HubSpot Service Hub is customer service software that provides essential customer communication touchpoints, including live chat, shared inboxes, and in-app telephony. HubSpot Service Hub reviews show that users love the ticketing workflows and routing, and found it easy to set up a knowledge base for customer support. It’s best for teams that need an easy-to-use,…
Editorial Review
Salesforce Service Cloud Review: Is It Right for Your Business?
Salesforce Service Cloud is full-service customer service software that helps improve the efficiency and productivity of support teams by automating service processes and streamlining workflows. It is also equipped with artificial intelligence (AI) tools that provide contextual recommendations for both agents and customers. It is recommended for midsize teams wanting a scalable support platform and…
Microsoft Dynamics 365 Review: Is It Right for Your Business?
Microsoft Dynamics 365 is a suite of modular apps designed to streamline business processes through smart automation as you scale. Microsoft Dynamics 365 reviews show that while pricey, especially for startups, it’s excellent software for automating workflows, managing processes, and omnichannel customer communication. It’s best for midsize to large businesses needing a centralized, highly customizable…
Jibble Review: Features, Pricing and Pros & Cons
Jibble is a cloud-based time management solution that allows users to capture employees’ clock-ins/outs and work activities for attendance tracking, payroll, and compliance. Its features include geolocation, facial recognition, automated time sheets, overtime calculations, and mobile and desktop apps. Jibble has a free plan, while its paid plans start at $2.50 per active user when…