4 Best Employee Scheduling Software for Small Businesses in 2022
Charlette has over 10 years of experience in accounting and finance and 2 years of partnering with HR leaders on freelance projects. She uses this extensive experience to answer your questions about payroll.
Juvy has over 10 years of content writing experience and was a licensed teacher. She has evaluated and written about dozens of payroll and HR software solutions for small business to provide the best answers to your software questions.
The best employee scheduling software is easy to use and affordable, with compliance solutions and an auto-scheduler to help automate the process. In addition to offering an intuitive schedule builder, it should have mobile apps to help managers save time, while providing employees with self-service tools for requesting schedule swaps and viewing work shifts online.
We evaluated 10 providers to find the best employee scheduling software for small businesses and narrowed it down to our top four.
- Homebase: Best overall for small businesses
- SocialSchedules: Best for scheduling nurses and other medical staff
- 7shifts: Best for larger restaurant operations managing complex employee work shifts
- Deputy: Best for multilocation companies that share employees across job sites
Best Employee Scheduling Software Compared
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Free Plan Available | For one location | For one department/location and up to 10 employees | For one location and up to 30 employees | For US-based users |
Free Trial Period for Paid Plans | 14 Days | ✖ | 14 Days | 31 Days |
Shift Swapping | ✔ | ✔ | ✔ | ✔ |
Multilocation Scheduling | Addtl Fee | Addtl Fee | Addtl Fee | ✔ |
Customizable Reporting | ✔ | ✔ | ✔ | ✔ |
Built-in Time and Attendance Product | ✔ | ✔ | ✔ | Addtl Fee |
GPS and/or Geolocation Tracking | ✔ | ✔ | ✖ | ✔ |
Message Supervisors and Co-workers Through Software | ✔ | ✔ | ✔ | ✔ |
Live Phone Support | ✔ | ✖ | ✖ | ✖ |
Read Full Review |
If you’re still not prepared to use software for scheduling, try our free downloadable employee schedule templates.
Homebase: Best Overall Employee Scheduling Software
Homebase
Overall Score: 4.40
OUT OF 5
What We Like
- Free employee scheduling and time clock
- Caters to an unlimited number of employees
- Responsive customer support
What's Missing
- Free version supports only one location and administrator
- Has a bit of a learning curve
- Occasional integration issues and mobile app glitches reported by users
Homebase Pricing
Basic plan: Free
- Covers unlimited employees for businesses with one location
- Includes: Tools for creating, managing, and publishing staff schedules online, with automated timesheets, PTO requests, shift swaps, job postings, applicant tracking, onboarding, reports, and time clock apps for computers.
Essentials tier: $24.95 per location monthly ($14/monthly on the annual plan)
- Includes: All Basic features plus geofencing, auto-scheduling, late employee alerts, manager approvals, and automated employee reminders.
Plus option: $59.95 per location monthly ($35/monthly on the annual plan)
- Includes: Additional tools for managing PTO policies and balances, budgets and labor cost forecasts, and advance labor cost.
All-in-One package: $99.95 per location monthly ($70/monthly on the annual plan)
- Includes: Premium features like API access, online onboarding, employee documents and an electronic signature tool, and expert advice from HR professionals.
Add-on services:
- HR Pro advisors and resources ($99 per month).
- Promote job postings on ZipRecruiter and Craigslist (starts at $79 per post).
- Payroll ($39 base fee + $6 per employee)
Homebase is our top pick for small businesses due to its free scheduling plan for those with one physical business location. It’s great for small retailers and restaurateurs, specifically, because these industries are made up of many hourly workers with changing schedules that need to be tracked. Given that overtime is also a huge compliance and expense concern if you have an hourly workforce, Homebase can help you manage this with its labor cost and overtime hour forecasting solutions.
Scoring 4.40 out of 5, Homebase’s schedule builder with automated scheduling tools can help you easily create work shifts for an unlimited number of employees. Additionally, it’s the only provider on our list that offers live phone support. Note that it has a bit of a learning curve (mainly because of its many features) and its mobile apps (iOS and Android) can be glitchy at times. However, users find the schedule builder easy to navigate. Several others even commended its responsive support team.
Homebase lets you create and publish schedules from computers, tablets, and smartphones.
Aside from employee scheduling, Homebase has solid time tracking functionalities with an offline mode that captures clock-ins/outs even when the Wi-Fi connection is down. It even topped our list of best time and attendance software for small businesses. Plus, it offers payroll in all 50 states (none of its competitors do), so you can have an integrated system if ever needed.
Homebase Features
- Unlimited scheduling: Unlike the other software in this list, Homebase doesn’t charge per employee, nor do its pricing options have schedule and staff limits. You can create as many work shifts as you want for as many employees as you have. Further, if you grow your workforce, you don’t need to worry about paying extra for additional user seats—provided your employees all work in the same business location.
- Feature-rich free tier: Homebase ranked the highest in this guide and in our free employee scheduling software guide due to its Basic plan, which comes with a comprehensive set of free-to-use online tools. Aside from time tracking and scheduling, it includes hiring, job posting, onboarding, and team messaging solutions. Note the other software in this list don’t have hiring and onboarding tools.
- Robust labor and schedule reporting: In addition to its drag-and-drop online scheduler builder, shift swaps requests, auto-scheduler tool, automated alerts, and mobile apps, Homebase has a wide range of customizable reports that can help you gain insight into work shifts, labor expenses and percentages, attendance-related performance, and sales (if synced with a POS). Deputy also offers robust labor cost reporting tools but only as part of its highest tier.
- Compliance tools: With Homebase, you automatically get the standard breaks and overtime settings for the state where your business operates. The software also captures and stores schedule edit histories, including previously run time sheets and reports, for either 90 days or four years (Deputy and 7shifts don’t offer long-term cloud storage for these). This makes it easy for you to comply with the Fair Labor Standards Act (FLSA) and recordkeeping requirements.
SocialSchedules: Best for Scheduling Nurses & Other Medical Staff
SocialSchedules
Overall Score: 4.21
OUT OF 5
What We Like
- User-friendly with a simple and visually appealing interface
- Robust compliance tools
- Free tier includes access to restaurant-specific candidate search tools
What's Missing
- Free plan covers only 10 scheduled workers and one department in one location
- Overtime reports included in paid plans; multilocation scheduling and dedicated customer support available only in highest option
- Mobile app is glitchy; desktop and mobile apps don’t always sync properly
SocialSchedules Pricing
Basic plan: Free for up to 10 employees working in the same department in one business location.
- Includes: Basic scheduling and labor law compliance tools, PTO requests, shift availability, digital timecards, in-app messaging, and a time clock kiosk (through its iOS and Android apps for tablets).
Starter tier: $15.99 per location monthly with unlimited employees working in two departments in the same location ($12.99/monthly on the annual plan)
- Includes: Basic’s tools, shift confirmations, daily and weekly overtime compliance settings, overtime reports, and the capabilities to view candidate profiles and block workdays from PTO requests.
Premium option: $39.99 per location monthly ($33.99/monthly on the annual plan)
- Includes: POS integrations, auto-break allocations, advanced reporting, and mobile time clock apps with GPS functionality.
Enterprise plan: Custom-priced with unlimited employees, departments, and locations.
- Includes: All Premium features plus dedicated support, API access, custom reports, and up to three free recruiting credits.
Add-ons: $49.99 for additional recruiting credits. Note that you have to subscribe to a paid plan to purchase this add-on.
SocialSchedules (formerly OpenSimSim) is an employee scheduling software with tools designed to reduce compliance risks for businesses with multiple departments and locations. Scoring 4.21 out of 5 stars, it’s ideal for businesses and organizations scheduling nurses because it allows you to schedule employees based on the certifications they have (none of the others on our list offer this feature), which is essential since some patients may require more specialty care depending on their diagnosis.
It also includes overtime reporting in all paid plans; since nurses are known to pull long 12+ hour shifts, this gives you the tools to minimize overtime, prevent burnout, and give nurses more autonomy on whether or not they want to pull an extra shift. Shift swapping is also an essential feature since the work nurses do is so vital, although it is a common feature that all providers on this list share.
Like Homebase, its free tier includes employee scheduling and allows you to post open shifts and get time off and shift replacement requests via its mobile app (iOS and Android). While it can handle multilocation and unlimited employee scheduling, including overtime reporting, you have to subscribe to its paid plans to access these functionalities.
SocialSchedules also doesn’t have phone support—you only get a dedicated support contact if you purchase its highest tier. Nonetheless, users rated its customer service favorably, wherein they commended its support team’s responsiveness and professionalism. Many others also like its intuitive interface and user-friendly tools. It is also the only provider on our list that doesn’t offer a free trial with its paid plans.
The weekly team schedule on SocialSchedules allows you to see when team members are working to ensure you are fully staffed on a weekly basis.
SocialSchedules Standout Features
- Smart shift management: Unlike the other software in this list, SocialSchedules lets your employees drop shifts (along with requesting shift swaps) if they need to. However, your managers can lock important workdays to prevent schedules from being swapped and dropped—especially during those days that high-risk patients need specialty care.
- Strong labor laws compliance: SocialSchedules has more robust compliance features than most of the software in this list. It automatically allocates paid/unpaid breaks based on actual worked hours, applies penalties for missed meal breaks, and stops the send-outs of schedules with compliance breaches. It also provides cloud storage for edit histories and reports for up to seven years (compared to four years for Homebase). You can even add certification-related scheduling and time-tracking rules, enabling you to enforce work shifts that require employees with specific certifications.
- Multiple employee availability sets: SocialSchedules allows your employees to create multiple availability sets that show when they are available and unavailable to work. Each set contains start and end dates and can be repeated on a weekly or biweekly basis. This works well for nurses that work either fixed on rotating shifts.
- Certification management: SocialSchedules is the only scheduling solution on our list that offers a certification management module. While available only in its higher tiers, this helps you track the training sessions that employees need to attend and the expiration dates of certification programs (if applicable).
Read our SocialSchedules review.
7shifts: Best for Larger Restaurant Operations With Complex Staff Schedules
7shifts
Overall Score: 4.07
OUT OF 5
What We Like
- Intuitive interface
- Has a machine learning auto-scheduler tool
- Offers robust reports and POS integration options
What's Missing
- The free plan covers scheduling for limited employees and one location; doesn’t include auto-scheduling, POS integrations, and customer support
- Lacks phone support; has live chat and email support but available only in paid plans
- Occasional mobile app glitches and integration issues reported by users
7shifts Pricing
Comp plan: Free for one business location with up to 30 employees.
- Includes: Basic scheduling and time tracking tools, PTO requests, staff availability, shift swaps, schedule notifications, basic reporting, team messaging, mobile apps (for iOS and Android devices), and a simple online time clock.
Entree: $34.99 per location monthly, with an employee limit of 30 ($29.99/monthly on the annual plan)
- Includes: All of Comp’s features plus POS integrations, customized employee health checks, and SMS notifications.
The Works package: $76.99 per location monthly for unlimited employees ($69.99/monthly for the annual plan)
- Includes all of Entrée’s features plus advanced time clocks and compliance controls, geofencing and photo verifications while clocking in, payroll software integration, audit logs, shift feedback, and labor forecasting tools.
Gourmet plan: Custom-priced
- Includes: Robust scheduling, time tracking, compliance and reporting features, machine-learning auto-scheduler, access to training support, best-in-class enterprise system security, and a dedicated account manager.
Add-on services:
- Account setup assistance ($150 one-time fee)
- Sales data imported directly into 7shifts ($100 one-time fee)
- Task management ($12.99 per location monthly)
- Operations overview ($6.99 per location monthly).
- Manager Log Book ($14.99 per location monthly)
- Tip pooling: Starts at $24.99 per location monthly
7shifts is a cloud-based scheduling software created specifically for restaurants with features that include health screening, task lists, and manager logbook. Scoring 4.07 out of 5 stars, we recommend it for restaurants with large operations in multiple locations that have complex scheduling needs. Aside from its easy-to-use drag-and-drop schedule builder and restaurant-friendly time tracking tools, 7shifts offers robust reporting that allows you to see how all of your business locations are performing in terms of sales, labor costs, and employee management.
However, it doesn’t offer phone support and even if you upgrade to a paid tier, you only get email and live chat support. While it has an auto-scheduler, like Homebase, and can integrate with a wide range of payroll and POS systems, you have to subscribe to its higher tiers to access these functionalities.
In terms of user feedback, many reviewers said that its user-friendly tools make scheduling and time tracking easy for them. Meanwhile, a few others complained about having occasionally experienced mobile app glitches (iOS and Android), slow loading times, and integration issues.
7shifts has smart scheduling tools that can help you create labor-optimal schedules.
7shifts Standout Features
- Smart employee scheduling: Included in 7shifts’s Gourmet tier, its machine-learning employee scheduling tool automatically creates work shifts based on your restaurant’s workforce demands, labor cost and sales forecasts, and overtime compliance requirements, including your employees’ skills, schedule availability, and approved PTO. Only Deputy offers a comparable auto-scheduling feature.
- Restaurant-friendly tools: In addition to tip reporting, 7shifts has real-time labor reports and restaurant performance dashboards that provide a birds-eye view of your entire business operations (via the Enterprise Dashboard), including how all the restaurants are performing and which locations may need extra attention (through the Location Overview). Other software in this list either don’t have this type of reporting or the restaurant-specific reports aren’t as extensive.
- Efficient task management: While this feature is a paid add-on, it can help improve employee productivity since this lets you add work tasks that your staff needs to do during a shift. You can create recurring and one-time tasks, set completion timelines, schedule when these will appear for applicable employees, and track who completed the tasks. Homebase and SocialSchedules only let you add reminders to shifts, while the rest of the software in this article provides limited task management controls.
- Robust POS integrations: Compared to Homebase and SocialSchedules (which have up to 10 partner POS systems), 7shifts integrates with more than 20 POS solutions like Aloha, Micros, Dinerware, Square POS, Revel, POSitouch, Squirrel Systems, and Heartland Restaurant POS.
- Compliance tools: Along with audit logs, automated alerts, break and overtime settings, and early clock-in prevention, 7shifts can also help you to avoid assigning “clopen” shifts (Homebase and SocialSchedules don’t have this feature). This ensures that employees get ample rest between schedules instead of working a closing shift and then an opening shift immediately the following day. 7shifts also ensures that you comply with predictive scheduling laws with its advanced labor settings.
Deputy: Best for Multilocation Businesses That Schedule Staff Across Work Sites
Deputy
Overall Score: 3.98
OUT OF 5
What We Like
- Efficient scheduling tools
- Affordable plans with separate packages for time tracking and employee scheduling
- Offers unlimited 24/7 customer support
What's Missing
- Issues on third-party integrations
- Occasional mobile app glitches reported by users
Deputy Pricing
Starter plan: Free; limited to publishing up to 100 shifts per month, and approving up to 100 time sheets per month
Standalone packages:
- Scheduling plan – $2.50 per employee monthly. Includes access to an online schedule builder with auto-scheduling and shift swapping functionalities.
- Time and Attendance – $2.50 per employee monthly. Includes: time sheets, payroll integrations, and time clock apps (for iOS and Android).
*Both come with PTO management, meal and rest break planning, POS integrations, unlimited 24/7 support, and a news feed. Does not include reporting tools.
Premium: $4.50 per employee monthly; includes both Scheduling and Time and Attendance plans
Enterprise: Custom-priced
Flexi Weekly: $2 per employee weekly; includes all Premium’s features and is designed for businesses that change employees weekly
NOTE: Scheduling, Time and Attendance, and Premium tiers require a minimum monthly spend of $10 per invoice.
Deputy is a great scheduling option for businesses with shared hourly and shift workers across multiple locations. Scoring 3.98 out of 5 stars, you can either manually create shifts that assign employees to different work sites and departments or use its AI-powered scheduler to build demand-based and labor-optimized work shifts. Further, if your employees request swap shifts online, the system automatically transfers their department and worksite data after the requests have been approved.
While it has efficient scheduling tools that are easy to learn and use, its free tier has very limited features and its paid plans require a minimum monthly spend of $10 per invoice. You may also have to deal with the occasional mobile app glitches (iOS and Android), login errors, and integration issues. It also doesn’t have live phone support unlike Homebase, and the system needs more than a day to set up. However, many users still find its system convenient to use with plans that are reasonably priced.
Deputy’s auto-scheduler predicts your staffing requirements based on sales data, labor percentages, staff availability, and demand trends.
Deputy Standout Features
- Affordable employee scheduling: For businesses that only need scheduling tools, Deputy offers an affordable solution for creating, managing, and sharing employee work shifts through its mobile apps. You can simply drag-and-drop shifts or use its AI-powered scheduler to build demand-based work shifts with a single click.
- Labor compliance tools: Deputy has smart wage and hour compliance tools (although not as robust as those of SocialSchedules) designed to help keep you compliant with labor laws and protect your business from potential risks. Its features include meal and rest breaks settings, fair workweek rules, “clopen” schedule notifications, and compliance alerts.
- Flexible time tracking: In addition to scheduling solutions, you get time clock apps that allow you to track employee attendance and manage your workforce from any mobile device, including the Apple Watch. Its apps for tablets even support touchless clock-ins, enabling your employees to start and end their shifts through facial recognition and voice commands. The other software in this list doesn’t support voice command clock-ins/outs and time tracking through the Apple Watch.
How We Chose the Top Employee Scheduling Software
We checked and compared several employee scheduling solutions that offer reasonably priced plans—some even have free tiers (we gave more consideration to these). We also looked for essential staff scheduling features, such as auto-scheduling, labor forecasting, overtime and break management, reporting, ease of use, and customer support.
After an in-depth evaluation, we recommend Homebase as the best employee scheduling software for small businesses. In addition to free employee scheduling, it has time clocks, time sheets, team communication, hiring, onboarding, and labor compliance tools. It works great for businesses with hourly workers—particularly those in the restaurant, retail, healthcare, home and repair, and professional services industries.
To view our full evaluation criteria for best employee scheduling software, click through the tabs in the box below.
30%
Pricing
25%
Scheduling features
25%
Ease of use
10%
Reporting
10%
Popularity
30% of Overall Score
We looked into the free options that most of the software in our list offered. Aside from transparent pricing, preference was given to providers who charge $5 or less per user monthly and allow you to purchase the scheduling system separately from the time and attendance tool. Homebase and SocialSchedules received high scores here, given their transparent pricing, free tiers, and reasonably priced plans. Deputy was also rated favorably for pricing since you can purchase its scheduling solution as a standalone product for a very low price.
25% of Overall Score
We gave high marks to software that supports auto-scheduling, labor forecasting, multilocation scheduling, shift swapping, and overtime, break, and paid time off (PTO) planning. Extra points were also given to those with mobile apps and a self-service portal to check schedules, clock in/out, and communicate with the team. Most of the software in this list received perfect scores, except for 7shifts and SocialSchedules, mainly because these providers’ multilocation scheduling features are available only in higher tiers.
25% of Overall Score
Having an employee scheduling platform that’s intuitive, easy to learn, and simple to set up is a must. We also considered solutions that offer live phone support, new user training, and video tutorials. While most of the software in this list is generally user-friendly with intuitive controls, what pulled the scores down for providers apart from Homebase is the lack of live phone support and having a Time and Attendance module that costs extra (others offer this for free).
10% of Overall Score
Aside from having access to standard and pre-built reports, users should be able to customize reports. All providers on our list received a perfect score in this category.
10% of Overall Score
We considered user reviews, including those of our competitors, based on a 5-star scale; any option with an average of 4+ stars is ideal. Also, any software with 1,000+ reviews on any third-party site is preferred. All of the software we ranked scored well under popularity.
*Percentages of overall score
Bottom Line
Consistent scheduling can help small businesses save time and money. You’ll need to consider your budget so you know what you can afford, the structure of your business (is everyone working in the office or out in the field?), if you need to integrate it with other software, and how flexible you want scheduling to be.
We found that Homebase offers all of the features the average small business owner would need when creating their employees’ schedules. Compared to other providers, it’s easy to use, affordable, and robust—and it has a time clock product and other functionalities that you can add on later. And, it is free to use.
