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Silvana Peters

Silvana Peters

Staff Writer, Office Technology

Find Silvana on

Education & Credentials:

Master in International Studies, University of the Philippines – Diliman

  • About
  • Latest Posts

Expertise:

  • Voice over internet protocol (VoIP)
  • Unified Communications as a Service (UCaaS)
  • Communications Platform as a Service (CPaaS)
  • Virtual Phone Systems

Highlights

  • 13+ years in development work
  • 11+ years in small business operations and management
  • 2+ years in business communications

Experience:

Silvana is an office technology writer at Fit Small Business, focusing on unified communications, virtual phone systems, and voice-over-internet protocol. She’s passionate about giving small business owners the information they need to succeed. Silvana’s been engaged by various businesses and organizations to produce technical reports and content ranging from current events, business, technology, lifestyle, and development.

Posts Written by Silvana
what is business communication

April 16, 2024

What Is Business Communication? A Small Business Guide

Woman operator wearing a headset with her teammates in the background.

April 2, 2024

UCaaS vs CCaaS: Which Is Best for Your Business?

porting fee

March 25, 2024

What Is a Porting Fee? How It Works & Cost for Small Businesses

Flowchart Theme with person holding a smartphone in front of modern building

March 20, 2024

What Is Call Flow? Meaning, Process & Benefits for Small Businesses

« Previous 1 … 5 6 7 8 9 … 21 Next »

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Education & Credentials

Master in International Studies, University of the Philippines – Diliman

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