Having a strong paternity leave policy in place will notify employees of their rights for leave and pay as well as keep your business compliant with federal, state, and FMLA laws. A paternity leave policy that is part of your company handbook and paid-time-off (PTO) leave policy will state leave options and expectations clearly for…
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What Is a POS System & How It Works: Small Business Guide
POS systems can do much more than enable you to accept payment from in-person customers; they can manage inventory and employees, create reports, support marketing campaigns, and more.
A point-of-sale (POS) system is the combined software and hardware that manages purchases, returns, and exchanges for in-person transactions. The best ones also include inventory management, customer relationship management (CRM), analytics, and other functions. There are many different types of POS systems, from apps to self-service terminals. While typically located at your cash wrap, a…
Retail Security: Definition, Tips & Benefits
Creating a store that is safe for your staff and secure for your products is an important part of managing a retail store. And that’s just the physical storefront. Today, most brands also operate an ecommerce shop and have to take steps to protect their site from data breaches and cyber-attacks. In this guide, we…
What Is CCaaS? Benefits, Features & Top Providers
Contact Center as a Service (CCaaS) is a cloud-based software integrating various customer channels and tools like analytics, interactive voice response (IVR), and call management. CCaaS solutions aim to improve customer and user experiences to build and strengthen client relationships and loyalty. It simplifies communication by helping agents interact with customers effectively and seamlessly through…
Vacancy Rate Calculator: A Full Guide for Investors
A vacancy rate represents the percentage of unoccupied units in a multi-unit rental property. It is a helpful indicator for determining if a rental property is performing well and whether it is or will be a profitable investment. To understand more about what a vacancy rate is, we’ll utilize a vacancy rate calculator and examine…
What Is One-click Checkout & How Does It Work?
Are you struggling with cart abandonment and a lengthy checkout process? One-click checkout can help your customers complete their purchase faster and easier.
One-click checkout is an ecommerce feature that lets customers complete their purchases with a single click and does away with the usual multistep checkout process. It streamlines the transaction by securely storing customer information and payment details, allowing for quick and frictionless purchases. This feature can help reduce cart abandonment rates, boost conversions, and enhance…
What Is an Employee Attendance Policy? (+ Free Template)
Employee attendance policies are company documents, often part of your handbook, that clearly define attendance requirements at your company. These should include definitions, indicate how employees may be disciplined for violations of the policy, and an employee acknowledgement. For an example of how to draft yours, download our free attendance policy template and customize it…
What Is a Secure Payment System? Small Business Guide
Secure payment systems keep customer data confidential, prevent fraud, and streamline transactions—which safeguard businesses and bolster customer trust.
A secure payment system allows customers to make payments safely and protects businesses from fraud and data breaches. It collectively refers to payment processing solutions, information technology tools, and practices that allow businesses to accept payments while ensuring information and payment security. Some of the key features of a secure payment system are authentication protocols,…