WooCommerce Connector by Intuit, formerly OneSaas, is a free integration that connects your WooCommerce stores to QuickBooks Online. It allows you to sync ecommerce data—such as product details, order information, and stock levels—between the two platforms. To help you decide whether this free connector is right for you, our detailed WooCommerce Connector by Intuit review discusses its key features, pros and cons, and more.
You need a paid QuickBooks Online subscription to use WooCommerce Connector by Intuit. If you don’t have one yet, visit QuickBooks Online and sign up for a 30-day free trial or subscribe right away for a 50% discount.
WooCommerce Connector by Intuit Alternatives
Best for: Shopify store owners seeking a free QuickBooks Online ecommerce connector
Best for: Businesses looking for a single QuickBooks integration for multiple ecommerce stores and payment accounts
Best for: Businesses that manage more than five stores and high-volume data
Cost: From $9 to $99 per month; custom price available
Cost: $10 to $30 per month
Still can’t find what you need? If your business primarily needs basic accounting features like invoicing and expense tracking, check our list of the best small business accounting software.
WooCommerce Connector by Intuit Pricing
WooCommerce Connector by Intuit is free to use. However, you need an active QuickBooks Online subscription to connect your WooCommerce store to QuickBooks Online.
WooCommerce Connector by Intuit Features
WooCommerce Connector by Intuit offers valuable tools that can help you efficiently sync your sales data and stock levels between QuickBooks and your ecommerce store. Let’s take a look at some of its top features.
After connecting your store to QuickBooks Online, WooCommerce Connector takes you to the Manage tab in the progress bar on top of your WooCommerce Connector dashboard. From here, you’ll be prompted to provide mandatory information, including the account time zone, integration starting data, and whether you wish to send sync reports to your email.
Additionally, this is where you can activate the auto-sync feature. When turned on, WooCommerce Connector by Intuit will sync your data automatically between WooCommerce and QuickBooks every hour.
After setting up these mandatory fields, you must set up your workflows to retrieve orders, products, and stock levels from your WooCommerce store. When transferring orders to QuickBooks Online, you can choose whether you want to treat them as sales receipts or invoices. Sales receipts typically are used for immediate payments, while invoices are used for billing customers for future payments.
Orders can be selected for transfer based on their statuses, such as completed, processing, failed, and canceled. By default, QuickBooks Online transfers orders that are completed and those that are being processed (processing), but you can include orders that are in the other stages of the purchase process if needed.
If you require additional customization options, click the Default Products and Advanced options link to access advanced settings, such as the ability to assign the transaction to a class or location.
You will likely have customers who will return products for several reasons. In this case, you must adjust those returned products with sales orders using credit notes. When setting up the connector to create credit notes in QuickBooks for canceled orders in WooCommerce, you’ll be asked to provide a fallback account, or the account from which the payment money will be refunded.
When you scroll down the order syncing workflow setup, you’ll find the option to send payments from your WooCommerce store to QuickBooks Online. WooCommerce Connector will ask you to specify the QuickBooks Online account into which payments received through WooCommerce will be deposited.
Tip: I recommend that you select the Undeposited Funds account to record the payments in QuickBooks. The account records your payments in a shorter-term asset account, where individual sales can be grouped together to match the amount deposited into your bank account. Our tutorial on how to record bank deposits in QuickBooks Online illustrates how the account works.
Additionally, you must specify what type of reference number or identifier will be used to create sales receipts in QuickBooks for your WooCommerce payments, whether payment reference numbers or order numbers.
When the product syncing is turned on, WooCommerce Connector will create a new item automatically in QuickBooks whenever a new product is added to your WooCommerce store. The connector allows you to specify how WooCommerce products should be matched with QuickBooks products based on a particular field. This is important to set up to ensure that the products in your WooCommerce store align correctly with the products in your QuickBooks.
You can match products by name or stock-keeping unit (SKU). When you choose to match products by name, WooCommerce Connector will use product names in both WooCommerce and QuickBooks to find corresponding products. When you choose SKU, the connector uses the SKU values to find matching products in both systems.
WooCommerce Connector by Intuit uses QuickBooks Online as your master stock management app, which syncs your stock levels to WooCommerce. When a sale is made in WooCommerce, the connector captures this transaction and sends it to QuickBooks Online. It will deduct the quantity of sold items automatically from the current stock levels in QuickBooks Online. To complete the cycle, the integration sends the updated inventory information from QuickBooks Online back to WooCommerce.
By default, WooCommerce Connector by Intuit allows you to go back a month to retrieve previous orders. If you need more than a month, you must contact Intuit to see if it can arrange it for you. However, note that the connector is not intended to pull a large amount of historical data, as it may affect the efficiency of the syncing process.
If you process 1,000 sales or more monthly, I recommend that you export your orders via comma-separated values (CSV) file from your ecommerce store and import them to QuickBooks Online.
WooCommerce Connector supports ecommerce businesses that operate in multiple currencies. This means you can set prices, accept payments, and manage transactions in various currencies—depending on your customer base and international sales.
Tip: You can associate only one currency with each contact in QuickBooks Online. This means that if a customer pays you in United States dollars (USD), the currency assigned to that customer will be USD. If they decide to pay you in another currency, such as Canadian dollars (CAD), then you will need to create another contact (customer) for them in QuickBooks.
WooCommerce Connector by Intuit Ease of Use & Customer Service
The WooCommerce Connector by Intuit is easy to use even for beginners. If you already have a QuickBooks account, you can instantly set it up from the Apps menu in your dashboard. I like the simple onboarding progress bar because it guides me throughout the integration process. The workflow setup is comprehensive—allowing users to control what specific data they want to sync from WooCommerce to QuickBooks Online.
If you have questions about the connector or the integration process itself, you can access the in-app chat in your WooCommerce Connector dashboard. You may also submit an online ticket request and someone from the QuickBooks team will get back to you with answers. For minor issues or routine tasks, you can browse through QuickBooks’ in-app self-help resources, such as integration guides and troubleshooting tips.
WooCommerce Connector by Intuit Reviews from Users
Most users who left a WooCommerce Connector by Intuit review had good things to say. Many, including myself, have positive experiences with Intuit’s customer support team. I had a lot of questions about the integration, but I was able to easily contact Intuit for help through the in-app chat features. Additionally, other reviewers pointed out that the connector is very simple and easy to use.
Meanwhile, a few who left negative reviews complained that the platform doesn’t allow them to sync stock levels from WooCommerce to QuickBooks. Another user suggested that Intuit should consider adding the ability to sync orders to QuickBooks as estimates, but an agent responded that Intuit does not have plans to implement such a feature.
As of this writing, WooCommerce Connector by Intuit is rated 4.8 out of 5 based on over 1,000 reviews on the QuickBooks App Store.
How We Evaluated WooCommerce Connector by Intuit
We evaluated WooCommerce Connector using the following factors:
- Cost: As free software, we find WooCommerce Connector easily accessible to a wide range of users, especially for small businesses and startups that don’t want to invest in premium QuickBooks ecommerce connectors.
- Ease of setup: We checked out how straightforward it is to integrate a WooCommerce account with QuickBooks Online using the connector.
- Two-way data syncing: Ideally, data should flow bi-directionally between an ecommerce platform and QuickBooks. This means that changes made in either system are reflected in the other. However, one-way integration can still be sufficient for certain tasks, such as transferring sales data.
- Sync customizations: We assessed the degree of flexibility in configuring data sync processes within the WooCommerce Connector by Intuit.
- Multistore support: Many great ecommerce connectors allow you to add an unlimited number of stores without affecting the performance of the syncing process.
- Customer support: This criterion checks whether WooCommerce Connector provides sufficient customer support options for users, especially in terms of integration and data syncing.
- User reviews: We checked online reviews to gauge how users feel about WooCommerce Connector by Intuit.
WooCommerce Connector by Intuit FAQs
WooCommerce Connector by Intuit is a free ecommerce connector that allows you to integrate your WooCommerce store with QuickBooks Online. It allows you to sync data—such as customers, sales information, and stock levels—from WooCommerce to QuickBooks Online.
Yes, WooCommerce Connector by Intuit is completely free to use.
Yes, you can connect multiple stores to a single QuickBooks Online account. However, note that it may affect the efficiency of the data syncing process. If you have more than five stores, you may experience some errors that are beyond QuickBooks’ control.
WooCommerce Connector by Intuit is great for businesses looking for a way to connect their WooCommerce store to QuickBooks Online. Since it’s free, it’s a cost-effective solution for ecommerce businesses with stable or predictable data volumes. Additionally, it is easy to use and doesn’t require extensive technical expertise to set up and operate.
User review reference:
1QuickBooks Online App Store