The customer relationship management (CRM) process refers to the steps and decisions businesses make to manage and improve their relationships with leads, prospects, and customers. A CRM system is a useful tool in this process as it streamlines operations and customer interactions, making them more efficient and effective. In this article, we outline six steps…
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What Is a Floating Holiday? [+ Free Policy Template]
A floating holiday is an extra paid day off for employees outside the traditional allotment of paid holidays. Unlike those traditional holidays, which are set by the company, floating holidays are more flexible and can be used to accommodate individual needs and preferences. Companies often offer it as a way for employees to take time…
Best Commercial Real Estate Loan Rates: Loan Types & Rates
The best commercial real estate loan rates typically start at around 6% and can go up to 15% or even higher. Rates can vary depending on the type of loan you’re getting, the lender you choose, and your qualifications, such as your credit score, time in business, down payment, and business revenue. Commercial real estate…
What Web Hosting Is & How to Choose a Provider (+ Free Checklist)
Web hosting is a service that provides server space to make your website available to the internet. Understanding how web hosting works and the different types of plans and providers to choose from can be complicated. To make it easier for you, below we’ve included an overview of how it works and what you need…
What Is a Purchase Order, Its Purposes & How To Request It
A purchase order (PO) is a document that you (the buyer) send to suppliers when ordering goods. The PO contains essential order information like product type, quantity, and agreed price. POs serve as the basis for fulfilling the order from the supplier’s perspective and inspecting the goods delivered from the buyer’s perspective. It’s useful for…
What Is an SKU Number? A Complete Guide
A stock-keeping unit (SKU) is an alphanumeric code that identifies a product and helps you track inventory for your retail business. The information your SKU includes is completely up to you—distinguishing it from a universal product code (UPC), a standardized 12-digit code manufacturers use to identify products. Depending on the type of inventory, your SKU…
Stamps.com: How It Works for Small Businesses
Stamps.com, available via desktop app and cloud-based platform, lets businesses buy postage online and print postage and shipping labels through its integrations with the United States Postal Service (USPS) and United Parcel Service (UPS). Users can save even more time by scheduling package pickup straight from their place of business. Monthly plans start at $17.99,…
Pay Equity: Small Business Guide to Equal Pay for Equal Work
Pay equity is the concept of paying employees comparably for similar work. This includes base compensation, as well as bonuses, overtime, opportunities for promotion, and other employee benefits. Although relevant pay considerations should be considered, pay equity is intended to correct discrepancies based on race, gender, national origin, and sexual orientation, and prevent wage discrimination….