FreshBooks is a cloud-based finance and accounting software for small to medium-sized business. It allows users to streamline client invoicing and recurring subscriptions in just a few minutes while allowing them to collect online payment, all in the same system. In this review, we cover user reviews and pricing. Ready to try FreshBooks? Get a free trial.
What FreshBooks Does Well
Users who gave FreshBooks a positive review mentioned that it is a fast and reliable accounting suite that makes preparing complex financial statements easier. Others also appreciate their quick and efficient customer support team who’s always available to help.
“The software is very easy to use with very little ramp-up time. I LOVE the mobile app and am able to do most of my expense tracking on the go. My favorite thing about FreshBooks is the service. Every time I have needed to ask a question, the team is super responsive to a quick email or phone call. And you’re speaking with local folks who know exactly how to help.”
– TyAnn Osborn
What FreshBooks Does Not Do Well
Users who gave FreshBooks a negative review said that the company could make a lot of improvements with their mobile application. They added that since everyone is on mobile these days, having a mobile app that’s as good as the desktop software should be a priority.
“Unfortunately, FreshBooks is not very mobile-friendly. Trying to do anything from the mobile app can get a little messy, and you can’t add previously tracked time to a new invoice easily. It would be nice if there was some more focus on making it as optimized as possible for mobile platforms. Also, expense tracking is very basic and not as intuitive as QuickBooks. If you are looking for something with more advanced choices and options for your books, FreshBooks isn’t the way to go. They do, however, offer great integrations with a separate fee if that’s what you’d rather do.”
– Marly DiFruscio
FreshBooks Pricing
FreshBooks has 3 plans: Lite, Plus, and Premium. Each plan costs $15, $25, and $50 per month, respectively. All plans include basic accounting features like invoicing, payment processing, and time tracking.
($/Month) | ($/Month) | |
|---|---|---|
| Lite | ||
| Plus | ||
| Premium | ||
| FreshBooks Select |
*The annual plans are paid in lump sum at the start of the billing cycle.
They now also offer FreshBooks Select (with customized pricing) to users who have more than 500 clients or bill over $150,000/year.
Ready to try out FreshBooks? Get a free trial.
Top Pick from Fit Small Business
FreshBooks vs. QuickBooks: Cost, Features & More — In this guide, we compare FreshBooks and QuickBooks in terms of cost, features, and more to help you get a better overview of which accounting software is more preferable to your business.
FreshBooks Features
Check out the list below of some of FreshBooks’ features:
SEE FEATURES
FreshBooks FAQ
Does FreshBooks offer a free trial?
SEE ANSWER
Can it track my billable time?
SEE ANSWER
Popular Integrations
Here is a list of some of FreshBooks’ popular integrations:
VIEW INTEGRATIONS
FreshBooks Alternatives
Not sure if FreshBooks is the right fit for you? Read our reviews of all top accounting software providers or check out one of these three FreshBooks competitors.
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Fabiana Pareja
Simplicity and flexibility, using Fresbooks has been more than pleasant, besides being a tool that helps us constantly, sending invoices is the favorite part of our employees.
The not being able to specify a discount for a single product and that this one applies in others, makes the experience with Freshbooks deteriorate, we hope that it improves and becomes more intuitive.
The shortage of templates makes the program lose its charm because we always like to be able to choose between different models but Freshbooks lacks them, this does not interfere with their functions because Freshbooks is incredible.
Brenda Cárdenas
For a long time we have looked for the ideal software, that meets what we require for our company and this program has achieved it, to the workers it seems the most adequate and simple to work.
There is no disadvantage with this program but you could make some features have more functions and thus be able to improve the consumer experience.
It is an excellent tool in its field, easy to use and it works for everything you need, with improvements it could become an indispensable software for many companies.
Kendra Quevedo
Review SourceOrganic
I like the efficiency with which it keeps track of my clients’ projects. It has a wonderful customer service and a very easy to use interface, and that, without emphasizing the beautiful design that the platform has.
The software has a mobile application, which promises to work efficiently but is not very portable that we say since it has many errors, not always, but most of the time.
They keep my company’s accounts organized, I tried many more platforms trying to find this until I found FreshBooks.
Review SourceOrganic
Julius Kaganjo
Review SourceOrganic
The invoicing and time-tracking system is seamless. I’ve never had an issue tracking time worked for a client, and then quickly generating an invoice that is clear to read, easy to use, and accepts all of the appropriate methods of payment. The user interface is easy to navigate, allows you keep track of your invoices, proposals, estimates, and clients.
When generating a new invoice based on Client B’s time, I want Client D’s hourly rate to be present. However, if I invoiced Client A first their rate will often pre-populate Client B’s invoice. You then have to individually change each line’s rate (if you use the detailed listing). Very frustrating and time-consuming for a simple oversight. The accounting/bookkeeping system is also very lackluster. I don’t need it to be as thorough as QuickBooks, but some printable or downloadable expense sheets would be better. Perhaps an easier way to add vendors as well.
Freshbooks is definitely not an intuitive enough system for bookkeeping. I would use it primarily for time-tracking, invoicing, and proposals
Review SourceOrganic
Gabriel Eduardo Calderón Rivas
Review SourceOrganic
Freshbooks is very useful because it offers features that many other software of its kind rarely possess. This makes it more complete and efficient, as well as diverse. Without a doubt it is the best option in the market.
Your technical support is not very efficient. Although their employees respond at the right time, they usually give ambiguous comments that do not provide real solutions to the problems that the consumer may encounter.
Before buying Freshbooks it would have been nice to know more about its more advanced features. From time to time the software can become somewhat complicated to understand for our workers in training (and some older ones).
Review SourceOrganic