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An employment contract is a written employment agreement documenting the shared rights and responsibilities between your company and an employee. A strong employment contract template should include terms of the agreement, the employee’s responsibilities, compensation and benefits, and an at-will statement. We’ve provided a general employment

A phone tree is a hierarchical diagram that guides incoming callers through a series of menu options, directing them to their desired agent or department. Businesses use it in automated phone systems to handle customer inquiries efficiently based on the caller’s selections. In this article,

A termination letter is a formal document that notifies an employee of a company's decision to terminate their employment and/or eliminate their position. It is also used as an official business record containing the details of the termination and generally includes the date and reason

A clocking in and out policy sets guidelines for accurately recording employee work hours, ensuring legal compliance, and properly monitoring employee performance and safety. Your clocking in and out policy template should identify eligible employees, explain timekeeping practices, indicate timesheet approvals, mention enforcement and disciplinary

Sales performance reviews assist sales managers in evaluating each sales representative’s performance against predetermined key metrics like sales quota attainment. Utilizing pre-made sales performance review templates can help you conduct equitable comparisons among team members and enable objective measurement of their performance. Employ more productive

A good referral can turn a one-off conversation into a lengthy and productive relationship. In fact, referred customers spend 15% to 25% more on their first order than other customers, and they’re three times more likely to refer their friends and family. Here, we help you

An employee write up form is a document that records an employee’s violation of a company policy, behavior issues, or failure to meet stated goals once these reach a point that requires disciplinary action. A write up template should be used company-wide and completed by

If you are applying for a loan through the Small Business Administration (SBA), a business plan will likely be a required component of your loan application. Your SBA business plan should provide an overview of your company’s goals and how it plans to achieve them. There

Conducting a physical inventory count is a tedious but essential business process. Since product tracking needs differ, inventory templates are rarely one-size-fits-all. While some products just need a basic quantity count, others will require variations in size, color, or both for accuracy. We tried dozens of

Customer service complaint management takes time and effort but can be managed more easily using templates. This helps customer service reps save time and effort and provide positive, accurate responses even behind bad news, like a no refund to a case. In this article, we

A behavioral interview is a conversation between a job candidate and an employer that focuses on past job-specific situations. Asking questions about previous behavior can help illuminate a candidate’s skills and predict how they might perform in your open role. This article provides free sample

A pay period is the recurring period of time during which employees work and are paid. Pay periods are fixed and most often occur on a biweekly or semimonthly basis (state laws may require a certain frequency). Some industries follow a specific pay period calendar