7 Best Jewelry Inventory Software for 2023

Zoho Inventory delivers a well-rounded platform to tackle small jewelry business inventory management at an affordable price. While it’s not the most specialized software on our list, Zoho comes with all the basic tools you need to track findings and finished products across multiple warehouses and ecommerce channels. And with its online store builder, ecommerce integrations, and other features, it ranks as our best option for online jewelry stores.

The software gives you options for recording granular item details (plus photos) as well as the ability to create and manage work orders. It also has basic manufacturing functions—enabling you to create a bill of materials, tally production costs, and generate custom prices for finished goods. Beyond inventory features, Zoho delivers purchase ordering, reporting, vendor management, and CRM tools to help your business run smoothly.

Zoho earned a total score of 4.45 out of 5 in our evaluation, performing well in each category. But it was docked in expert score for lacking the standout jewelry-specific features that wJewel and Valigara offer—such as default fields for specs like metal type and carat total weight (CTW), as well as the ability to pull gemstone reports from the GIA (Gemological Institute of America).

When adding an item in Zoho you can record a variety of specs in the system’s default fields and add your own dynamic custom fields. (Source: Zoho)

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User account permissions can be easily customized to limit actions within contacts, inventory, sales, purchases, settings, and reports. (Source: Zoho)

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wJewel is a retail POS (point-of-sale) jewelry store management software built to manage all aspects of your jewelry business—including your inventory. Unlike similar software (such as Lightspeed), every feature in wJewel is purpose-built for jewelry stores, which enables a variety of industry-specific functions that most competing platforms either can’t do or require workarounds to perform.

The software includes a sophisticated inventory management suite that updates inventory in real time across multiple sales channels and locations, including off-site locations held by contractors for secure tracking. It can even be set to automatically adjust selling prices based on real-time changes in the Rapaport Price List. wJewel’s unlimited user accounts come with granular, customizable permissions and action histories, making the system useful for managing large teams.

wJewel scored 4.22 out of 5 in our evaluation, earning points for its impressive features and jewelry specific tools. We deducted points for the software’s outdated user interface; we found that it’s simple enough to navigate, but the old-school platform is far less sleek than competitors like Lightspeed. Users report that the system also struggles with online integrations, making it a better choice for brick-and-mortar retailers than omnichannel sellers. There is also no free plan, like you find with Zoho.

Inventory detail in wJewel is highly granular, with a wide array of jewelry-specific default fields, unlimited custom attributes, and unlimited photos. Cost details can also be inputted here to itemize duties, labor, stones, and more. (Source: wJewel)

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The inventory tool can import stone specs, reports, and certificates from the GIA as well as other laboratories. (Source: wJewel)

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wJewel comes with a robust repair function for creating, pricing, tracking, and managing work orders. (Source: wJewel)

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Lightspeed Retail is another full-featured point-of-sale (POS) system but, unlike wJewel, it was built to serve a wide variety of industries. But what it lacks in jewelry-specific functionality, it makes up for in robust connectivity and multichannel management capabilities—making it our top recommendation for juggling both in-store and online jewelry sales.

The software packs powerful inventory management features (among an array of other tools) into its cloud-based system, which is accessible from any computer, mobile device, or Lightspeed’s proprietary hardware. It connects with your online channels to sync inventory in real time, manage orders, run advanced reports, and facilitate hybrid fulfillment techniques like click and collect.

In our evaluation Lightspeed was awarded for its powerful inventory features and well-rounded store management capabilities, earning a final score of 4.07 out of 5. It also scored points for its overall popularity and granular inventory detail. However, the software was docked for its high price point for ecommerce functionality, unintuitive user interface, and lack of jewelry-specific features.

Lightspeed’s main inventory page displays tools for managing products, purchase orders, shipping, and more. (Source: Lightspeed)

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Lightspeed has options for granular inventory detail, including custom fields and channel-specific pricing. (Source: Lightspeed)

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The software’s built-in purchasing tool lets you quickly create purchase orders with customizable presets. (Source: Lightspeed)

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Orderry delivers a strong platform purpose-built for managing job orders, complete with specialized inventory management tools. It enables users to create an unlimited number of bin locations with its built-in barcode generator, helping you keep findings, stones, and watch parts well-organized and easily accessible. From there, you can perform or automate bin-specific stocktakes as needed to monitor availability. It also has dedicated functions for tracking tools, consumables, and customer merchandise.

Beyond its inventory tools, Orderry’s powerful work order management features make it easy to create, price, and process jobs—and communicate with customers about their progress. It pulls work orders from multiple channels into one centralized database, which syncs with your inventory in real time for full control and visibility. Jobs can be scheduled and assigned to individual employees, who can access the platform at their bench from the Orderry app on any mobile device.

We gave Orderry a final score of 3.93 out of 5 in our evaluation. It offers robust functions tailor-made for repair shops at some of the lowest prices of any provider on our list—which earned it major points in our expert score for value. However, the software was docked for its lack of connectivity with POS software and ecommerce platforms, as well as its low number of user reviews.

When creating a work order in Orderry, selecting the Order Type pulls up a specific, customizable order form as well as the option to attach files or photos, customer info, payments, scheduling, and more. (Source: Orderry)

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The system allows you to organize inventory by stock (items and parts that your business owns) and assets (customer merchandise you’ve taken custody of).
(Source: Orderry)

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When creating an asset, you can attach a customer profile, images, detailed specs, and condition reports. Orderry saves each asset’s work order history.
(Source: Orderry)

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Katana is a manufacturing ERP (enterprise resource planning) solution loaded with tools to help jewelry makers manage their inventory and production for maximum efficiency and volume. It’s designed to give you visibility and control over all aspects of your operation—from purchasing raw materials to fulfilling customer orders.

While the majority of software options on this list have basic features to support manufacturing, Katana comes with sophisticated tools for tracking raw materials, components, products, tools, orders, and labor—as well as managing production with precise planning and costing. It can even create contract manufacturing workflows to give you high-level visibility on outsourced production. That being said, it doesn’t come with features to create and manage work orders for functions like jewelry repair.

Katana scored 3.88 out of 5 in our evaluation, earning points for its powerful, specialized functions and solid ease of use. But the software comes at a high price point and includes overkill features that many small jewelry businesses don’t need, which ultimately brought down its score. Overall, these attributes make it best for mid- to high-volume manufacturers, while we recommend Craftybase for small-scale makers.

Katana’s visual production planner displays all queued production orders along with material availability, production time, deadlines, and production status.
(Source: Katana)

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The software’s stock overview page categorizes inventory into products and materials. From here, you can see each item’s stock level, committed quantity, expected quantity, and more. (Source: Katana)

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Valigara is a specialized product information management (PIM) software tailor-made for selling jewelry on online marketplaces. The software features a simple, intuitive user interface for inventory management with tools for tracking materials, products, and variations in real time. It records granular product info with dynamic custom fields and connectivity to GIA and RapNet for pulling reports.

But Valigara sets itself apart from the competition through its marketing and listing optimization tools—which include automations for posting, revising, and renewing listings as well as robust ecommerce SEO features. Valigara’s Data Enhancement tools use your product info to automatically generate listing content that’s optimized for each marketplace’s specific search algorithm, leading to greater visibility and more sales.

The software comes at a much higher price point than the other options on our list, which significantly brought down its score in our evaluation. But its fine-tuned, jewelry-specific features and overall ease of use helped bolster its final score, ultimately earning 3.5 out of 5.

Valigara centralizes your sales channels on one intuitive dashboard with quick-access actions. (Source: Valigara)

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Product pages contain default fields that are specific to jewelry and gemstones, as well as dynamic custom fields. (Source: Valigara)

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Valigara’s inventory system allows you to categorize gemstones and models (or designs) separately. This feature enables you to create virtual catalog variations using information and reports from the gemstones you have in stock, which are automatically generated as new SKUs. (Source: Valigara)

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Craftybase is an enterprise resource planning (ERP) solution designed to track manufacturing and inventory for small in-house manufacturing teams—making it an excellent tool for small-scale, handmade jewelry businesses.

The software seamlessly integrates with your online storefronts to track inventory and orders in real time. A suite of basic manufacturing features enables you to organize items by materials, components, and finished products, as well as create “recipes” for your assemblies. It uses your materials and labor costs to offer straightforward pricing guidance and tallies your COGS (cost of goods sold) with GAAP-compliant calculations throughout the year.

Craftybase lacks many of the functions that growing businesses may need (like POS connectivity, accounting integrations, and purchase ordering)—which cost it points in the ease of use section of our evaluation. Plus, even its highest-tier plan can only accommodate small teams. But the software delivers comprehensive inventory features on a user-friendly platform at highly affordable prices, helping it achieve a final score of 3.49 out of 5.

Craftybase can generate advanced inventory, expense, and sales reports.
(Source: Craftybase)

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When adding or editing a product, Craftybase can record basic info like price, costs, category and description—but it doesn’t enable granular product detail or have fields for jewelry specs. (Source: Craftybase)

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