Education & Credentials:
Master in International Studies, University of the Philippines – Diliman
Expertise:
- Voice over internet protocol (VoIP)
- Unified Communications as a Service (UCaaS)
- Communications Platform as a Service (CPaaS)
- Virtual Phone Systems
Highlights
- 13+ years in development work
- 11+ years in small business operations and management
- 9+ years of content writing and research
- 2+ years in business communications
Experience:
Silvana is an office technology writer at Fit Small Business, focusing on unified communications, virtual phone systems, and voice-over-internet protocol. She’s passionate about giving small business owners the information they need to succeed. Silvana’s been engaged by various businesses and organizations to produce technical reports and content ranging from current events, business, technology, lifestyle, and development.
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Education & Credentials
Master in International Studies, University of the Philippines – Diliman