Jennifer Soper

The practice of new hires getting paid more than existing employees exists as companies seek to attract top talent with specialized skills and remain competitive. While this approach may ruffle some feathers internally, potentially resulting in discontent, decreased morale, and lower productivity among your current staff, it’s important to balance the need for fresh talent….

Knowing what to look for in an employee will help you when making hiring decisions. Consider not just their qualifications on paper, but also their soft skills and emotional intelligence. A candidate with the ability to communicate effectively, collaborate with others, and adapt to new situations can often bring more value to a team than…

A third interview, also called a third round interview, is an additional interview screening typically done for candidates seriously being considered for the role. It provides a chance to dive deep into a candidate’s skills and cultural fit, answer questions they have, and provide a more comprehensive understanding of the role and the company. Given…

A sales coordinator ensures that your sales department runs smoothly by organizing and coordinating sales activities—scheduling, checking inventory, document filing, and communicating client activity—ultimately leading to increased productivity. A sales coordinator job description documents these requirements for potential candidates. Download our free sales coordinator job description template and customize it to fit your company’s needs….

Sling is a scheduling and time clock software with strong communication and tasking features. While it offers its basic scheduling features for free, access to its time sheets and attendance tracking features requires a monthly subscription starting at $2 per active user. The software runs on both web and mobile devices, making collaboration easy and…

Employee performance management describes how you manage your employees’ work performance, with the process and tools you use to do this making up your performance management system. The goal of an effective performance management process is to engage employees and enable them to thrive and produce high-quality work. There are ways to best achieve this…

Social media has become an essential tool for small businesses looking to tap into a wider talent pool. By announcing job openings on platforms like LinkedIn, Facebook, and TikTok, you can reach not just active job seekers but also passive candidates who may not be actively browsing traditional job boards. This approach allows employers to…

Toxic employees disrupt team dynamics, lower productivity, and destroy company culture by spreading negativity and discontent. Their negative attitude and disruptive behavior can create a ripple effect that lowers morale, decreases employee engagement, and ultimately hampers business success. Identifying and addressing toxic employees in the workplace is crucial to maintaining a healthy work environment where…

Guru is one of the original hiring sites for freelancers, having been around since 1996. Its interface is not as modern as similar sites, but it’s less expensive and offers easy-to-use tools for finding freelancers, posting jobs, hiring, paying for work, and managing projects. Plus, it has freelancers in a variety of highly technical fields,…

An employee leaving announcement notifies your team that an employee is no longer with the company. It’s important to be transparent and honest with your team in your delivery of the announcement, while also maintaining confidentiality. When announcing an employee is leaving, be sure to communicate a clear plan for how the departure will impact…

Customer service training involves the coaching and support a customer service representative receives to improve their handling of customer issues and create excellent customer satisfaction and experiences. Regardless of the product or service you offer, going the extra mile in customer service builds trust, loyalty, and customer retention. To bring out your reps’ full potential…

When an employee receives a court-ordered document calling them for jury duty, you, as the employer, must provide them with time off to attend to it. This is where having a jury duty policy will come in handy—it will outline who is eligible, whether it is paid, and what process to follow. Although federal law…