Employment at-will allows employers to terminate employees without cause (meaning for any legal reason or no reason at all), provided that the termination doesn’t violate anti-discrimination or other employment statutes. It also allows employees to leave a company at any time, for any reason, provided there are no other restrictions on their employment. This gives…
What is
Employment Probation Period: Small Business Guide (+ Policy Template)
An employment probation period, referred to as a probationary period, is a time frame used to determine if the new hire is the right fit for the position and the company is right for the employee. A typical time frame for a probation period is around 30/60/90 days. Once you’ve determined your time frame and…
What Is Percentage Depletion for Taxes?
Percentage depletion is a tax deduction that helps independent producers and royalty owners account for the reduction of a nonrenewable mineral resource, such as oil, gold, and iron, and to recover the associated cost. Another option for calculating depletion is the cost depletion method. This deduction is very similar to depreciation but is specific to…
What Is Angie’s List? (+ How Much It Costs & Best Alternatives)
Angi (aka Angie’s List) is an online directory connecting consumers with local home service providers, from contractors to home cleaners. With nearly 7 million monthly visitors, Angi can effectively increase your service business’ online visibility, generate leads, and land more clients. Learn more about whether this platform is right for your business, including how much…
What Is Customer Intelligence?
Customer intelligence (CI) is the process of gathering and analyzing data from various customer interactions to generate actionable insights. It helps businesses understand their customers’ behavior, allowing them to personalize or adjust selling strategies. Customer intelligence data comes from customer relationship management (CRM) analytics, customer service data, purchase history, and web activities. Customer intelligence can…
Minimum Wage Exemptions & Overtime Exemptions Under the FLSA
Most employers are legally required to pay a certain minimum wage to their employees (at least $7.25 an hour to comply with federal laws) and pay overtime for hours worked over 40 in a work week (at least 1.5 times the regular pay rate). However, the Fair Labor Standards Act (FLSA) provides minimum wage and…
What Are Customer Service Analytics? A Guide to Enhancing Customer Experience
Customer service analytics involves analyzing customer behavioral data and using it to discover actionable insights. This data gives you an understanding of your customer’s needs and expectations. Analytics also serve as a basis for improving service strategies, enhancing the customer experience, and increasing customer retention and loyalty. In this article, we break down the definition…
How to Do Payroll in Japan: Ultimate Guide
Doing payroll in Japan isn’t as hard as in some other countries, but you will need to pay close attention to some specific rules and nuances you don’t face domestically. Because running international payroll means you have to abide by another country’s laws that you may not be familiar with, you must take your time…