Zoho Invoice is a web based invoicing software for small businesses. We compiled Zoho Invoice reviews from around the web to determine what their customers think about the company. We also compared the most popular pricing options for small business owners.
For an in-depth comparison of three top invoicing software, read our invoicing software buyer’s guide.
Zoho Invoice Customer Reviews
Overall Experience: Great
Ease-of-Use: Great
Customer Service/Reliability: Good
Rates: Great
Summary of Zoho Invoice Reviews
We scoured reviews online and found that Zoho Invoice has mostly positive ratings. Here’s what we found:
What Zoho Invoice does well:
Users who gave Zoho Invoice a positive review liked that it was feature rich and easy to use.
What Zoho Invoice does not do well:
There aren’t a lot of negative reviews about Zoho, the few who stated cons had varying statements depending on their individual needs like: no way to accept ACH payments, needs a better Windows phone app, needs better API documentation, etc.
Most Helpful Positive User Review
A positive review from the review site Capterra said that Zoho’s free app is very useful. They said the time tracking is easy to use and makes invoicing a breeze, and the ability to set up different payment options via WePay, Stripe and Paypal also makes it easy for clients to pay. They also love the auto payment and recurring invoice capabilities.
Most Helpful Negative User Review
A user who left a negative comment on the review site, G2 Crowd, stated that the Zoho app for the Windows Phone was way behind the Android app in terms of features and usability. The user said that it needs a lot of work work to come even close to the Android app.
Other Zoho Invoice Reviews From Users Around the Web
Here are a few other resources for finding helpful Zoho Invoice reviews from customers. We rated the review sites on a scale from poor to excellent based on how trustworthy and useful the reviews seemed.
| *Average rating as of date article was written: July 4, 2017 | |||
Zoho Invoice Pricing
Zoho Invoice’s pricing is pretty straightforward, with plans ranging from $0 to $30 per month depending on how many users and customers a client has. Users get two months free when they opt for annual billing.
| Price (Monthly billing) | ||||
| Price (Annual billing) | ||||
| Users | ||||
| Customers | ||||
| Multi currency | ||||
| Recurring Invoices | ||||
| Time Tracking | ||||
| Primary Integrations | (Full list here.) | |||
| Customer Support | ||||
All Zoho plans are simple and straightforward, with pretty much the same features. The main differences between the plans are how big the company is and how many customers it serves. Depending on these variables, each client can choose a plan that fits their business best.
Their customer service is available 24 hours on all weekdays via phone, email, or help center.
Compare Zoho Invoice Competitors
Not sure if Zoho Invoice is the right invoicing software for your small business? Check out our invoicing software buyer’s guide comparing three top providers.
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Vivek Khandelwal
Zoho invoice is an amazing in-depth product that covers all aspects of billing and invoicing for a small and medium business. They understand the complications around taxation and billing when dealing with customers across the globe and have a built a product that accounting teams can use flawlessly.
I have personally not experienced their customer support team yet, so can’t really comment on that part. Rest everything looks flawless.
I wish we had known about their offerings for sales and marketing teams as well. Having the entire business team use a single suite of offerings would have made coordination very simple.
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David Perry
– Easy to use
– Great reporting
– Spotless Dashboard
– Great Mobile apps
– Estimates, Invoices are created easily and quickly
Nothing. I haven’t faced any major roadblocks or problems. Every time I had any issue they would be quick to respond with a solution and pointed me to a specific part of their FAQ.
Just wished I had known about Zoho Invoice sooner!
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Ronda Morales
Customer Service is quick to respond. I like the multiple invoice templates you can choose from. The automated payment reminders are very nice to have.
I really don’t have any complaints about them.
Nothing at this time.
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Matt Orley
I have used Zoho Invoice for years and have been well pleased of the growth in the application’s sophistication and features. I love automatic reminders, timesheets, and recurring invoices. All told this is an outstanding way to keep me focused on my freelance business, and not on bill collecting.
I really don’t have any complaints. I’ve hassled with trying to combine timesheet and project based line items in the past, but those issues have been fixed. I suppose I would like to be able to see more clearer archiving of old projects, but its not really something that I’ve even inquired about. Surely ZOHO would jump on it if I asked!
The only issue I’ve had in the past was during a flood in India where Zoho makes its home. There was a service outtage that happened to coincide with the natural disaster. They posted pictures on twitter showing the flood… it was REALLY BIG, complete with buses floating down the street… So I cut them some slack…
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