Talkdesk is known for its robust artificial intelligence (AI)-powered contact center tools, but its pricing lacks the transparency and flexibility other providers offer. To find the best Talkdesk alternatives, we looked for providers with similar functionalities at more competitive price points and those with specialized offerings. These include extensive self-service capabilities, integrated business phone services,…
Buyer's Guide
5 Best Commercial Auto Insurance Companies
Small business owners looking for commercial auto insurance should look for tailored coverage, opportunities for discounts, and responsive customer service. Using our proprietary rubric, we evaluated 17 commercial auto insurance carriers and looked specifically at financial stability, customer satisfaction, convenience, and the policies available. These are the five best providers of commercial auto insurance: :…
6 Best Business Insurance for LLCs
The best business insurance for limited liability companies (LLCs) helps preserve the business from financial loss, has flexible limits, and offers tailored coverage for your industry. To help you find the best one for your business, we evaluated 19 providers, focusing on financial stability, customer service, convenience, and the policies offered, while also factoring in…
8 Best White Label CRM Software
White label customer relationship management (CRM) software is highly customizable and can be rebranded with your company’s logo, domain, and brand palette. It is often used for reselling, mostly by software or business consulting firms, and for developing an organization-specific CRM platform for a particular operation. The best white label CRMs will allow simple customization…
6 Best Predictive Dialer Software
The best predictive dialer software provider automates outbound calls efficiently based on set algorithms. It organizes and stores data, such as prospects and do-not-call lists, to find high-quality leads and boost conversion rates. An effective predictive dialer solution incorporates features like campaign dashboards, analytics, and omnichannel routing. To help you find a provider for your…
6 Best CRM Certification Programs
Customer relationship management (CRM) certifications help advance technical skills and user knowledge of the features through accredited training courses. CRM education allows businesses to maximize product value by better organizing data, generating more sales, optimizing marketing campaigns, and providing quality customer support. Individual users can also use certifications to boost their resumes for professional advancement….
6 Best Open Source CRM Software
Open source customer relationship management (CRM) software lets organizations take a system’s source code and tailor it to their functionality and modular needs. Though it requires a higher level of technical knowledge to develop, businesses ensure the system will offer and integrate with everything they desire to fulfill their CRM objectives. We evaluated dozens of…
7 Best Shopify CRM Integration Options
For business owners who run an ecommerce store, integrating customer relationship management (CRM) software with Shopify creates a seamless customer experience. The best Shopify CRM software allow you to better understand purchasing behaviors, market more effectively, and communicate with customers from your CRM through email, social media, and phone. We compared dozens of providers to…