Common Invoice Payment Terms and Tips on Setting Them

Transcription

hi this is tim yoder with fit small business i've been a cpa for 25 years and today i'm going to teach you about common invoice payment terms so an invoice payment term appears on an invoice and it clearly establishes two things the first is when is that payment due and the second is there any discount for paying the invoice early so five common invoice terms you should know the first is payment in advance now here the customer is expected to pay the invoice prior to the service being provided so a common instance of this could be a construction firm requiring a 50 percent prepayment to help pay for materials prior to the job being started a second common term is due upon receipt and so here the customer is expected to pay the invoice immediately now in reality do upon receipt does not work very well at all the problem being is that companies generally don't pay bills on a daily basis so they receive the invoice they're going to put it into the approval process that could take a few days and then it'll sit there until they actually issue checks and so it's not necessarily realistic to expect a customer to pay a bill upon receipt and so what happens is they're not going to pay a bond receipt and then they're going to start to wonder well when is this bill actually due when am i going to be charged a late fee is it going to be 14 days is it going to be 30 days i don't know so and a problem with the do upon receipt payment term from the issuer standpoint is you don't know when to start collecting a late fee if you don't have a firm payment due date when should you start the late fees so do upon receipt it's just not a very effective payment term and i really advise you to stay away from it other common payment terms so net and then a number means that payment on the invoice is due in that many days so net 30 would be the invoice is due within 30 days and that time period starts from the date of the invoice to the date that the company actually receives the check so you would have 30 days from the date of the invoice to get the to get the check to the company other payment terms so something like 2 net 30 this would mean that the uh customer can take two percent off of the invoice if they pay within 10 days otherwise the entire amount is due within 30 days and you could have any combination of this so you could have a one percent 10 net 30 you could have a one percent twenty net thirty and so but this is the way you would typically format that and finally you could have a line of credit payment so in this case you're allowing the customer to uh to pay the invoice over a period of time by extending them a line of credit you would still send them an invoice when the job is completed uh showing that the charge has been made to their line of credit and then whatever the line of credit terms are would be when they have to pay you and you might collect interest on that line of credit as well so how do you choose the best invoice payment terms to include on your invoices to your customers well the first thing you need to look at is your cash flow consideration so do you have enough cash flow to provide the service that you then bill your customer for so again where we really have problems with this are generally construction companies so if you if the service is going to cost you five hundred thousand dollars in materials then maybe you need to have the customer pay at least a big chunk of that prior to service beginning another cash flow consideration is uh what are the payment terms that your vendors extend to you so if your vendors are constantly requiring you to pay your invoices within 10 days so a net 10 payment term then it might be very hard for you to extend 30 days to your customers or a net 30 right so continually having to pay your bills in 10 days while collecting your receivables in 30 days could create some cash flow problems for your company the second consideration are industry standards and so many industries have standard payment terms that customers in that industry have become accustomed to so i highly recommend you research those and if your industries does have standard terms i would start with those payment terms and then only vary from them when you have good reason to do so okay a third consideration your customer history so not all customers have to be given the same payment terms so some long standing customers that have been very good perhaps they are offered a early payment discount or maybe they're offered a little bit longer payment period so maybe you give most customers net 30 you give this one really good customer net 60s the only thing i would warn against is make sure that you have a written policy in place as to how you determine payment terms and that you stick to that policy and that you have written proof of how you're following that policy with each customer and this is basically to avoid any claims of discrimination or being mistreated by your customers you need to have proof as to why you're providing different customers different payment terms and the final customer consideration are big customers big customers sometimes they demand certain payment terms and so especially if you're a small company and you want to do business with a big customer sometimes they'll set their own payment terms they'll say we'll accept this contract but it's going to be net 60 meaning they have 60 days to pay well maybe you generally only give your customers 30 days to pay well it's going to have to be decided whether is that customer worth giving 60 days to pay instead of 30 days and for me make sure you consider cash flow from a cash flow standpoint can i afford to provide these services to this customer if i don't get money from them for 60 days perhaps you can't in which case no matter how big the customer you simply can't do it you'll you'll run out of cash so make sure you're careful with the big customers we all love big customers it's fantastic but when they demand their own payment terms make sure that it is something you can afford from a cash flow standpoint okay and finally the size of the invoice uh the biggest consideration is here small invoices you don't want to spend all of your time chasing after small invoices so i would give them um early payment discounts perhaps you know the two percent 10 net 30 so that they have incentives to pay quickly so that you don't have a lot you don't have to spend a lot of time chasing down trying to get these customers to pay now the opposite end of that spectrum are your large invoices let's say you have a hundred thousand dollar invoice you may not wish to provide them an early payment discount because you don't want to give them that kind of discount right two percent of a hundred thousand dollars is two thousand dollars so maybe refrain from giving the early payment discounts on your big invoices and the other factor there is that big invoices are are more worth your time in chasing down payment for and you also have a lot more recourse with big invoices so generally a hundred thousand dollar invoice is probably going to be the result of a contract whereas you may not always have such a firm contract with the lower invoices the smaller invoices so you'll have a firm contract oftentimes also with the bigger ones you may have liens against whatever inventory you've sold them or liens against perhaps whatever property you've worked on or repaired so in general small invoices maybe give them an early payment discount to keep from having to spend time following up with them larger invoices maybe maybe don't give them the discount because it's a little more worthwhile going after full payment and you generally have more recourse great so the last thing i want to do today is let's look at a sample invoice from quickbooks online and see what these terms look like in real life so we can see here we have the terms of the invoice clearly stated two percent ten net thirty we know now that means that you can take two percent off of this invoice if you pay it within ten days otherwise it's due in thirty days here we have below at the bottom of the invoice here we have discount two percent six dollars so here quickbooks actually shows the customer what the discount will be if they pay within 10 days now that's an option you can turn on and off sometimes vendors will show that six percent invoice sometimes they won't i'm sorry two percent invoice in this case okay and the other thing so we have net 30 that means a 30-day payment period and we can see that's reflected in the due date so the date of the invoice is april 12th they have until may 12th to get you the check with or the invoice will become overdue now with the payment terms you wouldn't have to necessarily include a due date right by looking at net 30 they know when the due date is you wouldn't have to separately state it so it doesn't hurt to have it on there separately if you want just one or the other i would say when you're billing individuals use the due date because they're not going to be familiar necessarily with payment terms if you're billing a business go ahead and use the payment terms instead of the due date because they should be familiar with what they mean but certainly doesn't hurt anything to include both of them as quickbooks has done here for paul's plumbing great so what's next well if you think you might like quickbooks online for your invoicing you can get started there's a link below this video for a free 30-day trial or 50 off for three months if you want to learn a little bit more about invoicing with quickbooks fit small business has 46 free quickbooks online tutorials they're in both written form and they have videos embedded so whichever you prefer and i do have a link to those 46 free tutorials in the description below i hope today lesson on invoice terms are is useful and this is tim yoder with fit small business

This transcript was generated automatically from the video's captions and may contain errors.

Published: Nov 21, 2024
Updated: Feb 13, 2025
8 minute read

Common invoice payment terms include Net 15, Net 60, and 2% 10 Net 30—with the most popular term being 30 days (or Net 30). Setting payment terms is an essential part of accounts receivable (A/R) management, and making terms transparent to customers by displaying them on every invoice that’s issued is an important bookkeeping task.

What Are Invoice Payment Terms?

Invoice payment terms are the conditions that outline how, when, and by what method your customers or clients will provide payment to your business. They are an agreement that sets your expectations for payment, including when your client needs to pay you and the penalties for missing a payment.

A graphic showing the components of an invoice term, its meaning, and how to read the invoice term.

Invoice payment terms allow you to make accurate cash flow projections, which in turn help you plan for taxes and manage your business’s growth. Payment terms are essential when negotiating a contract, and they should maximize how quickly your clients pay you while minimizing inconvenience for your customers.

1. Net 7, 10, 30, 60, 90

These common invoice payment terms refer to the number of days in which a payment is due. For example, Net 30 means that a buyer must settle their account within 30 days of the date listed on the invoice.

It’s up to you to give your customers the best invoice payment terms. You may want to start with Net 7 for new customers and give Net 90 to your loyal and long-time customers.

2. 2% 10 Net 30

Customers will receive a two percent discount if the invoice is paid within 10 days; otherwise, the full amount is due in 30 days. For example, an invoice for $1,000 could be settled for $980 if paid within 10 days.

3. Payment in Advance

This is a deposit or payment made by a customer before work starts on a project. For example, a customer might make a 50% deposit to start work on the project, with the balance due upon the completion of the project.

You can use this invoice term if the amount of resources needed to start a project is significant. Payment in advance is common for construction projects since construction firms need to purchase materials and assign workers.

4. Due Upon Receipt

A payment due upon receipt is a payment that customers must make immediately upon receiving the invoice for a transaction. Typically, businesses use payment due upon receipt to signify that payment is due by the following business day.

5. Line of Credit Pay

Most common among larger corporations, line of credit pay gives the customer the ability to pay their invoices over a period of time, such as monthly or quarterly.

6. End of Month (EOM)

The invoice due date is at the end of the month of the invoice, regardless of when the invoice was created. For example, an invoice dated January 25 with an EOM invoice term is due on January 31.

Considerations for the Best Invoice Payment Terms for Your Business

Choosing the best invoice payment terms for your business is essential, as it helps to regulate your cash flow and also impacts your customers’ payment habits.

Here are a few things to consider before setting your terms:

Cash Flow

Although you have to keep customer expectations in mind when setting invoice payment terms for your business, your primary consideration should be your company’s cash flow needs. The best invoice payment terms are the ones that provide enough cash to keep your business running while carefully considering your clients’ needs.

While using the “Due Upon Receipt” payment terms on your invoice can provide a quicker payment turnaround and more reliable cash flow, it can also be inconvenient for your clients. It could also potentially be off-putting to them and make you seem difficult to work with, resulting in even slower payment or a decreased likelihood of repeat business.

Industry Standards

You’ll also want to consider industry standards when setting your invoice payment terms. While the most common invoice payment terms is Net 30, it’s also important to know the standard for your industry.

For example, the most common payment term in the construction industry is Net 90, but in the landscaping industry, it’s Net 7. Ensuring that your invoice payment terms align with industry expectations is a crucial way to ensure that you’re paid on time while keeping your customers happy.

Client History

If you have done business with the client before, you can base the invoice payment terms on your experience with them. Do they pay on time, or do they still owe on a previous invoice? Depending on the experience, you may want to set a shorter deadline for payment. However, if things are going well with the current terms―Net 30, for example―you may want to keep things as they are.

Working with a new client always has some level of uncertainty. You may want to consider asking for payments at different phases of a project once a milestone has been reached or asking for a deposit upfront. This will help demonstrate to your customers that prompt payment is important to your business.

Size of the Invoice

Always consider the invoice amount when determining the payment terms. The smaller an invoice is, the less time you want to spend chasing payment on it. If an invoice is for a small amount, requiring immediate payment or a Net 10 deadline may be most suitable.

Larger invoices may merit a longer deadline so that your client has more time to come up with the funds. If you’re working on a large project with a new client, consider asking for an upfront deposit to reduce the risk of nonpayment.

Early Payment Discounts

Early payment discounts offer an incentive to customers to pay you before the invoice due date, ultimately saving them money. These discounts help you get paid sooner so you can meet your own financial obligations.

Most invoices with Net 30 and longer terms are coupled with early payment discounts. For example, if a customer pays you within 10 days on a 30-day invoice, you might give them a 2% discount. On the invoice, this would be noted as 2% 10 Net 30.

We selected QuickBooks Online as the best small business accounting software, partly because it makes it easy to offer early payment discounts to customers. When you add a new customer, you can select the payment terms for all their invoices. Assigning payment terms will allow QuickBooks Online to send you an alert when invoices are coming due. If desired, you can send customers a reminder email to ensure invoices are paid on time.

Here’s a snapshot of an invoice that was created in QuickBooks with early payment terms:

Example of invoice with early payment discount terms.
Example of invoice with early payment discount terms

Late Fees and Interest

Consider adding late fees or interest charges to your invoice terms to enforce your payment expectation, but be sure to indicate this clearly on the invoice. It’s customary to charge 1.5% to 2% of the invoice amount as a late fee for past-due invoices. You can follow up on delinquent invoices by sending a friendly payment reminder email to customers.

Tips for Encouraging Early Payments

Encouraging early payments is a great way to improve your company’s cash flow and reduce the hassle of chasing late payments. Following are some effective tips to help incentivize your clients to pay promptly:

  • Offer early payment discounts. Provide a small percentage discount (i.e., 2% 10 Net 30) for payments made within a shorter timeframe. This can be very appealing for clients who are looking to save money.
  • Highlight discounts prominently. Clearly display the discount terms on your invoice by using bold text, a different color, or a prominent position to draw attention to the offer.
  • Provide multiple payment options. Offer various options like online payments, credit card payments, ACH transfers, and traditional checks. The easier it is for clients to pay, the more likely they are to do so quickly.
  • Send invoices promptly. Issue invoices as soon as goods are delivered or services are rendered. The sooner clients receive invoices, the sooner they can process them.
  • Use online invoicing software. Get features like automated reminders, payment tracking, and online payment portals from online invoicing tools. They make it easier for clients to pay and for you to manage invoices. Check out our best invoicing software for top choices.
  • Communicate clearly. Ensure your invoices are clear, concise, and easy to understand. Clearly state payment terms, due dates, and accepted payment methods.
  • Reward loyal customers. Consider offering additional incentives or perks to clients who consistently pay on time.
  • Offer flexible payment plans when needed. Consider extending a payment plan to make it easier for a client facing financial constraints to pay installments.

Strategies for Handling Late Payments

Dealing with late payments is an unfortunate reality for many businesses, but by implementing a clear and

consistent approach, you can minimize their impact on your business and maintain healthy cash flow. Here’s a breakdown of strategies to handle them effectively:

  • Take preventive measures. Lay the groundwork by setting clear payment expectations from the start. State your payment terms on quotes, contracts, and invoices—and ensure that your invoices are accurate, detailed, and easy to understand. Include all necessary information (invoice number, due date, payment methods, contact information), and even use accounting software or online tools to send automatic payment reminders before and after the due date.
  • Send reminders or make calls: As soon as payment becomes overdue, ask for payment politely via email or make a collection call, as it could be an honest oversight. If the client communicates a reason for the delay, try to understand their situation and work with them if possible.
  • Escalate. If initial reminders don’t work, write a collection letter or email reiterating the overdue amount, late payment fees (if applicable), and consequences of non-payment. For larger invoices, consider offering a payment plan to help your client manage their debt. For ongoing services, you may choose to suspend work temporarily until the outstanding invoice is settled.
  • Engage a collections agency. If all else fails, consider doing this to recover the debt. Be aware of potential fees and the impact on client relationships. In extreme cases, you may need to pursue legal action to recover the payment. This is typically a last resort.

Frequently Asked Questions (FAQs)

What are invoice payment terms?

Invoice payment terms outline when a buyer is expected to pay for goods or services they’ve received. They are a crucial part of the agreement between the seller and the buyer, ensuring both parties are clear on payment expectations.

What is the most common invoice payment term?

While payment terms can be negotiated and tailored to specific situations, some terms are considered standard practice. The most common is Net 30, which means the invoice is due in full 30 days from the invoice date. It strikes a balance between giving the buyer time to process the invoice and ensuring the seller receives timely payment.

What are other common invoice payment terms?

Other common payment terms include Net 15, Net 60, and 2% 10 Net 30, which means that a 2% discount is offered if the invoice is paid within 10 days; otherwise, the full amount is due in 30 days. You can also request Cash on Delivery (COD) or Cash in Advance (CIA) if you require payment upon delivery or before the goods or services are delivered.

Where should I include payment terms on my invoice?

Payment terms should be clearly stated on your invoice, typically in a dedicated section under the date and invoice number. It is important to ensure payment terms are easy to find and understand.

Why are clear payment terms important?

Clear payment terms are essential because they help maintain healthy cash flow by knowing when to expect payments. Terms that are well-defined help to minimize misunderstandings and encourage timely payments. Also, transparency in payment expectations can foster trust and strengthen business relationships.

Bottom Line

There’s a lot at stake when choosing your invoice payment terms. They set the tone for your future relationship with customers and affect your business financially. When deciding what invoice terms to offer, you need to weigh the client’s payment history and the potential revenue the job will bring in.

Danielle Bauter

Danielle Bauter

Accounting Expert at Fit Small Business

Danielle Bauter has 25 years of experience as a Full-Charge Bookkeeper and has owned her own bookkeeping and payroll service for over two decades, working with various accounting software.

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