Have you been wondering how to advertise on Groupon? If so, then you’re in the right place. Advertising a deal on Groupon allows small businesses the opportunity to connect with Groupon’s 53 million+ unique users. This type of exposure can be game changing for a small business, especially one that is having a difficult time…
Top 25 Customer Service Skills To Look For in Your Next Hire
Your customer service representatives are the face and voice of your organization, so it is important to fill your team with people who have the right customer service skills. To help you choose the rockstar candidate that will help your business thrive, it is crucial that you understand the universal soft skills that you need…
25 Innovative Coffee Shop Name Ideas
The coffee industry has a ton of international coffee chains that seem to be taking over. However, there are still many entrepreneurs who are trying to compete by offering great alternatives to cookie-cutter establishments. If you are an entrepreneur who feels inspired to start your own coffee shop but clueless on how to name your…
What is Square? Why Small Businesses Love It
What is Square? Square is an easy-to-use credit card processing system and the most feature-rich free Point of Sale (POS) system on the market today. Unlike many other point of sale systems, Square does not charge any monthly fees. As a result, this is an extraordinary deal for small business merchants. In this article we will…
How to Choose the Best Restaurant Location for Your Business
Opening a restaurant is all about location, location, location. However, not every restaurant is suitable for every location, and vice versa. It comes down to a combination of restaurant concept and ideal customer. If you can define your restaurant type and identify your target demographic and its most populated areas, you’ll be well on your…
3 Best Free POS Software Systems for Small Business
Free POS software lets you complete customer transactions and manage other business processes like inventory management. For this buyer’s guide, we looked at the most popular systems and rising stars and decided to review Square, Loyverse, and Imonggo. These solutions covered the free POS software range for small businesses in terms of ease of use,…
Top 25 Customer Service Training Ideas, Activities, & Games
Regardless of the kind of product or service you offer, or the type of business model that you have, customer service must be at the heart of every organization. Good customer service builds trust and loyalty, plus it gives you a competitive edge and makes you memorable. Every year, forward-looking companies invest a considerable sum…
Gross Margin & Markup Calculator: How to Price Retail Items
Gross margin is the retail cost, minus the wholesale or direct costs of a product or service. Expressed in percentage terms, gross margin represent profits as a percentage of revenues (excluding indirect costs like rent). Markup is the amount charged for a product or service over the wholesale or direct costs. A product that retails…
Visual Merchandising: How to Display Products In Your Store
Visual merchandising is the practice of displaying products to help customers find what they want and encourage larger purchases. Far more than simply setting up shelves, visual merchandising helps you find the optimal store layout, and determine exactly where to place products. When it comes to retail, what’s on your walls can be just as…
Best Virtual Terminal – Square vs. Paypal vs. Payline
A virtual terminal allows online store owners to manually enter and process credit cards for phone and offline orders on a payment provider’s secure website. We looked at the most popular options and rising stars and decided to review Square, PayPal, and Payline. These companies covered the range for small businesses in terms of ease of…
Free Restaurant Name Generator – Get 100s of Name Ideas
Are you planning to open a restaurant, but having trouble coming up with the perfect name? We’re here to help. With our new restaurant name generator, you will instantly have access to dozens of possibilities. Simply enter your name, type of food, and location to get started. Before settling on a name for your restaurant,…
Customer Service Training: The Ultimate Guide to Great Customer Service
If you want to understand how to provide great customer service training for your employees, then keep reading. This article is going to talk about the two key areas to focus on when teaching your employees how to deal with customers: people interaction training and product training. We’ll also discuss how to build your business…
