a very time-consuming process.
I wish that I would have known more about the updates that always come through, I think it is a great feature that the program is always being updated.
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john mckeown
Simple small business accounting software at it’s best. Nice and clean product.
Getting the word out about how much better they are than Quickbooks!
More about how easy it was to implement as I would have done it a lot sooner.
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Aron Brajtman
The product is excellent. I am a CPA and business advisor and as such a sophisticated user. It provides me and my clients with superb capabilities. I can work on several logins simultaneously. I can add data and see the results on another screen immediately. My clients and I can simultaneously discuss the data as it appears on our screens.
The default reports can be customized to reflect the user’s needs.
All in all a great product for the 21st century.
Nothing. It has thought through the needs of the sophisticated user as well as those who want the minimum. It addresses them all.
No surprises
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Annemarie Papelard
Easy to use as a business owner/non bookkeeper
Truly in the cloud (no installation on computer)
Will bring down bookkeeping time with around 30%
Flexible in creating reports
Tax and financial statements automated
Good payroll module included (every employee has their own payroll portal)
Easy integration with other software
Cheap
Slow for bigger clients/files
Some functionality still missing
Confusing HQ
Integration with some banks and credit cards not working yet
That it’s really easy to use for everyone in the company: from employee (for their own payroll portal) to bookkeeper to business owner.
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