Gym management software is a centralized system for booking fitness sessions, tracking members, and automating billing activity. Similar to a traditional customer relationship management (CRM) system, gym software will also let you monitor leads and market your brand to prospective members. Based on affordable and easy-to-use niche features designed for fitness centers, we’ve identified the top gym management software:
- Most complete gym management system: TeamUp
- Great for workout planning and coaching: ZenPlanner
- Best for staff management: WellnessLiving
- Excellent for generating revenue: Exercise.com
- Solid pick for managing bookings: ABC Glofox
- Best free software for gyms: PushPress
Best Gym Management Software Compared
Provider | Free Plan? | Our CRM Rating Out of 5 | |
---|---|---|---|
$99 | ✕ | 4.94 | |
$99 | ✕ | 4.44 | |
$89 | ✕ | 4.43 | |
Contact for pricing | ✕ | 4.36 | |
Contact for pricing | ✕ | 4.18 | |
$159 | ✓ | 4.13 | |
TeamUp: Best Complete Business Management System for Gyms
Pros
- One plan based on the number of customers; all features included regardless
- Includes marketing, member management, operations, and risk management features in one platform
- Solid usability ratings; users find the product easy to learn and operate
Cons
- Expensive product that starts at $99 per month
- Most communication tools, like texting and emailing members, require a third-party integration
- No built-in automation tools; creating workflows requires Zapier
- You want complete business management features: TeamUp is a fully equipped, industry-specific CRM and fitness center software. Gym owners can do everything from one interface, including storing member data, delivering text and email communications, and facilitating session bookings. There’s also member billing with payment processing, financial reporting, health status tracking, waiver document management, and events management for fitness classes.
- You need a scalable plan that adapts to growth needs: TeamUp uses a unique pricing system where you only pay for the number of active members you have. Rather than tiered-based pricing that alters features based on the plan, users get access to every module included and only scale up as their membership grows.
- You want a lower-priced option: Regardless of how many members you have, TeamUp is a relatively expensive fitness software that starts at a minimum of $99 per month. Additionally, many features, like email outreach, text communications, and payment processing, require third-party integrations, which add to the costs.
- Alternative: PushPress is a great option for those on a tight budget that offers a free-forever plan for up to two users.
- You prefer built-in automation features: While you can use TeamUp to automate workflows, such as email communications, data updates, task assignments, or record creation, you can’t do so with a built-in automation design tool. Users must connect via Zapier to create workflows.
- Alternative: Exercise.com is the best alternative with a fully built-in automation builder for campaigns, communications, and data management.
TeamUp Monthly Pricing Plans*
TeamUp Standard Plan
Cost:
- $99 (0-100 active customers)
- $159 (101-200 active customers)
- $189 (201-300 active customers)
- $219 (301-400 active customers)
- $249 (401-500 active customers)
- $279 (501-600 active customers)
- $309 (600-plus active customers)
Key Features:
- Appointment and session booking systems
- Online payment processing via third-party integrations like Stripe, PayPal, and GoCardless
- Classes and event management with sign-up tracking
- Mobile booking features
- Website widget for live chatting with visitors
- Zapier integration to create automated workflows
- Financial reporting
- Member communications via text or email through tools like Mailchimp and ActiveCampaign
- Customer management with contact storage, activity tracking, health status monitoring, and record linking to show parent-child relationships
- Documents storage with waiver and form management
- Feedback deployment to easily get Google and Facebook reviews
*Pricing shown is monthly billing based on the number of active customers. TeamUp offers a 14-day free trial of plans. While we update pricing information regularly, we encourage our readers to check current pricing here.
Our Expert Opinion
TeamUp is the best solution for scaling fitness studios that want an all-in-one business management CRM. Between member engagement tools, payment processing capabilities, session booking, and member data storage, this platform lets you do it all. The centralized interface also makes it easy to view information and complete tasks related to any function of a gym business.
ZenPlanner: Best for Fitness Coaching
Pros
- Robust features for member management and helping customers reach fitness goals
- Excellent reporting features for monitoring members, workout tracking, and business performance like revenue and leads
- Comes with a complete arsenal of marketing features like blog hosting, social planning, email campaigns, and online lead gen tools
Cons
- Marketing tools for building an online presence isn’t available until the Engage plan
- The CRM system for sales and marketing automation requires Ultimate plan
- No free plan and an expensive product overall; starts at $99 per month
- You want robust workout training features: ZenPlanner sticks out as a solid fitness studio software in terms of helping members reach fitness goals. For example, the Studio plan, which starts at $99 per month, comes with workout tracking for members and the ability to assign skills and belts based on performance. There are also dedicated coaching tools to set custom workout regimens and milestones for each member.
- You need a wide range of marketing modules: In addition to fitness management tools, ZenPlanner comes with excellent marketing features often found in traditional CRM systems. This includes social content planning, email and text campaign management, and blog hosting to provide health and fitness articles. ZenPlanner also has member survey features and reputation management, where you can obtain and publish online reviews.
- You need more affordable CRM features: ZenPlanner, unfortunately, is a relatively expensive CRM option—starting at $99 per month for just the member and fitness management features.
- Alternative: PushPress comes with basic CRM tools like unlimited leads tracking and member data management for free.
- You want a more cost-scalable solution: Another downside in terms of pricing is the scalability of ZenPlanner. Plans quickly go up from $99 to $198, then $298 per month. This isn’t just an expensive spike but an unideal one in terms of features included. Users must get on the higher plans to access sales and marketing features that generate membership via campaign, pipeline, and outreach management.
- Alternative: WellnessLiving is a more cost-friendly option that starts at $89 per month for email communications, member data management, and activity tracking. Users can then upgrade for $129 or $159 per month, less than ZenPlanner, for mass marketing and outreach features.
ZenPlanner Monthly Pricing Plans*
*Pricing shown is monthly billing based on the number of active customers and modular features. ZenPlanner offers a 15-day free trial of plans. While we update pricing information regularly, we encourage our readers to check current pricing here.
Our Expert Opinion
ZenPlanner is the ultimate CRM for fitness trainers. In addition to CRM and member management features, it is fully equipped with advanced coaching, regimen assignment, and workout tracking tools to keep members on pace toward their fitness goals. As a result of progress, trainers can assign skill points to member records and administer belts for solid performance.
WellnessLiving: Best for Managing Gym Staff
Pros
- Complete business management tool; users can manage staff, marketing, members, and gym operations in one system
- Includes unique gym membership software tools like loyalty and staff management
- Comes with specific features for multi-location studios
Cons
- Expensive product; starts at $89 per month
- Most mass marketing tools require the Basic or Business plans
- Advance booking tools like waitlisting, asset booking, and events management requires Business plan for $159 per month
- You want a complete staff management system: Having fitness club software with staff management features lets you handle employee scheduling, store employee data, and assign tasks to staff members in one system. WellnessLiving offers these capabilities for gyms to oversee the human resources component of a business. There’s even hours tracking with payroll management all in the CRM.
- You utilize customer loyalty programs: One of the unique capabilities of WellnessLiving is the loyalty program management tools to keep members engaged and boost customer retention. Users can track member check-ins, class attendance, and workout completion and attach a point system for progress. From there, you can deliver gift cards, product discounts, and other rewards to your loyal customers.
- You want more affordable mass marketing tools: While WellnessLiving comes with mass marketing features like email and text campaigns, direct mailing tools, and reputation management, these all require the Business plan, which starts at $159 per month.
- Alternative: If you have less than 100 members, TeamUp is a great alternative that’s only $99 per month for mass marketing and communications features.
- You need a low-cost solution to manage events: Events management with waiting list monitoring and member online sign-ups make it easy to plan out fitness classes and boost enrollment. While WellnessLiving does offer these features, users must be on the Business plan.
- Alternative: PushPress has free events management for up to one event or class, while TeamUp is a solid option with unlimited events for $99 per month for gyms with up to 100 active members.
WellnessLiving Monthly Pricing Plans*
*Pricing shown is monthly billing based on the modular features. WellnessLiving offers a 30-day free trial of plans. While we update pricing information regularly, we encourage our readers to check current pricing here.
Our Expert Opinion
WellnessLiving is another solid business management tool for gyms to run day-to-day operations and scale. We primarily like its robust staff management capabilities that let studio owners handle one of the more stressful aspects of a business—human resource (HR) management. The system offers a centralized solution to schedule employee shifts, store staff information, assign trainer tasks, and process payroll.
Exercise.com: Best for Boosting Revenue Numbers
Pros
- Solid gym management software for revenue; comes with excellent marketing and lead management tools
- Modern interface design; super-easy to navigate the many modules
- Comes with great features for managing a physical fitness studio and ecommerce business
Cons
- Lacks transparent pricing
- No loyalty management features
- Users cannot engage web visitors via live chat through the platform
- You need solid tools for revenue generation: Exercise.com is the best software for gym management if your main priority is boosting revenue. It has a complete CRM system for tracking leads, monitoring the sales funnel, and storing contact data to easily deploy mass email marketing campaigns. Users can also create landing pages, manage a video library for leads, and convert revenue to cash via invoicing, payment processing, and point-of-sale (POS) features.
- You want a modern interface for solid usability: While most of the gym scheduling software and CRMs on this list performed well in the ease of use category, Exercise.com stood out for its intuitive interface design. With minimal navigation buttons, a clean layout, and modern-looking components, users feel like they’re using a product from the future. Navigation comes easy while flipping through the various modules and tools.
- You need more pricing clarity: Exercise.com requires users to get customized pricing depending on feature needs and users. That said, there’s no way of knowing what your budget will need to be to subscribe to this CRM.
- Alternative: TeamUp is a great alternative that offers transparent pricing based on the number of active members you have. PushPress is also solid for offering a free-forever plan, while WellnessLiving has some of the most cost-friendly member management tools starting at just $89 per month.
- You want to administer a loyalty program from your CRM: While there are great features for bringing in new customers, there aren’t any customer loyalty features to help retain membership via rewards programs.
- Alternative: WellnessLiving has an entire module dedicated to customizing, deploying, and tracking loyal programs.
Exercise.com Monthly Pricing Plans*
Exercise.com requires you to get quotes from the provider based on the features needed and the size of your business. Some of the main features to choose from include:
- Member management with check-ins, appointment booking, and activity tracking
- Documents storage with e-signable waivers and contracts
- Employee management with commission splitting into sessions, task assignment, and staff check-in tools
- Sales and membership reporting
- Built-in workflow automation
- Workout plan designer for members with performance tracking, progress reports, and leaderboards
- Email and text messaging with mass deployments and campaign automation
- Sales funnel tracking
- CRM system with lead management
- Landing page design tools and online content management such as an on-demand fitness video library
- Member invoicing with payment processing and point-of-sale (POS) capabilities
*Pricing is fully custom based on feature needs. While we update pricing information regularly, we encourage our readers to check current pricing here.
Our Expert Opinion
Exercise.com has the most modern-looking interface of any product on this list, which helps with the navigability and software ease of use. It’s especially beneficial for new member generation and revenue production. Between the range of funnel reporting, marketing campaign, lead tracking, and content management features, fitness studios can easily fill their pipeline with solid prospects and grow their membership base.
ABC Glofox: Best Fitness Booking Software
Pros
- Great tools for retaining members including automated renewal communications
- All-in-one operations, marketing, and member management system
- Robust tools for creating a branded mobile app where members can self-service, book appointments, and purchase products
Cons
- No transparent pricing
- Coaching and managing member workouts requires third-party integration
- Relatively limited features for staff management
- You need an advanced appointment booking system: With gym scheduling so vital to a fitness management software, users can get tons of value from ABC Glofox. Studios can run Facebook or Instagram ads with appointment booking from the submission links. You can also get bookings online and create a self-service app that allows members to sign up for their classes or coaching sessions.
- You want to automate renewal management activity: Since most fitness studios are subscription-based, it’s convenient to have automated renewal management features in your CRM. ABC Glofox lets you auto-notify members through the app or via email and text when their renewal date is coming up. It can even auto-deploy payable invoices and process payments through the system for retained memberships.
- You prefer built-in coaching features: ABC Glofox does include coaching features to help members achieve their fitness goals. Unfortunately, this capability requires a third-party integration with Trainerize for an additional cost.
- Alternative: ZenPlanner is the best coaching software for gyms and studios. The system includes health and fitness planning, session scheduling, and the ability to track workouts to assign skills or performance belts to members.
- You want broader capabilities for gym staff management: One key limitation for ABC Glofox is the staff management features. Users are mostly limited to just getting reports on trainer and coaching performance.
- Alternative: WellnessLiving is our favorite gym software for overseeing staff. It includes shift scheduling tools, employee task assignments, payroll processing, and employee data management, all in the CRM.
ABC Glofox Monthly Pricing Plans*
ABC Glofox requires you to get quotes from the provider based on the features needed and the size and type of business you run. Some of the main features to choose from include:
- Glofox Amplify, which lets you retain members and nurture leads via automated email and text communications
- Marketing software for capturing website leads, running ads on Facebook or Instagram, and booking memberships or classes
- Sales tools like lead management, pipeline tracking, and list segmentation of contacts for targeted outreach
- Operations management features like appointment scheduling, membership monitoring, payment processing, and business reporting features
- Custom-branded member mobile app for them to book appointments or classes, check-in, make purchases, and communicate with your studio
- Automated emails and notifications for renewing membership plus retention activity reporting
- Integration with Trainerize for digital coaching and custom workout and nutrition guides to help members hit their goals
*Pricing is fully custom based on feature needs. While we update pricing information regularly, we encourage our readers to check current pricing here.
Our Expert Opinion
ABC Glofox enables gyms to streamline their class scheduling and event planning activities. The system lets you create bookable sessions from various channels, including your website, member mobile app, and online ads published on Facebook and Instagram. Users can also get robust reports on scheduled appointments, class attendance, and revenue from a single event.
PushPress: Best Fitness Management Software That’s Free
Pros
- Free-forever plan available
- Unique tools for managing staff payroll from the platform
- Great product management features for selling online and in a physical store
Cons
- Third-party integrations not included until paid plans
- Communications and marketing features require third-party integrations
- Businesses can’t handle unlimited events or pre-order campaigns until the Max plan
- You want a free gym CRM software: PushPress is the only gym management software on this list that offers a freemium plan. For $0 per month, up to two users get access to lead storage, a gym check-in system, workout tracking, and events management. There’s also a point-of-sale (POS) system for in-person transactions and member management for up to 100 members.
- You sell merchandise for your studio: Many fitness studios make additional sales through products at their gym, such as energy drinks and food, shirts, and small workout equipment. PushPress lets you monitor inventory for products and handle transactions and payment processing through a POS system. There are also tools for pre-order management for when members want to be on a list for incoming merchandise.
- You prefer built-in communications features: While PushPress lets you engage members and leads through email, users must subscribe to third-party tools like Mailchimp.
- Alternative: Exercise.com has the best overall features for revenue generation, including built-in text and email campaigns, funnel tracking, and drip marketing for automated deployment.
- You need more affordable events management tools: While the Free plan comes with events management, users can only plan and execute one event, class, or session. Unlimited events require the Max plan for $229 per month.
- Alternative: TeamUp lets you handle as many events as needed, starting at just $99 per month for up to 100 members.
PushPress Monthly Pricing Plans*
*Pricing shown is monthly billing based on the modular features. PushPress offers a 30-day free trial of paid plans. While we update pricing information regularly, we encourage our readers to check current pricing here.
Our Expert Opinion
With industry-specific products typically more expensive, it’s nice to see a no-cost option for managing a gym. The PushPress free-forever plan is a great solution for processing transactions, storing member data, and communicating with members for $0 per month. There are also fitness studio essentials like member check-in monitoring, attendance tracking, class booking, and leads management included for free.
How We Evaluated the Best Fitness Management Software
To determine the best fitness studio software, we evaluated the vital features necessary to track and manage gym members. Automated billing, attendance tracking, and appointment booking, for example, are all essential to streamlining customer management activities. We also looked at the plan affordability and user experience of each product stemming from an easy-to-use interface and solid customer support.
The tabs below offer insight into our evaluation process of the best gym software:
25% of Overall Score
We first looked at features relevant to any business or CRM software, regardless of industry use case. This considered capabilities like mass data import, a mobile app, and solid reporting and analytics tools to evaluate business performance. We also wanted to see each product offer a wide range of third-party integrations for added functionality and to keep data synchronized between systems.
25% of Overall Score
We evaluated niche features specifically for gyms and fitness studios to oversee members. Attendance tracking, for example, lets you automatically monitor when a member signs in to help with gym loyalty or reward programs. We also wanted to see appointment booking tools with trainers, automated billing features, and payment processing. Finally, we looked at overall member management tools like contact storage, activity tracking, and communication features.
20% of Overall Score
In addition to firsthand experience with these gym management systems, we looked at what actual users say online for deeper insight. This helped us see how subscribers felt about the features and whether they were worth the cost. It also lets us substantiate how we felt about each product in terms of usability and intuitiveness.
15% of Overall Score
Affordability is critical when selecting a software product. We looked at this criterion in terms of cost-friendly and scalable paid plans. Additionally, extra points were given if the gym software provided a free-forever option separate from a free trial. Finally, we wanted to see flexible billing options where users could save by subscribing annually.
15% of Overall Score
Help and support prevent poor user experiences while using these gym management tools. We first looked at this in terms of channel availability and whether they offer phone, live chat, email, and self-service options, like a knowledge base, to get assistance. We also considered the hours of service operations and whether you could get 24/7 or extended business hour support.
Frequently Asked Questions (FAQs)
What is gym management software?
Gym management software is a system that combines a customer relationship manager (CRM) with a training tool. It’ll offer features for generating and managing members like campaign deployment, email communications, lead tracking, and appointment scheduling, as well as operations tools like staff management, renewal monitoring, and billing with payment processing. There will even be specialty fitness coaching and workout tracking tools to help members hit their fitness goals.
What software do fitness centers use?
To manage membership and business operations, fitness centers often use fitness studio software or CRM systems meant for gyms. These products provide a centralized solution for managing sales, memberships, finances, and marketing campaigns in one system. It’ll also support the day-to-day with features for staff scheduling, workout tracking, attendance monitoring, and inventory management for those selling products onsite.
How do I keep track of my gym membership?
Fitness studios, gyms, and health clubs can adopt a gym management system to track memberships. These products have tools for monitoring membership renewal dates, automating upcoming renewal reminders via email or text, and getting signatures on waivers and forms for retained members. Similarly, these software products will also handle billing and payment processing for the member subscription.
Bottom Line
Gym management software combines the sales and marketing features of a CRM with operational tools for managing members and helping them achieve their fitness goals. While we ranked TeamUp as the best overall fitness software thanks to its all-in-one business management capabilities, other products could be better suited based on your needs. ZenPlanner, for instance, has excellent coaching tools, while PushPress is the only product with a free-forever plan.