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A phone tree is a structured menu that guides callers to the right person or department through a series of numbered options. It’s a key feature in automated phone systems, allowing businesses to handle incoming calls efficiently based on the caller’s needs. In a 2024 Salesforce

Key takeaways: A collection letter is a written correspondence informing a client of a lapsed invoice date and reminding them to settle their debt. It is typically sent within 14 days after the missed due date. The process of how to write a collection letter

A good referral can turn a one-off conversation into a lengthy and productive relationship. In fact, referred customers spend 15% to 25% more on their first order than other customers, and they’re three times more likely to refer their friends and family. Here, we help you

Before you allow your employees to take any kind of leave, have them fill out a time off request form. Your paid time off (PTO) request, or vacation request form, should document the reason and duration of your employees’ time away from work, when the

In real estate marketing, emails are your best friend. Emails are still one of the most trusted ways to introduce yourself to new buyers, sellers, and brokers, follow up on leads, and even request reviews from satisfied clients. Below are 12 ready-to-use real estate email

A pay stub is a document that details an employee’s earnings, deductions, and net pay for a specific pay period. While it might seem like a simple document, it's a powerful tool for record-keeping, compliance, and maintaining transparency with your employees. For an easy way

An expense report template makes it easy for your workers to record the details of reimbursable business-related expenses and for you to track those expenses and ensure accurate reimbursement. To help you monitor your employees’ work-related spending effectively, I’ve created a free employee expense report

A human resources (HR) compliance calendar ensures that your HR department stays on top of important events, such as tax deadlines, Affordable Care Act (ACA) compliance, quarterly performance reviews, and healthcare deadlines. Our HR compliance calendar can be easily integrated into your Google Calendar or

I list all the key events for your retail business in 2025 and provide a free retail marketing calendar template. Learn how to use it for your business. If you run a retail business, you know how promotion and marketing are key to successful events and

An employment offer letter is a formal document from an employer outlining the terms and conditions of the proposed employment. It typically includes key details, like the job title, start date, salary, benefits, work location, employment status, and any special conditions or contingencies. While not

Employers must fill out IRS Form W-2 and supply them to employees, the IRS, and some state tax agencies no later than January 31st of the year following the previous tax year. Employees use it to report payroll taxes paid, and the IRS uses it

A pay period is the recurring period of time during which employees work and are paid. These are fixed and most often occur on a biweekly or semimonthly basis—but note that some state’s laws may require a certain frequency. Also, some industries follow a specific