ZipBooks User Reviews, Pricing, & Popular Alternatives

Item: ZipBooks
Rating: 4.2

By Vanessa Doctor on December 28, 2018 | Accounting Software Reviews, Reviews

Average Rating 4.2 4.2 from 39 ratings

ZipBooks is an accounting software designed for small business owners. This cloud-based solution enables users to track work hours and manage invoices, as well as provide insights and reports on their customers and competitors. In this article, we cover user reviews and pricing. Ready to get started with ZipBooks? Sign up for a free account.

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What ZipBooks Does Well

Users who gave positive ZipBooks reviews like its user-friendly and intuitive design. Some mentioned that their customer service team responds fast to queries.

“Two specific things: the accounting features, from basic to complicated, are not only so easy to use, but ZipBooks’ customer service is impeccable. They respond very quickly and go the extra mile to help sort out any issues I may have. I can even access the entire site from my Android.”
— Agnes Njeri

What ZipBooks Does Not Do Well

Users who gave negative ZipBooks reviews complained that it does not have an inventory tracking feature. They also said that it does not offer support for Android devices.

One user who reviewed ZipBooks on Software Advice said that she has to use another program alongside this software just to track inventory. She added that she also cannot figure out a way to incorporate both systems to function together.

ZipBooks Pricing

ZipBooks has four pricing options: Starter, Smarter, Sophisticated, and Services. The Starter plan is free, the Smarter and Sophisticated plans cost $15 and $35 per month respectively, while the Services plan requires custom pricing and starts at $125 per month. The main difference between the plans is access to advanced features, such as auto billing, among others.

Plan	Price ($/month)
Starter	$0
Smarter	$15
Sophisticated	$35
Services	Starts at $125
Looking for a company that scales as you grow? Check out Quickbooks.

All paid plans come with a 30-day free trial.

Ready to get started with ZipBooks? Sign up for a free account.

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Top Accounting Software 2019

	QuickBooks	FreshBooks	Zoho Books
	3.9	4.6	4
Best For	(Best Overall) Most widely used small business accounting software that scales as you grow	Solopreneurs and freelancers who need to streamline customer invoicing and payment collection	Businesses that use other Zoho products, like Zoho CRM
Price	Starts at $10/month (50% off) (see more pricing details)	Starts at $15/month (see more pricing details)	Starts at $9/month (see more pricing details)

Which Accounting Software is Right for You?

Top Accounting Software Pick from Fit Small Business

10 Best Accounting Software Options for Small Businesses 2019 — The best accounting software for small businesses should be affordable, easy to use, and allow you to easily track income and expenses. In this guide, we looked at over two dozen accounting software and narrowed it down to our top 10.

ZipBooks Features

Check out the list below of some of ZipBooks’s features:
See Features

ZipBooks FAQ

What does ZipBooks’ free trial cover?
See Answer

What does ZipBooks’ free account include?
See Answer

Popular Integrations

Here is a list of some of ZipBooks’s popular integrations:
View Integrations

ZipBooks Alternatives

Not sure if ZipBooks is the right fit for you? Read our reviews of all top accounting software providers.

View Top Competitors

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Reviews (39)
Disclaimer: Reviews on FitSmallBusiness.com are the product of independent research by our writers, researchers, and editorial team. User reviews and comments are contributions from independent users not affiliated with FitSmallBusiness.com's editorial team. Banks, issuers, credit card companies, and other product & service providers are not responsible for any content posted on FitSmallBusiness.com. As such, they do not endorse or guarantee any posted comments or reviews. Post Your Review

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Gustavo Hernandez
4 Reviews
55 Points
4 Screenshots
2 Answers

Verified Review This reviewer provided a screenshot to verify they are an active user of the product.
Review SourceOrganic
April 13, 2019 at 4:36 pm
★ ★ ★ ★ ★
Overall Experience
★ ★ ★ ★ ★
Ease of Use
★ ★ ★ ★ ★
Pricing
★ ★ ★ ★ ★
Customer Service
What does the company do well?
It has great tools when it comes to keeping track of our company, allows us to control the financial movements of the company without having to be an accountant, which allows any small company to have control over it.
What does the company not do well?
It has tools that are difficult to understand, so they can never be used, should include some guidelines for that kind of tools.
What do you wish you had known about the company before using?
I wish I had known about its many tools, it would have been very useful to know what kind of control and organization could be achieved through this program. I would like to see all the rates of this program and all the functions offered by your payment plans.
Verified Review This reviewer provided a screenshot to verify they are an active user of the product.
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Bruno Górka
6 Reviews
55 Points
5 Screenshots
1 Answer

Verified Review This reviewer provided a screenshot to verify they are an active user of the product.
Review SourceOrganic
January 8, 2019 at 10:21 pm
★ ★ ★ ★ ★
Overall Experience
★ ★ ★ ★ ★
Ease of Use
★ ★ ★ ★ ★
Pricing
★ ★ ★ ★ ★
Customer Service
What does the company do well?
ZipBooks is a helpful software for all my needs which are making payments and agreements with clients way faster. One of the things that I like about ZipBooks is that is very intuitive, it integrates with a lot of other softwares that I use like Google Drive and Asana, making the use of it more comfortable.
What does the company not do well?
I would say the mobile app needs a lot of improvement to be in the same level as the desktop version.
What do you wish you had known about the company before using?
That it was free! It is always great to find a free accounting software that works well.
Verified Review This reviewer provided a screenshot to verify they are an active user of the product.
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viviana carolina lopez
6 Reviews
60 Points
0 Screenshots
0 Answers

Review SourceOrganic
December 20, 2018 at 12:57 am
★ ★ ★ ★ ★
Overall Experience
★ ★ ★ ★ ★
Ease of Use
★ ★ ★ ★ ★
Pricing
★ ★ ★ ★ ★
Customer Service
What does the company do well?
ZipBooks is by far the smoothest and cleanest accounting software that is offered for free. Extremely useful, It is a good alternative to Quickbooks
What does the company not do well?
I have not had any problems for now, The customer service is very good and supportive, its interface is intuitive and easy
What do you wish you had known about the company before using?
ZipBooks is a great success
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Sandeep Ahar
7 Reviews
70 Points
0 Screenshots
0 Answers

Review SourceOrganic
December 12, 2018 at 9:22 pm
★ ★ ★ ★ ★
Overall Experience
★ ★ ★ ★ ★
Ease of Use
★ ★ ★ ★ ★
Pricing
★ ★ ★ ★ ★
Customer Service
What does the company do well?
The simplicity in design and functionality, without sacrificing the ability to be a powerful invoicing and accounting platform. As a designer, I love everything about the simplicity of the navigation, all the way to the inner workings of the application. And of course, it all transitions to the newly listed iOS app, which allows me to be mobile. I could go on, but you should just give it a try since you have nothing to lose.
What does the company not do well?
Only minor details in iOS functionality, which will likely be resolved as the app evolves. I would LOVE LOVE LOVE to see customer relationship management (leads, sales, marketing, etc) functionality built in at some point. This would mean one platform to rule them all!
What do you wish you had known about the company before using?
I have been looking for a platform that combines invoicing and accounting functionality, along with the ability to import expenses from my business checking. I found it
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Anuj Barsana
6 Reviews
60 Points
0 Screenshots
0 Answers

Review SourceOrganic
December 12, 2018 at 8:41 pm
★ ★ ★ ★ ★
Overall Experience
★ ★ ★ ★ ★
Ease of Use
★ ★ ★ ★ ★
Pricing
★ ★ ★ ★ ★
Customer Service
What does the company do well?
I love the fact that I can set up and send an invoice in a few minutes, pulling in existing products and services (complete with description). The addition of a time tracker was unexpected and very appreciated! I use it to keep track of the hours spent on certain projects with those clients that prefer hourly payment over per-project pricing. ZipBooks also allows for past hours tracked that are unpaid to be automagically pulled into a new or an existing invoice, making it super simple to make sure everything is included in an invoice before sendoff. The invoices are simple, clean, beautiful and there is an “include PDF” option when sending out the invoice to clients (for those that prefer to print out and save their invoices). The customer support is phenomenal — the support staff is friendly and helpful.
What does the company not do well?
I would love more documentation. There are things that are incredibly intuitive about the application, but there are also things that don’t make sense unless you know exactly what to do. The support team really help with that though, as they are always quick to respond.
What do you wish you had known about the company before using?
Incredible customer service and a great set of features make ZipBooks an incredible value for the money.
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