Rentec Direct is one of our best property management and rent payment software, earning a 4.48 out of 5 rating. Our evaluation was based on multiple criteria, including Rentec Direct pricing, its features, overall ease of use, customer reviews, and our expert analysis. Based on our assessment and online Rentec Direct reviews, we recommend it for its comprehensive and robust property management solutions—from tenant screening to reporting and analytics—helping landlords and property managers efficiently manage their properties and tenants.
- Rentec Pro: $41 per month (if billed annually)
- Rentec PM: $50 per month (if billed annually)
According to Rentec Direct reviews, users are satisfied with its features, ease of use, and customer support. One property owner commented that the software is intuitive, mobile-friendly, and has many features that benefit their business. Another user also remarked that he loved Rentec Direct because it enables team members to collaborate efficiently and allows multiple users to access and work on the same documents simultaneously.
- Capterra: 4.6 out of 5 from 183 Rentec Direct reviews
- Software Advice: 4.6 out of 5 from 183 Rentec Direct reviews
However, Rentec Direct doesn’t offer property message boards, unlike Buildium. Additionally, it doesn’t provide business performance insights and artificial intelligence (AI) leasing assistants. If you wish to have those features, then try AppFolio. This software includes everything you need to manage and develop your business, from real estate property listing to maintenance, whether you handle residential or commercial properties.
Based on our Rentec Direct review, it is an ideal property management software that caters to the diverse needs of landlords and property managers—offering a comprehensive solution that encompasses tenant screening, online rent collection, property accounting and reporting, and maintenance tracking. What we love about Rentec Direct is it enables landlords and property managers to access a centralized hub for efficient property management to save time and enhance their financial control.
They can also streamline their rent collection process while ensuring their tenants’ quality through comprehensive screening features. In addition, Rentec Direct lets landlords collect rent payments online and access valuable tenant screening reports.
However, Rentec doesn’t offer 24/7 customer support, and its applicant screening comes with an additional fee. If you want comprehensive customer support and applicant screening, check out DoorLoop. DoorLoop caters to various portfolio types—from commercial to residential properties. It lets landlords track rent payments, tenant communication, and maintenance requests all in one place.
Rentec Direct Alternatives
Its robust features and intuitive interface
Landlords and property managers wanting comprehensive reporting tools
Independent landlords seeking automatic reminders and flexible payment options
Mobile app users and streamlining property financials
Small businesses looking for an all-in-one property management software
Starting Monthly Pricing
$1.40 per unit
Free; paid plan starts at $7 per unit
$12 (if billed annually)
$49 per month for the first 2 months (billed yearly)
Rentec Direct pricing failed to earn a high score due to its expensive plans and lack of a free-forever plan. Its pricing starts at $41 per month (if billed annually) or $45 for monthly payments. Pricing varies depending on the plan and the number of units you subscribe to. Both setup fees and long-term contracts are not required with Rentec Direct.
Who Plan Is Best For
Landlords and property owners who self-manage their own properties
Property managers and agents who manage properties on behalf of owners and need trust accounting support
Monthly Pricing Range
$41 to $2,475
$50 to $2,700
Secure File Storage
Total Tenants, Properties & Managers (User Accounts)
Tenant Screening & Criminal History
Online Rent Payments
Online Rental Applications
Maintenance Tracking & Work orders
Synchronize Data With QuickBooks
Complete Accounting & Reporting
Mobile App & Inspections
Trust Account Management & Reporting
Pay Owners via ACH
Marketing & Maintenance Managers
Automated CAM Charges
- Basic Tenant Screening Package: $10 per applicant
- Enhanced Tenant Screening Package: $13 per applicant
- Premium Tenant Screening Package: $18 per applicant
- Outgoing ACH Payments: 50 cents per transaction
- Credit / Debit Card Transactions: 2.95%
- Electronic Cash Payments Setup Cost: $200
- Cash Payments (paid by tenant): $3.99
- Rental listing management
- Rental applications
- Applicant screening
- Generate leases
- Maintenance requests
- Tenant portal
Rentec Direct garnered a high rating for its intuitive Tenant Portal—providing tenants with an online portal for performing tenant-related tasks from their phone or computer. This tool enables property owners and landlords to manage rental properties and tenants more efficiently. Tenants may view lease documents, pay rent online, receive property notices, and buy renter’s insurance using the tenant portal.
Additionally, the Tenant Portal provides an easy way for tenants to submit online maintenance requests. Within the online portal, your renters can upload images and provide information on a maintenance issue. Thanks to these convenient reporting alternatives, your renter will be more likely to report a problem right away, allowing you to take care of it before it becomes a costly issue.
Rentec Direct received a perfect score for offering a wide range of robust advanced rental management features. It includes automatic listing syndication, automated payment collection, electronic leases, tenant screening, online rent collection, and accounting. These features help landlords and property managers automate tasks and increase operational efficiency.
Rentec Direct property management software overview (Source: Rentec Direct)
Click on each of the tabs below for in-depth information about Rentec Direct’s features:
- A custom web address
- Fully customizable pages
- Multiple mobile-compatible themes
- Google Analytics support
Rentec Direct provides a free responsive (desktop and mobile optimized) property management website fully integrated with your software to publish vacancies quickly and give tenants and owners easy access to their portals. With its effortless website editor, you can update or change content on the website with only a few clicks without needing or hiring an expert.
Professional property management website (Source: Rentec Direct)
The property management website also includes a custom web address, fully customizable pages for all your property listings, multiple mobile-compatible themes, and Google Analytics support. In addition, the website has built-in tools that allow you to accept online applications and application fees and capture leads.
Additionally, you may have your available listings immediately posted to some of the world’s most well-known rental listing websites, including Zillow, Trulia, and HotPads. With your listing instantly published to these prominent websites, foster greater visibility and increased renter prospects.
- Pay rent via checking account, credit card, or debit card
- Automatic rent payments or recurring payments
- No setup fees and long-term contracts
With Rentec Direct’s online rent payment collection, tenants can save time and money when their rent is due. Your tenants can safely pay rent online using a debit card, credit card, or checking account. With the ability to set up automated rent payments or recurring rent payments from a phone or computer, paying rent is an easy task for your tenants, and the funds are immediately in your account with no further effort on your end.
Additionally, there are no transaction costs for you or your tenants when your tenants pay their rent online using an ACH transfer from their checking or savings account. An online rent payment collection feature is included with your Rentec Direct account, with no setup fees or long-term contracts.
- General ledger accounting
- Trust account certified
- Robust reporting system
Rentec Direct offers landlords and property managers a simple, flexible, and advanced accounting system to help them save time and ensure they keep detailed records of every transaction they have. A general ledger accounting is provided, allowing you to review, edit, and print ledgers for every property, tenant, owner, and bank account used to manage your properties.
Aside from these, Rentec provides access to a comprehensive set of financial and tenant screening reports, which can be emailed, printed, or exported to PDF or Excel files. Your data can also be downloaded and imported into QuickBooks so that you can maintain an accurate and auditable record.
- Nationwide criminal search
- TransUnion credit report
- Nationwide eviction and prior address search
- Social Security number (SSN) verification
Rentec Direct provides landlords and property managers instant access to retrieve a tenant’s credit report, criminal history, and eviction history instantly without any interaction from the tenant. Tenant screening with Rentec Direct gives you the information you need to make an informed decision. In addition, you can automate the task by connecting your online rental applications directly to the tenant screening features to order background checks instantly.
Tenant screening overview (Source: Rentec Direct)
Landlords and property managers have complete control over requesting and reviewing reports directly from their accounts, so they won’t have to wait for an applicant to initiate the process. The premium tenant screening package includes valuable reports, like a nationwide criminal search, TransUnion credit report with FICO score, nationwide eviction search, prior address search, and SSN verification.
Rentec Direct obtained a perfect score for usability due to its intuitive interface on mobile and desktop devices. However, you might need technical knowledge to set up and manage an account. No need to worry because Rentec Direct offers knowledge base guidelines to aid you in using its solutions and in getting started. Along with these, it provides an automated system and third-party integrations so you can use the platform comfortably and confidently.
Rentec Direct received a perfect score for customer service as it is fairly easy to reach, providing support via phone (Monday to Friday, 6:00 a.m. to 5:00 p.m. Pacific Time). The company is also reachable through email. Aside from the knowledge base mentioned above, you have access to the FAQs (frequently asked questions) page and various rental blog articles for additional resources on its website.
How We Evaluated Rentec Direct
We evaluated Rentec Direct by looking into its general and advanced features, pros and cons, overall ease of use, and customer reviews. We also assessed Rentec Direct’s pricing, integrations, and user interface in order to determine if it’s worth investing in.
For more information on each of our criteria, click on the tabs below:
25% of Overall Score
Pricing is based on the cost of offered subscription plans. We also checked the availability of a free plan, scalable pricing options, and options to pay monthly or annually.
10% of Overall Score
We looked at overall features that are necessary for any property management software, such as applicant screening, generate leases, maintenance requests, and tenant portal.
30% of Overall Score
We checked the advanced features of the software to see the value a user can get by subscribing, like direct deposit, autopay, and free ACH.
10% of Overall Score
We evaluated the platform’s usability and the technical experience needed to use the system. This was analyzed regarding the expertise required to set up an account, the learning curve for using its features, and the ease of integrating with other third-party applications.
5% of Overall Score
We looked into the convenience and attainability of customer service for technical support, onboarding, and training.
10% of Overall Score
Based on customer feedback for each platform, with particular attention given to reviews of the product and popularity of the provider, to certify the course meets user satisfaction.
10% of Overall Score
Expertise in the field and firsthand experience with the providers allow us to evaluate the standout features, value for the money, and ease of use for each platform.
Rentec Direct is an excellent property management software that offers advanced features, including a professional website, a complete accounting system, online tenant payments, and online file management. It also has an easy-to-navigate interface and provides app integrations, helping expand the solution.