Artificial intelligence (AI) is used in numerous ways by many different professionals. While next-gen AI systems are, for the most part, still in their infancy stages, they are increasingly making their way into many different industries, fields, and professions—including customer relationship management (CRM). Here, we explore the different uses of AI in CRM, the key…
Ultimate Guide
Mentorship Programs in the Workplace: A Small Business Guide
Mentorship programs in the workplace are strategic frameworks designed to facilitate knowledge sharing, skill development, and professional growth among employees. These programs pair less experienced staff, often referred to as mentees, with more seasoned professionals, known as mentors, within an organization. The objective is straightforward: to cultivate a supportive learning environment that accelerates individual and…
Ultimate Guide to Making Collection Calls (Script + Tips)
Collection letters, emails, and phone calls should all work together in a strategic way to maximize the chances of recovering a debt. Collection calls—which come after an initial email that acts as a gentle reminder and provides a paper trail—allow for a more personal touch and a chance to gather information on why the payment…
Federal Break Laws: An Ultimate Guide + State Breakdown
Federal break laws for workers are fairly sparse, not requiring employers to provide any breaks at all. If a company does offer employees breaks, federal break laws only require breaks of up to 20 minutes to be paid, and no payment is required for meal breaks of over 30 minutes. However, many states have requirements…
Rent Control Laws by State: An Ultimate Guide for Landlords
Rent control laws are put in place to protect tenants from being subject to excessive rent increases and to offer affordable housing options. Knowing the states with rent control is crucial to successfully navigating the rental market, whether you’re a landlord or tenant. These laws vary from state to state; thus, take a closer look…
Mid-term Rentals: The Ultimate Guide for Landlords
A traditional 12-month lease comes to mind when people initially think of rentals. Conversely, a hotel or Airbnb is the primary choice when considering less lengthy stays, but it can be pricey if it’s more than a few nights. That’s why mid-term rentals have become an increasingly popular option for landlords to offer with their…
Financing a Franchise: 7 Best Loan Options
Franchise financing can provide the money you need to purchase a franchise. It can also cover working capital needs for day-to-day expenses such as rent, utilities, maintenance, inventory, payroll, and other business costs. You can get franchise financing from a wide range of sources. Each has differences with regard to things like rates, fees, and…
9 Retail Store Layouts & Tips for Designing Your Floor Plan
A deliberate retail store layout is vital for maximizing revenue for brick-and-mortar stores. By crafting an effective layout plan, retailers can strategically direct shoppers to high-priority products, drive impulse sales, manage customer flow, stay organized, and create a positive customer experience. Continue reading to learn how to create a sales-driving retail store layout, or download…