FitSmallBusiness
Sam Dadofalza

Sam Dadofalza

Staff Writer, Office Technology

Education & Credentials:

  • BA Communication Arts, Major in Writing, University of the Philippines Los Baños

Expertise:

  • Voice over internet protocol (VoIP)
  • Unified communications as a service (UCaaS)
  • Communications platform as a service (CPaaS)
  • Contact center systems

Highlights

  • Marketing professional for 8+ years

Experience:

Sam is an office tech writer at Fit Small Business, covering various topics including virtual phone systems, contact center platforms, and unified communications tools.

Posts Written by Sam
A laptop displaying the Asana logo.

March 14, 2024

Asana Review: Features, Pricing & Alternatives

Call center agents attending calls.

March 13, 2024

Top 17 Call Center Best Practices

Call center employee in a focused pose.

March 8, 2024

10 Best Practices for Call Center Quality Assurance

A diverse business team examining sales graphs and charts on a digital screen. They engage in discussion, with a young project manager seen making a suggestion or highlighting a potential mistake during the meeting.

March 5, 2024

15 Project Management Trends to Know in 2024

1 2 3 4 5 6 … 23

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Education & Credentials

  • BA Communication Arts, Major in Writing, University of the Philippines Los Baños