Marianne Sison

Learning how to manage projects with competing deadlines can be daunting, especially if you’re working with a limited time frame, budget, or workforce. The ability to work on multiple projects simultaneously comes down to implementing the right tools and strategies. The steps include project planning, task prioritization, team communication, delegation, and progress monitoring. Continue reading…

Wrike and monday.com are industry-leading project management software known for their versatility, comprehensive features, and easy integrations. Both providers are priced similarly and support a wide range of workflow types. After comparing Wrike vs monday.com, we found that monday.com stands out for its usability and project data visualization, while Wrike focuses on workflow automation. :…

The best hybrid meeting software creates equal opportunities for all participants to contribute, whether they’re attending virtually or in person. It enables users to brainstorm on a digital whiteboard, annotate on a shared screen, and access meeting tools like breakout rooms, polling, Q&A, and meeting summaries. Often, these providers support video conferencing equipment and room…

Using virtual backgrounds in video meetings varies slightly across platforms, but the steps generally stay the same. First, install the video meeting app and log in. Then, open settings and navigate to virtual backgrounds to select among the preloaded images or upload your own. Before learning how to use a virtual background, it’s important to…

Voice-over-internet-protocol (VoIP) providers like RingCentral and Nextiva come with fax capabilities for sending and receiving documents securely over the internet. The process involves selecting the recipient, choosing a cover page template, uploading the file, and setting the schedule for transmission. In this article, we’ll explain the steps in detail using RingCentral and Nextiva fax solutions,…

Google Workspace is a cloud productivity suite for office applications, including Gmail, Calendar, Drive, Docs, Slides, and Meet. While Google offers these apps for free through a personal account, Google Workspace offers additional business tools like custom company email, larger cloud storage, and admin controls. The Business Starter monthly plan, which is ideal for solopreneurs,…

The best virtual conference platforms enable businesses to successfully replicate in-person events using a variety of engagement features at a lower cost. Built-in features like polls, Q&A, and live chat boost audience participation, while screen sharing and digital whiteboards add an immersive element to the visual experience. In this article, we evaluate the best platforms…

The best progressive dialer software offers smart auto-dialing solutions so agents are only connected to a live person, not a busy signal, disconnected number, or answering machine. Key features include campaign management, agent scripting, and third-party integrations, streamlining outbound calls and targeting the most qualified leads. Monthly pricing starts at around $18, but most providers…

The best free unified communications (UC) platform provides a budget-friendly way for small businesses to support their basic communication and collaboration needs. It offers a free-forever plan with unlimited access to video meetings, team chat, presence status, cloud storage, and calendar integrations. Monthly paid plans start for as low as $4 per user, which provides…

The best video conferencing software offers a suite of virtual meeting features, such as screen sharing, cloud recording, live transcription, and noise reduction. It is straightforward to set up and access for users across skill levels. Most providers offer a free plan for small teams and businesses on a budget, but monthly paid plans start…

The rise of remote and hybrid work led businesses to a shift in video conferencing platforms to facilitate virtual meetings. Since then, video conferencing providers introduced advanced features to ensure seamless collaboration, including whiteboarding and artificial intelligence (AI). In this article, we explore the latest video conferencing statistics, industry leaders, and how they have shaped…

Modern call center solutions are packed with multiple telephony features, empowering businesses to deliver better customer service. Top-performing providers offer a host of useful tools, such as interactive voice response (IVR), automated attendants, and call monitoring. In this article, we examined the top call center phone system features and explored which providers offer these functionalities….