The providers of vanity phone numbers offer an extensive inventory of customizable virtual phone numbers, allowing you to pick combinations that align with your brand. They have a user-friendly interface for number selection and a wealth of call management features to manage call flow efficiently. Their pricing models are transparent, and vanity numbers may be included as part of their monthly subscriptions.
Based on our evaluation, the best vanity phone number providers are the following:
- RingCentral: Best for managing multiple communication methods
- Phone.com: Best for varying call volume requirements
- GoTo Connect: Best for expanding market presence
- Grasshopper: Best for phone number sharing
- eVoice: Best for individual business users
- Talkroute: Best for ease of use
- 800.com: Best for tracking marketing campaigns
Best Vanity Phone Number Providers Compared
Vanity Phone Number Providers
Monthly Starting Price (per User)
4.53 out of 5
4.46 out of 5
4.43 out of 5
4.28 out of 5
4.25 out of 5
4.05 out of 5
3.76 out of 5
RingCentral: Best Overall for Managing Multiple Communication Methods
RingCentral goes beyond basic voice capabilities by being your one-stop shop for team communication and productivity. It supports a wide variety of features for business calling, video conferencing, and team messaging, removing the need for multiple third-party apps. This provider covers everything, from advanced call handling and workflow customization to full-featured video meetings.
As our best vanity phone number provider, RingCentral has a large inventory of phone numbers, saving you a lot of time conducting exhaustive searches for vanity number availability. While it charges a $30 one-time setup fee, you only have to pay a cheap monthly fee of $4.99 per month to keep your vanity number.
Comparatively, Grasshopper’s monthly plans include a toll-free vanity number for no extra fee, which could save you more money than RingCentral. Also, the five-day turnaround can be pretty long, considering Grasshopper only takes as little as five minutes.
- Call delegation: Enable assistants to handle calls on behalf of executives to manage a high volume of inquiries. Assign up to 10 assistants to an executive and 10 executives to an assistant.
- Call flip: Transfer an ongoing call between phones without interruptions. Use it when engaged in a long conversation and need to switch devices.
- Multi-level auto-attendant: Set up call flow configurations with connections to voicemail, employee extensions, or external phone numbers. Each account can use up to 250 voice menus and sub-menus.
Phone.com: Best for Varying Call Volume Requirements
Phone.com is the sole voice-over-internet-protocol (VoIP) system in this list that allows businesses to fully customize their monthly subscriptions for every user. Subscribers can choose from metered and unlimited minutes, depending on the call volume of each team member. Aside from 50 standard phone features on all plans, you have the option to add more premium features, like international calling, live receptionist, and minute bundles.
Another great thing about Phone.com is it offers a variety of custom vanity phone numbers both for local and toll-free options. Like RingCentral, Phone.com requires a one-time fee for vanity numbers plus the monthly fee for your Phone.com plan. You can also take advantage of global numbers for as low as $4.99 monthly.
Unfortunately, Phone.com charges a steep one-time fee for vanity numbers, ranging from $99 to $2,500. If you’re looking for quality custom numbers with a minimal one-time fee, check out RingCentral. All RingCentral users can add a vanity number for a small $30 setup fee.
- Call logs: Displays the details of all the calls made in your phone system. Each log contains the call date, time, type, and caller ID. If call recording is enabled, an audio recording will be included.
- Call screening: Every time you pick up a call, the phone system will announce the caller ID and the number they called, including the option to accept or decline the call. While listening to the announcement, the caller hears your phone system’s ringtone.
- Business hours: Set your company’s operational hours to route calls to preselected destinations when a customer calls after hours. Routing rules for lunch hours and national holidays are available.
GoTo Connect: Best for Expanding Market Presence
GoTo Connect offers a custom phone number for businesses wanting to reach clients overseas. It supports unlimited calling to over 50 countries, allowing you to make international calls without worrying about expensive per-minute charges. With a vanity number to reach your foreign market, clients will quickly get familiar with your brand.
Regardless of your subscription plan, GoTo Connect offers free vanity phone numbers on top of standard phone features and built-in video conferencing. Additional business phone numbers are available for only $5 per month and can be added to your account anytime.
Unlocking call management features at GoTo Connect gets more expensive since you have to upgrade to the Standard plan, costing $43 per user. If you’re looking for a cheaper way to get a vanity phone number, consider eVoice, a low-cost VoIP solution with all-inclusive plans for only $14 per user, monthly.
GoTo Connect Features
- Instant response: Respond automatically to every missed call from first-time callers or new customers. Customize the message, stating the date and time you’re free to take a call or alternative ways to contact your business.
- Three-way calling: Launch a mini huddle with team members or clients to discuss important matters quickly. You need to be in an active call to see the option of adding another participant and merging multiple calls.
- Customizable dial plans: Create dial plans that map out how inbound calls will be routed to your phone system. Its visually appealing dial plan editor lets you drag and drop different routing steps, including sound clips, voicemail, schedule, queue, and auto-attendant.
Grasshopper: Best for Phone Number Sharing
Grasshopper provides custom vanity phone numbers for teams sharing phone line responsibility. A shared number allows multiple people to call and text from a single phone number and manage customer communications easily. Higher subscription tiers allow unlimited users to share one, three, or five business phone numbers for a fixed monthly fee.
This provider offers greater cost-savings for companies wanting to avoid per-user fees and have basic call management needs. If you’re unsure if Grasshopper is a good fit, the seven-day free trial lets you test your vanity number of choice, including its cloud phone system.
The disadvantage of using Grasshopper is its inability to support remote collaboration due to the lack of built-in video conferencing and team chat. If you’re looking for a more feature-rich alternative, RingCentral is a good choice because it supports all business communication channels in one platform.
- Voicemail transcription: It’s easier to note important details in voicemails when they’re written in text than listening to them individually as recordings. Read messages when you’re on the go and don’t have time to review the audio files.
- Reporting: Grasshopper features three types of reports. The Usage Report shows the number of inbound and outbound minutes used and the average call length. The Detail Report displays key information, such as call duration, caller ID, connecting number, and extensions. Lastly, the Activity Report shows an overview of calls, voicemails, and faxes.
- Call blasting: Ring up to 15 phone lines at the same time to ensure you won’t miss any calls. This add-on feature costs $10 a month.
eVoice: Best for Individual Business Users
eVoice outshines all vanity number providers due to its cheap monthly plans that work for individual business users, such as solopreneurs and freelancers. For only $14 per user, monthly, you get a second line dedicated to business-related calls and messages, including access to core phone features such as voicemail, auto-attendant, and hold music.
Subscribing to eVoice’s Elite plan includes three phone numbers (local or toll-free). If you’re a one-man team wanting to create an impression of a large company, you can get the live receptionist plan that bundles the eVoice solution with its professional answering service.
Unfortunately, eVoice doesn’t support app integrations. Companies wanting to connect their existing third-party apps with their phone system are better off with RingCentral. With over 300 integrations, there’s a good chance RingCentral already works with your business apps.
- Call forwarding: Send incoming calls to alternate phone numbers when you cannot pick up calls yourself. This feature promotes team collaboration while ensuring that no customer call gets neglected.
- Call blocking: Prevent telemarketers and spam callers from reaching your business. eVoice lets you block specific numbers and entire area codes.
- Call recording: Capture phone conversations for better documentation of customer interactions. Audio recordings are also helpful in training and coaching new service representatives.
Talkroute: Best for Ease of Use
When it comes to virtual phone providers, Talkroute is slightly out of the ordinary. To start, despite being a virtual phone provider, Talkroute is one of the few communications options that includes video conferencing. Also, Talkroute has unlimited multi-digit extensions, which is useful for companies that are adding employees. Additionally, it’s clean UI makes it easy to access the various features on offer from the provider.
Insofar as virtual numbers go, Talkroute is a provider that offers three different options: local, toll-free, and, of course, vanity. When combined with the unlimited number of extensions, this can be a huge advantage for small businesses. Pricing is also very competitive when compared to other similar virtual number providers with their base plan being less than $10 per month.
Unfortunately, Talkroute isn’t a strong provider for businesses looking to do business internationally. Not only do they not offer international numbers, but the service also lacks international calling as well. Companies wanting to do business overseas might want to consider a provider with all virtual number types and international calling capabilities, like RingCentral.
Talkroute has a simplified interface that makes it very easy to navigate. (Source: Talkroute)
- Voice Studio: When creating an auto-attendant or voicemail message, it’s useful to have professional-sounding voice prompts. Talkroute provides voice talent services, and all you need to do is submit the script through their website and wait three business days.
- Contact Center Features: While not a full-fledged contact center provider, Talkroute does have some useful center features. This includes dedicated call forwarding, simultaneous rings, and ring-in-sequence features.
- Call Reporting and Analytics: Talkroute has detailed history reports that provide detailed call information. This includes date, time, duration, caller ID, and status. There are also filtering options.
800.com: Best for Tracking Marketing Campaigns
800.com provides vanity numbers for businesses wanting to monitor and evaluate the success of their marketing campaigns. With its call tracking service, you can assign vanity numbers to different ad channels and determine the total number of answered calls, missed calls, and unique callers for each number. With these metrics readily available in your platform, you can make strategic decisions for improving your marketing campaigns.
The Vanity Marketplace is 800.com’s number search tool that allows users to determine vanity phone number availability without hassle. Simply enter your desired combination of letters and numbers and look for your desired pattern.
Note that 800.com prohibits the use of the platform for bulk call-in lines, like customer support or sales call centers. Talkroute is the best option for high-volume calls because it has some cloud-based call center features that are designed specifically for small and mid-sized businesses.
- Sequential call forwarding: When an incoming call comes in, ring multiple phone numbers in a specific order until someone picks up. Set schedules for each number, depending on the availability of the agent or team assigned to the phone number.
- Call analytics: Review call metrics to gather key insights for improving customer service. Categorize calls by day and time, geography, or duration.
- Whisper greeting: Add a whisper message to tracking numbers. Agents hear an audio recording informing them about the ad source of the call, helping them prepare accordingly.
How We Evaluated the Best Vanity Phone Number Providers
We compared dozens of cloud-based phone solutions offering vanity numbers for business use. Our ratings and evaluations are based on reliable customer feedback and our experience working with VoIP platforms. From there, we handpicked the top seven providers based on an established set of criteria.
Learn how we evaluated the best vanity phone numbers for business by clicking on the tabs below:
15% of Overall Score
Since the cost is typically a determining factor for businesses on a budget, we assessed each provider’s business plans while checking for discounts for annual payments and volume pricing. Providers with free custom numbers got extra points.
25% of Overall Score
In addition to virtual number options, we checked the call management features available on each provider and awarded points to those offering unlimited domestic calling, auto-attendant, conference calling, and voicemail transcription. We also considered the uptime percentage of their platforms.
20% of Overall Score
We examined the niche features of each vanity phone number provider to see if they cater to specific business needs. These include international calling, an IVR system, and software integrations. We also verified the availability of toll-free and international numbers.
10% of Overall Score
We evaluated each provider’s user interface by testing its usability and assessing the technical skill required to set up and operate its software. We explored its web portal, desktop app, and mobile app and considered the firsthand experience of its current users.
10% of Overall Score
We looked at the available support channels, including phone, live chat, and a ticketing system. Additional points are given if all support channels are available 24/7.
20% of Overall Score
We based our expert assessment on our personal use of each software platform to determine ease of use and value for money. We also consulted customer reviews to measure the provider’s popularity.
Frequently Asked Questions (FAQs)
A vanity phone number makes contacting a business easier because people are more likely to remember words or phrases than typical phone numbers. It also boosts brand recognition since it encourages customers to associate your contact information with your products and services.
It depends on the policy of the service provider where you purchased your vanity number. Ask them about the terms and conditions of changing a vanity number, including its limitations and additional fees.
Yes, most VoIP providers allow transferring of existing phone numbers from one provider to another. RingCentral, for one, supports this process, requiring companies to submit a copy of the latest bill of the number being transferred and provide the account name, type of account, and registered address.
Associating your brand with your company number increases brand recall value for prospects and customers. It improves brand recognition and increases the likelihood of customers calling your business. Among our top picks, we choose RingCentral as the best vanity phone number provider because of its robust call management system, collaboration features, and cheap monthly fee for vanity numbers. Get started today by signing up for a 14-day free trial.