Interactive voice response (IVR) systems work by responding to callers’ voice commands and contribute to the customer experience while saving businesses time. We compared a dozen advanced business phone solutions, looking for services that offered frustration-free call routing and advanced voice recognition capabilities. However, to be included in our list, services had to also be…
All Buyer's Guide Articles - Page 12
Best 8 Video Interview Software for Employers
Video technology provides a convenient way to interview job applicants without concern about arranging meeting times, dealing with transportation, or worrying about COVID-19 issues. It’s also a great time saver. While you can always arrange a Zoom meeting, using a video interview software gives you many more advantages. Video interview software lets a candidate pre-record…
6 Best Barcode Label Printers for Small Businesses
Barcode labels are used by business owners to price and track items in their store. The ability to print barcode labels on-site allows business owners to customize prices, as well as track outgoing packages, products on a shelf, or people in their venue. Barcode label printers range in price from $70 up to the thousands….
5 Best Mobile Accounting Apps
A quality mobile accounting and bookkeeping app is essential to today’s small business owner. Luckily, most online accounting programs offer an app, but the functions and quality of the apps vary, so you should consider your mobile app needs before deciding on an accounting or bookkeeping software. We’ve researched the apps from many of the…
7 Best WordPress Chat Plugins That Will Rev Up Your Sales
Live chat has become a vital sales and customer service tool and if you’re not using it, you, your customers, and your bottom line are missing out. In fact, live chat reportedly leads to a near 50% increase in revenue per chat hour and a 40% increase in conversion rate. In other words, it might…
Best Bakery Point-of-Sale Systems
Bakery point-of-sale (POS) systems have all the functions of a traditional retail POS system, like the ability to process payments, view sales reports, and customer relationship management (CRM) features. A bakery also needs foodservice features like recipe management and ingredient-level supply tracking. A POS with all these features can cost $50 to $80 per month,…
17 Chargeback Protection Tools for Merchants
Chargebacks are a reversal of funds from a merchant to a customer. Banks issue chargebacks when a purchase is fraudulently made or when a customer complains about a purchase and requests that the bank returns the money to their credit card, payment services like PayPal, or ACH account. Customers request chargebacks when they forget or…
Six Best Virtual Office Companies
Virtual offices give you the legitimacy of a physical address without having the expense of leasing or staff. It’s an excellent option for foreign businesses needing a presence in the United States (or vice versa). It’s also a great option for online or at-home businesses needing the prestige of an office address. Virtual offices provide…
6 Best Personal CRMs for Single Users in 2021
Personal customer relationship management (CRM) software gives solopreneurs and single business owners the ability to organize, track, and automate outreach for their network of personal and professional contacts. We compared a variety of intuitive, easy to use, and affordable personal CRM systems to identify the top six and the best overall. Evaluating the Best Personal…
Best Restaurant Credit Card Processing and Merchant Services
Credit card processors and merchant services providers enable restaurants to accept credit, debit, and contactless payments. 74% of customers pay with credit or debit cards at dine-in restaurants, and 81% of restaurant transactions are cash-less. So, to remain profitable, restaurants need a restaurant credit card processor that offers a competitive processing rate. When considering your…
Best Payroll Software for Paying Contractors
The best contractor payroll services help you onboard new independent contractors and collect the forms you’ll need for end-of-year tax reporting; many even offer direct deposit at no additional cost. Before deciding on a service, it’s important to evaluate pricing, because some providers have low-cost plans ($5 to $6 monthly per contractor) that you only…
The 6 Best Customer Database Software for 2021
Customer database software helps businesses organize, manage, and track customer relationships. We looked at a variety of customer database software solutions, including customer relationship management (CRM) platforms, and narrowed it down to the top 10. The software was then evaluated according to our scoring system to learn which six stood out and which is the…