FreshBooks is a cloud-based finance and accounting software for small to medium-sized business. It allows users to streamline client invoicing and recurring subscriptions in just a few minutes while allowing them to collect online payment, all in the same system. In this review, we cover user reviews and pricing. Ready to try FreshBooks? Get a free trial.
What FreshBooks Does Well
Users who gave FreshBooks a positive review mentioned that it is a fast and reliable accounting suite that makes preparing complex financial statements easier. Others also appreciate their quick and efficient customer support team who’s always available to help.
“The software is very easy to use with very little ramp-up time. I LOVE the mobile app and am able to do most of my expense tracking on the go. My favorite thing about FreshBooks is the service. Every time I have needed to ask a question, the team is super responsive to a quick email or phone call. And you’re speaking with local folks who know exactly how to help.”
– TyAnn Osborn
What FreshBooks Does Not Do Well
Users who gave FreshBooks a negative review said that the company could make a lot of improvements with their mobile application. They added that since everyone is on mobile these days, having a mobile app that’s as good as the desktop software should be a priority.
“Unfortunately, FreshBooks is not very mobile-friendly. Trying to do anything from the mobile app can get a little messy, and you can’t add previously tracked time to a new invoice easily. It would be nice if there was some more focus on making it as optimized as possible for mobile platforms. Also, expense tracking is very basic and not as intuitive as QuickBooks. If you are looking for something with more advanced choices and options for your books, FreshBooks isn’t the way to go. They do, however, offer great integrations with a separate fee if that’s what you’d rather do.”
– Marly DiFruscio
Which Accounting Software is Right for You?
FreshBooks Pricing
FreshBooks has 3 plans: Lite, Plus, and Premium. Each plan costs $15, $25, and $50 per month, respectively. All plans include basic accounting features like invoicing, payment processing, and time tracking.
($/Month) | ($/Month) | |
|---|---|---|
| Lite | ||
| Plus | ||
| Premium | ||
| FreshBooks Select | ||
| See more pricing details | ||
*The annual plans are paid in lump sum at the start of the billing cycle.
They now also offer FreshBooks Select (with customized pricing) to users who have more than 500 clients or bill over $150,000/year.
Ready to try out FreshBooks? Get a free trial.
Top Pick from Fit Small Business
FreshBooks vs. QuickBooks: Cost, Features & More — In this guide, we compare FreshBooks and QuickBooks in terms of cost, features, and more to help you get a better overview of which accounting software is more preferable to your business.
FreshBooks Features
Check out the list below of some of FreshBooks’ features:
- Online Invoicing
- Expense Tracking
- Time Tracking
- Project Planning
- Estimates
- Electronic Payments
- Reporting
- Mobile
- And More
FreshBooks FAQ
Does FreshBooks offer a free trial?
SEE ANSWER
Can it track my billable time?
SEE ANSWER
Popular Integrations
Here is a list of some of FreshBooks’ popular integrations:
VIEW INTEGRATIONS
FreshBooks Alternatives
Not sure if FreshBooks is the right fit for you? Read our reviews of all top accounting software providers or check out one of these three FreshBooks competitors.
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Dayana Yusimg Perez Chang
Verified Review
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Review SourceOrganic
Our biggest benefit we receive is how easy it is to send invoices and receive payments online. Freshbooks makes this much easier than some of the other solutions we have tried over the years.
However, the only drawback we have experienced with Freshbooks is its limited subscription level. We have exceeded your standard higher level package, but we are not big enough to financially justify a personalized and business package.
We love it since customer service has always been super friendly, easy to understand, and have always looked forward to helping. This interest and willingness to be useful goes a long way.
Verified Review
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Shivraj Hindu
Review SourceOrganic
When you get that first freelance gig, the first thing you need to do is learn how to create an invoice so you can get paid. Freshbooks makes it super easy to do so you can get that payment faster than ever.
As I’ve taken on more clients, Freshbooks isn’t always the best tool. I tried using this expense tool and it didn’t work very well for my purposes. I still only have one employee (myself), but I find that Freshbooks is no longer amazingly suited for my needs. It seems like Freshbooks is geared more towards people who are just getting started in their business.
Well, it certainly helps me get paid! Helped me create invoices from the start and that’s one less thing I have to worry about.
Faraj Mohamed
Review SourceOrganic
The invoicing and time-tracking system is seamless. I’ve never had an issue tracking time worked for a client, and then quickly generating an invoice that is clear to read, easy to use, and accepts all of the appropriate methods of payment. The user interface is easy to navigate, allows you keep track of your invoices, proposals, estimates, and clients.
When generating a new invoice based on Client B’s time, I want Client D’s hourly rate to be present. However, if I invoiced Client A first their rate will often pre-populate Client B’s invoice. You then have to individually change each line’s rate (if you use the detailed listing). Very frustrating and time-consuming for a simple oversight. The accounting/bookkeeping system is also very lackluster. I don’t need it to be as thorough as QuickBooks, but some printable or downloadable expense sheets would be better. Perhaps an easier way to add vendors as well.
Freshbooks is definitely not an intuitive enough system for bookkeeping. I would use it primarily for time-tracking, invoicing, and proposals.
Gabriel Subero
Review SourceOrganic
It is an excellent application to start in the business world. It automates many tedious elements, such as bill collection and automatic tracking of bank accounts. Freshbooks allows you to store data about your customers, and this makes your transactions with them even easier, which makes the payment and collection times even slower.
It’s great to organize small businesses, but I do not see it as very functional for large services. The system falls short when it comes to large calculations and collections. You can not calculate the quarterly payments, so you must do it by hand and include it in the software. And you will always be limited to an Internet connection, since this software only works in the cloud!
Because of the use I am giving you, the program is excellent. For new investors and entrepreneurs it adapts very well and helps to save a lot of time! When you do not have much time to collect invoices, Freshbooks is an excellent option to take charge of the billing time you could invest in your company or business!
Mathing Dany
Review SourceOrganic
To start off my review, I like that the program is based in the cloud. This allows me to access my information in real time from anywhere on the go. Another great feature with FreshBooks is the ability to setup multiple company profiles. FreshBooks also implements intuitive features to allow you to easily generate and manage invoices or client information. As well as features such as time tracking to watch how much time you may spend on a particular task. Other features that add great value to this program is the ability to create and manage projects.
At this moment I have been highly satisfied with FreshBooks. I especially enjoy all the features that its competitors lack.
In comparison to quickbooks… you get more for your money using FreshBooks.