Choosing a business bank for your small business starts with determining what you need from your business bank. There are hundreds of business bank account providers that offer a wide range of banking products and services. Banking providers range from online-only financial technology (fintech) companies to traditional, brick-and-mortar banks. Some offer one or two highly…
How To
How to Record Online Meetings & Share Them With Colleagues
Recording online meetings captures essential project and task details. It keeps team members updated even if they miss the meeting and serves as official documentation of business transactions. The steps on how to record an online meeting and share it with colleagues are simple: first, use a conferencing platform allowing recording and look for the…
Voice Search Optimization: Is Your Website Voice Search-friendly?
The consumer landscape changes quickly by the day, and one of the biggest recent developments is the growing demand for voice search. You might have even tried it out yourself, for instance, if you’ve ever asked Siri or Alexa to Google a query for you. Naturally, this means that your business will also have to…
How to Create a Customer Service Program + Template
Creating a formal customer service program starts by identifying your customer’s needs and your company’s weaknesses. This then allows you to plan a strategy to address both while devising a system for evaluating results. In this article, we discuss the steps to develop a more in-depth customer service program. Moreover, we’ve created a free template…
11 UGC Marketing Ideas for Small Businesses
Many times I’ve tried to withhold myself from hitting the “checkout” button while shopping online, only to be convinced to do so anyway because of a glowing review from a previous customer. As a marketer, I think it’s brilliant. At the very edge of a purchase decision, it was real, authentic insight from a fellow…
What Is Call Routing & How It Benefits Small Business
Call routing is a call management feature that directs inbound calls to the right service representatives based on preconfigured rules. It boosts team productivity, spreading the workload among agents. This feature reduces operational costs, as businesses don’t need to rely on receptionists manually distributing incoming calls. Although call routing offers many benefits, companies must follow…
7 Ways to Solve Cash Flow Problems
If you run your own company and are looking for ways on how to solve cash flow problems, this guide contains recommendations for how to identify and fix these issues. Some solutions include negotiating terms with vendors, reducing unnecessary expenses, and getting additional funding from loans and other sources. Bluevine, for instance, is a lender…
How to Choose a Business to Start: A 5-Step Guide
Choosing a business to start can be both an exhilarating and frustrating experience—there are many options to choose from and paths to explore. To settle on an idea, examine your skills, experiences, and firsthand knowledge. Also, look at what businesses are trending. Before choosing, get a cost estimate required to start the business and ensure…