Restaurant noise is one of those important details that can be easily overlooked yet seriously impact the customer experience. Just last week, I was personally steered clear of a restaurant for dinner due to how loud it was for the friends of mine who dined there. That being said, restaurant sound dampening is something that…
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9 Ways to Reduce Customer Response Time
Customer response time (CRT) is a critical customer metric on the length of time your staff responds to a customer’s question, inquiry, or request. Answering a customer’s inquiry quickly and accurately builds trust and customer loyalty. Thus, customer service teams must use the right tools to help them provide accurate answers to customers’ questions. Features…
18 Profitable Clothing Business Ideas to Consider for 2024
You want to start a clothing business, but what does that mean? Clothing businesses take many forms—you can sell to consumers or to other businesses, you can offer high-fashion designs or cater to those looking for a bargain, and you don’t even have to design clothing yourself. There are many retail business ideas to help…
Top 17 Call Center Best Practices
The success of a call center hinges on different elements: positive customer experience, well-equipped service representatives, goal-driven metrics, and the right software solution. When you hit these crucial factors, you attract and retain your most important stakeholders: the clients and agents. To ensure you have these winning elements, adopt call center best practices such as…
How to Reduce Food Waste in Restaurants: 17 Tips From a Chef
Food waste directly impacts your restaurant’s finances—on average, a restaurant loses 4% to 10% of the food they purchase. Food waste mitigation not only helps your bottom line by lowering food and operating costs, but it also makes your business more sustainable. With millions of people in the US struggling with food insecurity, minimizing food…
Vegan Restaurant Menu Ideas From an Expert
Mastering vegan cooking is a badge of cooking mastery (not a leash on a chef’s creativity). The best chefs are able to transform any ingredient into an incredible meal, and a solid vegan chef is one that shows technical ability with the ingredients to create vegan restaurant menu items. As vegan diners expect more from…
Interview Tips for Hiring Managers: Do’s and Don’ts at Each Stage
Hiring managers must balance assessing candidates and creating a positive interview experience. Explore our tips to streamline interviews through effective questioning, avoiding common pitfalls, and preparation. With these insights, managers can refine their approach to uncover candidates’ potential, ensuring the right match for their team. Preparing Before the Interview Thorough preparation is essential before sitting…
12 Recession-proof Business Ideas That Stay Profitable
Starting a new business during economic uncertainty might seem daunting, but some businesses can thrive even in tough times. Understanding which business ideas will be resilient during downturns can provide a solid foundation for entrepreneurs looking to navigate the challenges of a recession. These recession-proof business ideas not only can withstand economic hardships but also…