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Live chat is a crucial customer service channel because it provides real-time, immediate assistance to customers, is easy to use, and is highly accessible. Customers simply go to a business’ website and click on the live chat button, start a conversation, and wait for an

Sales enablement helps improve sales processes, and ultimately increases revenue and productivity by equipping sales teams with the right tools, knowledge, and processes to sell more effectively. To do so, you must keep up with the latest data and insights related to this function, allowing