eBillity Time Tracker Review: Is It Right for Your Business?
Time Tracker by eBillity is a cloud-based time tracking software that lets you capture and enter your team’s actual hours to run payroll, invoice clients, and improve productivity. The eBillity time tracker also has employee scheduling, GPS tracking with geofencing, project monitoring, and online payments. Monthly prices begin at $7.50 per user plus a $12.50 base fee. You can also try it free for 14 days—no credit card required.
eBillity Time Tracker Overview
What We Like
- Flexible time tracking with multiple time clock options
- Legal invoicing format
- App has frequent bugs
- Not for large firms; can get expensive if you have many employees
- Limited payroll integration options (only connects with ADP and Gusto)
- Ease of use: Customizable dashboard and simple controls, with options for setting it up yourself or having a product specialist do it
- Pricing: Starts at $12.50 (base fee) + $7.50 per user
- Notable features:
- Legal tools through its LawBillity plan/app
- Offline time tracking
- Special Promotion: 14-day free trial
What We Recommend eBillity’s Time Tracker For
The eBillity time tracker is designed to streamline and automate time tracking for employee payroll and client billing. It’s great for professional service firms, small to midsize businesses (SMBs), and those with remote and/or mobile employees that need a flexible solution for tracking and managing time sheets, creating staff schedules, monitoring projects, and billing clients. While it didn’t make any of our time tracking-related buyer’s guides, it’s still one of the more popular solutions for freelancers and small business owners.
It even offers legal time tracking and billing tools through its LawBillity app. The features are similar to Time Tracker but include legal expense monitoring, invoice formats preferred by lawyers, and multiple payment options (such as credit card, cash, and through trust accounts).
LawBillity was formerly eBillity’s Time Tracker + Legal solution. It was rebranded to LawBillity in December 2020 and has all of the features included in Time Tracker + Legal but with additional integration with legal billing and payments software.
In short, Time Tracker is best for:
- Remote teams with weak internet connections: eBillity’s time tracker will continue to log hours even if you’re offline—provided you’re using its mobile apps. It will synchronize the time data to your account once the internet connection has been restored.
- Professional service companies and freelancers needing to track billable hours: It has an online timer that you can easily start and stop as you work on projects. Hours that you tagged as billable can be used to generate invoices to bill clients.
- Law firms looking for a time tracking solution with built-in legal features: The LawBillity app helps you to accurately track time as you handle your clients’ legal matters. It converts billable hours and expenses into invoices that are exportable in Legal Electronic Data Exchange Standard (LEDES) and Legal Solutions Suite (LSS) file formats. Plus, you can opt to get paid online or apply the clients’ payments to your invoices from trust accounts.
When eBillity’s Time Tracker Would Not Be a Good Fit
- Businesses looking for free project time tracking software: If you need basic tools to track time for projects, Clockify is a good option as it lets you capture and monitor time for unlimited projects and an unlimited number of users at no cost.
- Budget-conscious freelancers with only a handful of projects: For those that only require one user seat and have up to two active client projects, we recommend Harvest since you can track time, send invoices, and accept online payments for free.
- QuickBooks accounting users looking for a seamless time tracking integration: While the eBillity Time Tracker does connect with QuickBooks Online, it is not as seamless as QuickBooks’s integration with QuickBooks Time.
Looking for something different?
Read our guide to the best time and attendance software for small businesses to find a solution that’s right for your business.
Top Time Tracker by eBillity Alternatives
Restaurants and retail shops with one location wanting free time tracking and scheduling software
Seasonal businesses that keep employees on standby based on weekly labor needs
Businesses tracking billable and non-billable hours
Monthly fees from
$24.95 per location but has free plan
$2 per employee for its “Flexi Weekly” plan
$20 plus $3 per employee
Time Tracker by eBillity Pricing
eBillity offers a basic and a premium Time Tracker option. The basic plan comes with employee scheduling and time tracking functionalities, while the Premium package has additional invoicing, job costing, expense tracking, and online payment tools. If you need legal features, its LawBillity app supports LEDES and LSS invoice formats in addition to monitoring time spent on client matters, expenses incurred, and payments received.
Time Tracker Premium
$12.50 base fee + $7.50 per user
$22.50 base fee + $12.50 per user
$30 per user
Time Tracker features plus:
Time Tracker Premium features plus Legal Features:
*eBillity offers a 20% discount for annual subscriptions (billed as a lump sum).
Time Tracker by eBillity Features
Time Tracker by eBillity combines multiple features in one cloud-based solution. Employee management is simpler as you can track time from any device, manage time sheets, create schedules, monitor project expenses, bill clients, accept online payments, and generate reports without using separate programs.
Here are some of its essential features.
Mobile & Web Apps
In addition to tracking time from computers, its web apps let you sync time data and log hours from within several third-party solutions like Basecamp, Asana, Gmail, and Zapier. Downloading Time Tracker’s mobile apps from the App Store, Google Play, and the Amazon Appstore enables you to capture time from smartphones and tablets. It even has an offline mode that continues to track time in case you lose connection to the internet and then syncs the time data to your account once the connection has been restored.
To track employee time, Time Tracker lets you choose between two methods: timers and time cards. Timers are optimal for those who need to track billable hours for client invoicing, while time cards are ideal for employers who want to capture employee time for payroll.
Similar to a stopwatch, Time Tracker’s online timers have start, pause, and stop buttons that you click to capture every second spent working on projects and tasks. Time entries can be marked as billable or non-billable; billable hours can be used to create invoices.
You and your team can easily switch between projects, clients, and tasks and run as many timers as needed. And when you start a new timer, Time Tracker will pause the other automatically. It also sends alerts for overtime and when an employee break is coming to an end.
Employees can log actual hours worked and take breaks by clicking the clock-in/out and “Take a Break” buttons. It has the alerts and project, task, and client switching capabilities that its timer version offers, plus your employees can submit time sheet entries for manager or admin approval. Aside from automatically calculating overtime, Time Tracker lets you set up time rounding rules, add paid/unpaid break options, and create overtime and employee break alerts.
Time Clock Kiosk App
Ideal for those wanting to capture employee clock-ins/outs from a centralized device, this time clock kiosk app is compatible with iOS and Android devices. You can even set up as many kiosk locations as you need. It has all the features of Time Tracker’s time cards but with additional clock-in requirements—employees have to input a four-digit PIN to log their actual work hours. The system also takes a snapshot of the employees while clocking in, attaches it to their time entry, and notifies the manager when a buddy punch occurs.
GPS Tracking & Geofencing
Equipped with mobile GPS tracking capability, Time Tracker helps you verify and monitor your field employees’ location through GPS coordinates. Creating geofences and setting up a radius from the job location in which your teams can clock in can also ensure that your employees log hours only in designated work areas.
“On the Clock” Tracking
Time Tracker’s “On the Clock” feature combines internet protocol (IP) detection and GPS tracking to capture and map an employee’s location while clocked in. Locations are updated every 10 minutes, and you can choose to set GPS tracking as required so that employees won’t be able to log time if they disabled the location services on their mobile devices.
Create daily, weekly, or monthly schedules and easily share them with your team through the app and via email. Time Tracker’s employee scheduler also lets you create multiple shift templates and copy/paste previous schedules. You can even set up paid time off (PTO) codes, track accruals and balances, and approve or reject PTO requests.
Project Tracking & Job Costing
Time Tracker lets you plan project schedules, allocate costs of materials to a project, and set employee costs and client billing rates. It has real-time reports to help you monitor whether or not projects are within budget, view hours spent on each task, check labor cost distribution, and compare planned versus actual costs.
Creating accurate job estimates is also key to improving project profitability. With Time Tracker, you can use historical time data to come up with an estimate of the total work hours and manpower required to complete projects.
Client Invoicing & Payments
Generate invoices to bill clients using data from tracked hours and billable expenses. Time Tracker’s invoices are even customizable (add your company’s logo and branding elements), plus you can upload snapshots of receipts directly from your mobile device. Your customers can also view outstanding invoices, pay bills online, and check completed projects via Time Tracker’s client portal.
If you prefer online payments, the software connects with Stripe so you can accept client payments (via major debit and credit cards) instantly. It also automatically adds payment links to your invoices for easy online transactions.
Legal Time Tracking & Billing
LawBillity, formerly Time Tracker + Legal, lets you convert tracked hours and billable expenses into invoices in either LEDES or LSS file formats. Receive online payments instantly when you connect with LawPay, a legal billing and payment software, and/or set up automated clearing house (ACH) electronic payments. In addition to adding payment terms and late fees to invoices, you can select the payment method such as credit card, check, cash, and trust accounts.
LawBillity also has an invoice tracking feature that monitors paid and unpaid transactions. You can set it up to send branded email reminders to clients, saving you time from having to manually do it yourself. It syncs automatically with QuickBooks, so the email reminders stop once the client has sent the payment.
Third-party Software Integration
Time Tracker integrates with third-party accounting, payroll, legal, and expense management solutions. Here are its partner systems.
- Accounting software: QuickBooks, MYOB, Sage, and Xero
- Payroll systems: ADP and Gusto
- Legal solution: Clio
- Expense management tool: SAP Concur
Time Tracker by eBillity Ease of Use
- Easy to learn and use
- Guided account and system setup
- Customizable dashboard
- Webinars and FAQs
- Phone, email, and chat support
Time Tracker has a user-friendly interface with controls that are simple to learn. Its dashboard is highly customizable. You can choose the data most important to your business by clicking the “+” or “x” buttons to add and remove dashboard widgets (like projects, shortcuts, hours per user, amount billed per client, and the time card).
If you don’t have time to set up your account, eBillity has product specialists who will do it for you. They can help you navigate the features, integrate the system with other software, and even set up your time tracking apps. If you prefer to do things on your own, Time Tracker has a Setup Wizard widget that’s automatically added to the dashboard of new users. It contains the essential features that you need to set up—from adding users and creating break and time rounding rules to downloading its web and/or mobile apps.
eBillity also offers customer support through phone, email, or chat, as well as FAQ materials and live webinars. Those who are interested can even schedule a private demo or sign up for a 14-day free trial.
If you’re unsure whether eBillity’s time tracker is right for you, see other options on our top time tracking software.
What Users Think About eBillity’s Time Tracker
|Easy to use||Occasional software lags and mobile glitches|
|Has a wide range of online tools for tracking time, projects, and client billings||Some of the features are unintuitive; requires several clicks or has extra steps|
|Reasonably priced||The dashboard looks a bit dated|
Users who left Time Tracker reviews online said that it is easy to use and setting it up has been a breeze. Others like its flexible time tracking options that allow them to accurately capture billable hours from multiple devices. On the other hand, several users complained about its glitchy apps, software lag times, and syncing errors.
At the time of publication, Time Tracker reviews earned the following scores on popular user review sites:
- Capterra: 4.3 out of 5 based on more than 2,400 reviews
- G2: 4.2 out of 5 based on 330+ reviews
Time Tracker by eBillity offers a cloud-based time tracking solution with rich features and great benefits for remote teams and businesses. It tracks expenses, generates invoices, and supports online payments. Not only does it streamline the process of managing time, but it also offers multiple time trackers for logging hours on client projects or simply capturing employee clock-ins/outs for payroll processing.
If you’re looking for software that can track time with complete flexibility, the eBillity Time Tracker is a great choice. Sign up for a 14-day free trial today to evaluate whether or not it fits your business requirements.