The best predictive dialer software provider automates outbound calls efficiently based on set algorithms. It organizes and stores data, such as prospects and do-not-call lists, to find high-quality leads and boost conversion rates. An effective predictive dialer solution incorporates features like campaign dashboards, analytics, and omnichannel routing. To help you find a provider for your…
Buyer's Guide
6 Best CRM Certification Programs
Customer relationship management (CRM) certifications help advance technical skills and user knowledge of the features through accredited training courses. CRM education allows businesses to maximize product value by better organizing data, generating more sales, optimizing marketing campaigns, and providing quality customer support. Individual users can also use certifications to boost their resumes for professional advancement….
6 Best Professional Voicemail Recording Service Providers
The best professional voicemail recording service improves caller experiences by offering well-trained voice actors and high-quality audio equipment. They also allow recording in other languages to help businesses reach a diverse customer base. Other options have additional services, such as rush delivery, script assistance, and proofreading. In this article, we evaluated six professional voicemail greeting…
6 Best Open Source CRM Software
Open source customer relationship management (CRM) software lets organizations take a system’s source code and tailor it to their functionality and modular needs. Though it requires a higher level of technical knowledge to develop, businesses ensure the system will offer and integrate with everything they desire to fulfill their CRM objectives. We evaluated dozens of…
7 Best Shopify CRM Integration Options
For business owners who run an ecommerce store, integrating customer relationship management (CRM) software with Shopify creates a seamless customer experience. The best Shopify CRM software allow you to better understand purchasing behaviors, market more effectively, and communicate with customers from your CRM through email, social media, and phone. We compared dozens of providers to…
6 Best Bitrix24 Alternatives for Small Business
Bitrix24 is a feature-packed customer relationship management (CRM) system, offering tools for contact and lead management, sales analytics, marketing automation, social media integrations, and a landing page builder. While it provides comprehensive functionalities, it also has a complex dashboard and outdated interface. To find the best Bitrix24 alternatives, we analyzed dozens of top providers and…
7 Best Commission Tracking Software
Commission tracking software automates the process of calculating and tracking sales and performance-based compensation. Primarily used in industries like sales, insurance, real estate, and finance, these platforms usually include commission tracking, sales forecasting, and payment processing. To find the best commission tracking software, we analyzed a dozen top providers for critical features to help with…
6 Best Pipedrive Alternatives & Competitors
Pipedrive is one of the most popular customer relationship management (CRM) systems for small businesses because of its affordability, ease of use, and sales-focused features. However, it lacks a free plan and features such as advanced workflow customizations. To discover the best Pipedrive alternatives, we analyzed dozens of top providers and considered factors affecting small…