Zoho Invoice is a web-based invoicing software for freelancers and small businesses. It allows users to create and send invoices, process payments, keep track of unbilled hours and expenses, and more. We compiled Zoho Invoice reviews from our website and around the web and determined that it has generally positive ratings. We also shared its available pricing options.
Summary of Zoho Invoice User Reviews
What Zoho Invoice Does Well:
Users who gave Zoho Invoice positive feedback said that the system is easy to learn and use. They like that it has plenty of useful features, particularly billing, estimates, and reporting. Great customer service was also consistently cited.
What Zoho Invoice Does Not Do Well:
There were only a few negative reviews online, and users who gave Zoho Invoice critical feedback said that some improvements can be made. They had varying suggestions depending on their individual needs like better API documentation, an archiving system, etc.
Most Helpful Positive User Review
“Zoho Invoice is an amazing in-depth product that covers all aspects of billing and invoicing for a small and medium business. They understand the complications around taxation and billing when dealing with customers across the globe and have a built a product that accounting teams can use flawlessly.”
– Vivek Khandelwal
Most Helpful Negative User Review
“I really don’t have any complaints. I’ve hassled with trying to combine timesheet and project-based line items in the past, but those issues have been fixed. I suppose I would like to be able to see clearer archiving of old projects, but its not really something that I’ve even inquired about. Surely ZOHO would jump on it if I asked!”
– Matt Orley
Zoho Invoice Pricing
Zoho Invoice’s pricing is pretty straightforward, with plans ranging from $0 to $29 per month depending on how many users and customers a client has. Users get two months free when they opt for annual billing.
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| Price (Monthly billing) | ||||
| Price (Annual billing) | ||||
| Users | ||||
| Customers | ||||
| Multi currency | ||||
| Recurring Invoices | ||||
| Time Tracking | ||||
| Primary Integrations | ||||
| Customer Support | ||||
The main difference between plans is the number of users, automated workflows, and customers to invoice. All plans come with free 24/5 unlimited support via phone, email, or help center.
Zoho Invoice Features
Check out the list below of some of Zoho Invoice’s features:
- Invoices
- Estimates
- Time Tracking
- Expense Tracking
- Credit Notes
- Online Payment
- Multi-Currency
- Reporting
- Track Payments
- Customizable Invoice Templates
- Customer Portal
- Snail Mail
- Recurring Invoices
- Payment Reminders
- Recurring Expenses
- Online Payment Gateways
- SSL Encryption
- Two-Factor Authentication
- Open APIs
Helpful Invoicing Software Resources
Best Invoice Software for Small Businesses — We looked at the most popular options and rising stars and decided to review Invoicera, Viewpost, and FreshBooks. Read this guide for our comparison and review of these three options, as well as our top recommendations.
Small Business Invoicing: How to Write One and Deal with Unpaid Invoices — In this guide, we’ll teach you how to write an invoice and uncover all the best practices for invoicing, including how to use an invoicing software to handle most of your work automatically.
What Are the Best Invoice Payment Terms for Your Small Business — Choosing the wrong invoice terms can disrupt your cash flow and alienate customers. In this article, we’ll show you how to do invoicing properly.
Zoho Invoice FAQ
Can I add additional users?
Yes. You can add an additional user to any plan for $2/month or $20/year.
Can I cancel my subscription any time?
Yes. You can get a pro-rated or full refund based on the company refund policy.
Zoho Invoice Overview Video
This video provides an overview on how to create quotes and invoices with Zoho Invoice.
Popular Integrations
When choosing an invoicing software, it’s important that the software integrates with other applications your business is currently using. Here is a list of some of Zoho Invoice’s popular integrations:
- PayPal
- Stripe
- Authorize.net
- 2Checkout
- Braintree
- Dropbox
- OneDrive
- Evernote
- Box
- Google Drive
- Forte
- Razorpay
- Worldpay
Top Zoho Invoice Alternatives
Not sure if Zoho Invoice is the right fit for you? Read our reviews of all top invoicing software or check out one of these three Zoho Invoice alternatives.
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Vivek Khandelwal
Verified Review
This reviewer provided a screenshot to verify they are an active user of the product.
Review SourceFitSmallBusiness invited user to leave a review and offered a nominal gift card as a thank you.
Zoho invoice is an amazing in-depth product that covers all aspects of billing and invoicing for a small and medium business. They understand the complications around taxation and billing when dealing with customers across the globe and have a built a product that accounting teams can use flawlessly.
I have personally not experienced their customer support team yet, so can’t really comment on that part. Rest everything looks flawless.
I wish we had known about their offerings for sales and marketing teams as well. Having the entire business team use a single suite of offerings would have made coordination very simple.
Verified Review
This reviewer provided a screenshot to verify they are an active user of the product.
Review SourceFitSmallBusiness invited user to leave a review and offered a nominal gift card as a thank you.
David Perry
Verified Review
This reviewer provided a screenshot to verify they are an active user of the product.
Review SourceFitSmallBusiness invited user to leave a review and offered a nominal gift card as a thank you.
– Easy to use
– Great reporting
– Spotless Dashboard
– Great Mobile apps
– Estimates, Invoices are created easily and quickly
Nothing. I haven’t faced any major roadblocks or problems. Every time I had any issue they would be quick to respond with a solution and pointed me to a specific part of their FAQ.
Just wished I had known about Zoho Invoice sooner!
Verified Review
This reviewer provided a screenshot to verify they are an active user of the product.
Review SourceFitSmallBusiness invited user to leave a review and offered a nominal gift card as a thank you.
Ronda Morales
Review SourceFitSmallBusiness invited user to leave a review and offered a nominal gift card as a thank you.
Customer Service is quick to respond. I like the multiple invoice templates you can choose from. The automated payment reminders are very nice to have.
I really don’t have any complaints about them.
Nothing at this time.
Review SourceFitSmallBusiness invited user to leave a review and offered a nominal gift card as a thank you.
Matt Orley
Review SourceFitSmallBusiness invited user to leave a review and offered a nominal gift card as a thank you.
I have used Zoho Invoice for years and have been well pleased of the growth in the application’s sophistication and features. I love automatic reminders, timesheets, and recurring invoices. All told this is an outstanding way to keep me focused on my freelance business, and not on bill collecting.
I really don’t have any complaints. I’ve hassled with trying to combine timesheet and project based line items in the past, but those issues have been fixed. I suppose I would like to be able to see more clearer archiving of old projects, but its not really something that I’ve even inquired about. Surely ZOHO would jump on it if I asked!
The only issue I’ve had in the past was during a flood in India where Zoho makes its home. There was a service outtage that happened to coincide with the natural disaster. They posted pictures on twitter showing the flood… it was REALLY BIG, complete with buses floating down the street… So I cut them some slack…
Review SourceFitSmallBusiness invited user to leave a review and offered a nominal gift card as a thank you.