The supposed death of retail hit full swing in 2017. Brick-and-mortar brands considered too big to fail, such as Payless, Rue21, RadioShack, and Toys “R” Us, were among 300-plus retailers that filed for bankruptcy. As 2018 progresses, we find teetering brands still collapsing while others shore up foundations by combining downsizing with omnichannel moves. Experts are…
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How to Set Up & Sell on WooCommerce in 5 Steps
Setting up WooCommerce on a WordPress site starts with downloading, installing, and activating the WooCommerce plugin in your WordPress dashboard. This quick-start guide walks you through those steps, plus shows you how to set up payments, shipping, tax settings, and start adding products to sell. Before you can start setting up WooCommerce, you need to…
NFC Payments: What They Are, How They Work & How to Accept Them
NFC payments are contactless payments that use near-field communication (NFC) technology to exchange data between readers and payment devices like Apple Pay and Android Pay eWallets or EMV chip cards. NFC devices must be close together to complete an NFC payment, typically less than 2 inches apart, and payments are encrypted and highly secure. How…
35 Grand Opening Resources
Opening your own business can be one of the most exciting moments in your life. There’s a pride that comes with creating something and sharing it with the world. All of your hard work in preparation will come to fruition, so why not make it a grand affair? If you’re not sure where to get…
21 Retail Business Ideas from the Pros
Recent studies have reported a trending growth of retail businesses, with 2.7 more stores opening for every one that closes. So with this in mind, we’ve reached out to entrepreneurial experts to give us their take on the best retail business ideas and tips that would work well in the current market. In this article,…
27 Exceptional Customer Service Strategies, Tips, and Ideas
Figures from Dimension Data show 84% of businesses that have placed extra effort into investing in better customer experience are reporting increases in their revenues. This supports the idea that today’s customers value their buying experience as much as they do the product. However, this doesn’t mean that small businesses with limited capital will automatically…
Ecommerce Shipping & Handling in 6 Steps + Free Checklist
Ecommerce shipping is the process of managing inventory, picking ordered products accurately, checking and packing orders carefully, labeling shipments, and coordinating parcel pickups and drop-offs to carriers. Having well-defined shipping and handling practices help busy ecommerce sellers handle these daily tasks efficiently and cost-effectively. Even with well-defined ecommerce shipping and handling practices, you’ll find these…
25 Abandoned Cart Email Examples & Tips from the Pros
Abandoned cart emails are automated email reminders for customers who have left an ecommerce website right before purchasing items already in their carts. It was designed to effectively recover lost sales by using a series of emails with varying degree of offers and clear call-to-actions to entice customers to complete their purchase. As much as…
27 Customer Engagement Strategies & Tips from the Pros
A great customer engagement strategy is key to closing a sale and building customer loyalty. And because 80% of consumers are more likely to do business with a company that offers personalized experiences, every business owner should make a serious investment in providing channels of communication to their customers. However, there is no cookie-cutter strategy…
Logistics Management – The Ultimate Guide
Logistics management is what makes each interconnected piece of a supply-based business run smoothly. Sound logistics management is important in any business, but for ecommerce businesses, it’s absolutely critical. That’s because the success of an ecommerce operation is dependent upon and driven by effective logistics and supply chain management at every step. This guide examines…
FedEx & UPS Dimensional Weight Calculator & Mistakes to Avoid
3Dimensional weight is a formula shipping companies use to apply rates based on a parcel’s length, width, and height. Also called volumetric or dim weight, it can make large lightweight parcels cost more to ship than small, heavy parcels. Our dimensional weight calculator will show the billable weight of your parcels. Simply enter the length,…
International Fulfillment & Cross-border Shipping — The Ultimate Guide
There are two ways ecommerce sellers can fulfill and ship orders to international customers. The first is cross-border international shipping, which ships goods warehoused in one country to another country, so shipments cross borders. The second is localizing international fulfillment, which stores goods within a certain country or region to minimize cross-border shipping. The international…
