Vonage Contact Center is an omnichannel solution that deeply integrates with popular customer relationship management (CRM) systems like Salesforce and Zendesk. Prebuilt plans are available, but its a la carte offerings enable businesses to customize their plan based on their needs. In our expert Vonage Contact Center review, we found it ideal for companies that…
Editorial Review
Whitebox Fulfillment Review: Fulfillment Services Discontinued
Whitebox was a unique third-party logistics (3PL) company that provided full-service marketplace management solutions to small and midsize businesses (SMBs). The company consisted of an order fulfillment operation and a separate marketing agency, which were usually used in tandem by Whitebox clients. Instead, consider one of our recommended fulfillment companies: Whitebox Alternatives The following…
Saltbox Review: 3PL Fulfillment & Workspace Rentals
Saltbox is a third-party logistics (3PL) order fulfillment company that provides purpose-built workspace rentals and flexible on-site services for small and midsize ecommerce businesses. It has fulfillment centers in nine major metropolitan areas throughout the US. In our evaluation of the best order fulfillment companies for small businesses, Saltbox came in second place with a…
Fresha Review: Best Free POS With Online Directory
Fresha is a free cloud-based appointment scheduling app and point-of-sale (POS) system explicitly made for beauty and wellness establishments. Its free online booking platform provides incredible value for small salons and beauty and wellness businesses. This simple but highly functional booking platform includes full retail sales capabilities, inventory tracking, analytics, and more. Fresha is free…
Odoo Review: Open Source Software for Small Businesses
Odoo is a free open source suite of business tools that includes point of sale (POS), inventory, accounting, customer relationship management (CRM), and ecommerce. Its POS app is bundled with its inventory and invoicing apps—making sales and stock tracking and accounting easy. In our review of the best open source POS software for small businesses,…
HomePay Review: Is It the Best Nanny Payroll Solution?
HomePay is an all-in-one nanny payroll and tax solution ideal for household employers wanting to fully outsource their nanny payroll duties. For more than 25 years, it has handled payroll processing and tax filing for nannies, senior caregivers, housekeepers, personal assistants, and other domestic workers. And to top it off, Care.com is its parent company,…
Payline Data Review: Is It Right for Your Business?
Payline Data is a merchant services provider with in-person, online, and mobile payment solutions for businesses. Features include a point-of-sale (POS) system, automated clearing house (ACH) payments, invoicing, and hundreds of integration options for ecommerce stores. It has an upfront, transparent pricing model that charges users a monthly subscription, without cancellation and early termination fees,…
Nextiva Contact Center Review: Features & Pricing
Nextiva Contact Center is a blended cloud contact center with notable features like workflow automation, screen pop, and customizable call routing options. The subscription cost is not publicly available, but the startup fee is estimated at $50 per user, monthly. In our Nextiva Contact Center review, we found it ideal for teams needing automation and…