Bakery point-of-sale (POS) systems have all the traditional functions of a retail POS system, like the ability to process payments, view sales reports, and customer relationship management (CRM) features. However, bakeries also need recipe management features and ingredient-level supply tracking. A system with all these features can cost $50 to $80 per month, per register.
Top 6 Bakery POS 2019
|Bakery POS||Best For:|
|TouchBistro||(Best Overall) Bakery storefronts that want detailed recipe management|
|Loyverse||Bakeries that want a free POS and loyalty program|
|Lightspeed||Growing bakeries with multiple locations|
|ShopKeep||Bakeries that want detailed ingredient tracking|
|Larger bakeries that want an all-inclusive POS with online ordering options|
|CakeBoss||Home catering and baking businesses that don’t have a storefront|
Which Bakery POS Is Right For You?
How We Evaluated POS Systems for a Bakery
Every retail business needs a POS system that makes ringing up and tracking sales a fast and accurate process. Bakeries specifically want a POS to manage recipes and determine the exact cost, profitability, and popularity of each baked good. Bakeries also want to track ingredient supply levels for accurate ordering and identify and market to repeat customers.
We used the following criteria to determine the best bakery POS:
- Cost: We only considered POS systems that are in an accessible price range for small businesses including monthly fees, payment processing rates, and hardware requirements
- Payment processing: We looked at whether each POS has built-in payment processing with competitive rates
- Inventory & supply tracking: We prioritized retail POS systems with the ability to tie recipe ingredients to baked goods for ingredient-level inventory tracking
- Recipe management: We looked at whether each POS system can store recipes for easy reference and training
- Menu management: We looked at whether each system has features for creating and managing different menus
- CRM: We evaluated what CRM features are included in each POS, such as loyalty programs and email marketing
- Employee management: We looked at whether or not each system has built-in staff management tools like time clocks, permission levels, or payroll tracking
- Reporting & analytics: We looked at what kinds of sales reports and insights each system provides, if they offer custom reports, and if reports can be exported
- Accounting features & integrations: We considered what accounting features are included and whether or not they integrate with popular accounting software
- Catering management tools: We looked at whether each system has features for managing catering or custom bakery orders such as invoicing or calendars
- Ease of use: We also considered how easy to use each system is, what set up and training are required, and what business owners say about using each system
Based on the above criteria, TouchBistro is our top choice for bakery POS systems. TouchBistro is an award-winning foodservice POS with an extensive menu, recipe, and ingredient management features that streamline bakery operations. TouchBistro also has robust employee management features and plenty of integrated payment processors from which to choose.
TouchBistro: Best Overall POS System for a Bakery
TouchBistro is an iPad POS system specifically designed for the restaurant and foodservice industry. TouchBistro has the most detailed recipe and cost management features out of all the bakery POS systems on our list and has staff management features most POS systems charge extra for, making TouchBistro a great value for $69 per month.
TouchBistro is $69 per month for one iPad, which is a pretty average price for small-business POS. TouchBistro can get pricey for larger bakeries that need multiple registers, but the average small bakery should only need one. The features are the same for each pricing tier. The only difference is the number of licenses included. TouchBistro has its own flat-rate payment processing solution, or you can choose from a variety of its payment partners.
TouchBistro Hardware Pricing
TouchBistro operates on iPads, which can be purchased through TouchBistro or elsewhere. TouchBistro also offers complete hardware packages starting at $44 per month with 0% interest. Unlike the other solutions on our list, which are entirely cloud-based, TouchBistro stores all of your data locally.
If you only need one register, your data will be stored on a single iPad However, if you need additional registers, your data will be stored on an iMac or Mac Mini that will act as your local server. Since everything is stored locally on your iPad or Mac, TouchBistro does not need the Internet to function and can process payments offline.***
TouchBistro POS Software Pricing Tiers
|iPad Licenses Included|
|Requires Local Server for Storing iPad Data|
|Requires iMac or Mac Mini for Back-end Management|
Additional TouchBistro Costs
TouchBistro has other optional add-ons, such as self-ordering kiosks, customer display solutions, and kitchen display solutions. These are all available on a quoted basis. TouchBistro’s loyalty program is also available at an additional monthly fee, with three different pricing tiers to choose from. Most POS systems charge extra for loyalty programs, so this is not unique to TouchBistro but still an extra cost to factor in.
TouchBistro Loyalty Pricing Tiers
|Collect & Store Customer Data|
|Physical Loyalty & Gift Cards|
|Targeted SMS & Email Marketing|
|Targeted Push Notifications|
|Custom App With Mobile Payments|
TouchBistro has hundreds of front-end features that makes managing orders, inventory, and payment processing an efficient and customizable process. On the back end, TouchBistro offers over 50 different reports including ingredient-level inventory tracking and recipe management. Altogether TouchBistro is a sleek and comprehensive POS for a bakery.
TouchBistro Payment Processing
TouchBistro is one of the most flexible POS systems on our list when it comes to payment processing. TouchBistro offers its own built-in payment processor called TouchBistro Payments, which is powered by Chase. However, you can also choose one of its many integrated payment partners including Square, PayPal, TSYS, and WorldPay.
TouchBistro payment processing includes the following features:
- Option to add tips & tip guides
- Custom receipts
- Accept gift cards & digital wallet payments like Apple Pay or Samsung Pay
- Offline payments
TouchBistro Ingredient, Recipe & Menu Management
TouchBistro offers detailed inventory tracking down to the ingredient level, similar to most of the bakery POS solutions on our list. However, TouchBistro takes this concept to the next level by allowing bakeries to enter in recipes for ingredient tracking, but also reference while baking, and to calculate specific costs and suggested retail costs of each item to ensure profitable margins.
TouchBistro CRM Features
TouchBistro has features for bakeries to build customer profiles and store information included with the basic POS software, like all of the systems on our list. More advanced features like loyalty and gift cards, email and short message service (SMS) marketing, and order-ahead options for VIP customers are available for an additional fee with TouchBistro Loyalty, which starts at $45 per month. Overall, TouchBistro offers pretty standard built-in features and great loyalty features.
TouchBistro Employee Management Features
Employee management is another area where TouchBistro stands out from the pack. Most solutions offer some ability to create employee logins. However, TouchBistro also includes features for shift scheduling and payroll calculations. Most POS systems charge extra monthly fees for these features if they are even available at all. However, TouchBistro includes these employee management features in the base price.
TouchBistro Reporting & Accounting Features
In addition to ingredient-level tracking and recipe costing, TouchBistro also includes reports on transaction history, sales totals, and sales statistics by category. Bakeries can also create custom reports and save them for future use. However, TouchBistro’s reporting is not as robust as Lightspeed’s, for example. Some reviewers state they wish TouchBistro had more reporting customization options. TouchBistro doesn’t have too many built-in accounting tools, other than sales reports and payroll calculators. However, it does integrate with QuickBooks and Xero.
TouchBistro Integrations, Add-ons & Extras
In addition to TouchBistro’s loyalty add-on, there are also self-ordering kiosks and customer-facing displays that bakeries can add on. TouchBistro also has many partner integrations for accounting, online ordering, payments, scheduling, financing, including QuickBooks, Xero, Just Eat, and more.
What TouchBistro Is Missing
TouchBistro is a pretty inclusive bakery POS for small businesses. However, it’s reporting features are not as robust as Lightspeed. TouchBistro also only offers one online ordering integration.
TouchBistro has positive reviews. It’s one of the most popular POS apps on the Apple app store. Users like that the system is easy to use and has a lot of customization options. Users also like the inventory and staff management features. Some reviewers wish that the system was cloud-based, instead of being locally stored on the iPad. Also, some reviewers express that they would like more robust reporting features. Visit our TouchBistro review page for more details.
Loyverse: Best Free Bakery POS With a Loyalty Program
Loyverse is a free Android and iOS POS app built for restaurants, cafes, and bakeries. Loyverse has features that are rarely found on free POS systems including ingredient-level inventory tracking, a customer-facing display solution, and a free built-in points-based loyalty program. Overall, Loyverse is a great bargain for bakeries looking for a free solution.
Loyverse Bakery POS Pricing
Loyverse is completely free to download and use — even the customer-facing display solution and loyalty program. Most of the other solutions on our list start at $69 per month per register and don’t include these features in the base price. Loyverse is undoubtedly the best value offering a feature-rich bakery POS for no monthly fee.
Loyverse Bakery POS Features
In addition to ingredient-level supply tracking, customer-facing display app, and loyalty program, Loyverse also includes features like customer messaging, reporting, analytics, and employee management. Overall, Loyverse is packed with tons of great features, especially for a free POS app.
Loyverse Payment Processing
Unlike all of the other solutions on our list, Loyverse does not offer its own built-in payment processing. Bakeries can choose to use one of Loyverse’s partners for integrated payment processing, including Vantiv, SumUp, or iZettle. Or, if you’re OK not having integrated payments, you can choose any merchant services provider you want.
Loyverse Ingredient, Recipe & Menu Management
Loyverse includes ingredient-level tracking. Bakeries can also add menu items, assign specific amounts of ingredients to a menu item, and manage stock to a detailed level. Bakeries can also import purchase orders, transfer stock between multiple bakery locations, and see which items are performing best or moving slowly. Loyverse offers an Advanced Inventory Management add-on for $25 per month, which offers inventory valuation and allows businesses to send purchase orders directly to suppliers.
Loyverse CRM Features
Loyverse has some of the best CRM features out of any POS on our list. CRM and loyalty programs are one area where many POS systems charge extra. However, Loyverse offers these features for free. Features include a customer database that analyzes the most frequent customers and highest spending customers. Bakeries can also add notes to each customer profile and reward customers for purchases with a point-based loyalty program.
Loyverse Employee Management Features
Loyverse lets bakeries set different roles and permissions for each employee and control their access to different features and data. Business owners can also track employee performance, analyze workload per employee, and schedule employees based on hourly sales data and peak business times.
Loyverse Reporting & Accounting Features
Loyverse has a decent set of reports available. Businesses can view inventory, sales, and tax reports and download them as comma-separated values (CSV) files. If you upgrade to the Advanced Inventory Management solution, you can also view inventory valuation reports. Loyverse’s reporting is not nearly as robust as Lightspeed’s, for example, and Loyverse does not integrate directly with any accounting software.
Loyverse Integrations, Add-ons & Extras
In addition to the POS app, Loyverse many other free apps such as a dashboard app to view reports on the go. Loyverse also has a free kitchen display app to track customer orders, if you’re offering and made-to-order foods. Loyverse has a free customer display app to use at checkout. Most POS systems charge extra for these features, but Loyverse offers them for free. However, aside from payment processing, Loyverse does not have any integration partnerships.
What Loyverse Is Missing
Loyverse has many great features, and most of them are free, which is pretty rare. However, the biggest downside to Loyverse is that it does not have any integrations other than payment processing. That means if Loyverse does not offer the feature directly, there is no way to add it onto the POS. Loyverse also doesn’t integrate with any accounting software, and the reporting Loyverse does offer is not as customizable as that of paid POS systems like Lightspeed.
Reviews for Loyverse are generally very positive. It’s an unbeatable value for a free POS. Users like that it is easy to use and includes many features. Loyverse is also available in many different languages, which cannot be said for many other POS systems. Reviewers also say that Loyverse customer service is very responsive. Some reviewers wish there were more integrated payment processing options. Visit our Loyverse review page for more details.
Lightspeed Restaurant: Best POS System for Growing Bakeries
Lightspeed Restaurant is a cloud-based POS system with industry-standard features like built-in payment processing, ingredient-level inventory management, and basic employee and customer management. Lightspeed is a great fit for growing bakery businesses because you can manage everything easily for multiple locations right in one platform.
Lightspeed Bakery POS Pricing
Lightspeed Restaurant pricing is very similar to TouchBistro. Both are $69 per month for one register. Unlike TouchBistro, Lightspeed does not have set tiers, so if you need more than one register, you will receive a custom quote. The $69 per month plan includes POS features like inventory management, reporting, staff management, and menu management.
Lightspeed Bakery POS Hardware
Lightspeed runs on iPads, Android tablets, or desktop computers so businesses can choose what works best for them, although iPads are the recommended hardware. Bakeries can purchase complete hardware bundles or individual items directly from Lightspeed, including:
- iPad stand
- Cash drawer
- Receipt printers
- Barcode scanners
Additional Lightspeed Costs
Like TouchBistro, Lightspeed’s loyalty program is available for an additional fee starting at $49 per month. Lightspeed also offers accounting solutions, customer-facing displays, and customer-facing menus for additional costs.
Lightspeed Restaurant overall has standard features for managing a bakery or cafe. What sets Lightspeed apart is the ability to manage multiple bakeries under a single platform. Business owners can manage and transfer inventory between locations, have centralized customer and gift card databases, and plan for peak hours across locations.
Lightspeed Payment Processing
Lightspeed offers built-in payment processing with Lightspeed Payments. However, bakeries can also choose from integrated payment partners including TSYS and Vantiv. Like most of the POS systems on our list, Lightspeed also offers offline payment processing if your bakery loses internet connection.
Lightspeed Ingredient, Recipe & Menu Management
Lightspeed Restaurant has automatic and manual inventory tracking. If you have multiple bakeries, inventory can be transferred between locations. Ingredients can also be tied to menu items for ingredient-level supply tracking. Menus for different bakeries and restaurants can be managed through one central location. However, TouchBistro is the only POS on our list that can store specific recipes and calculate specific costs for each baked good.
Lightspeed CRM Features
With Lightspeed, bakeries can build customer profiles including contact information and payment methods. Like TouchBistro, additional CRM and marketing features are available through Lightspeed Loyalty. However, Lightspeed does have a handy feature for creating timed promotions to automatically set, start, and stop promotional pricing at certain times of the day or day of the week.
Lightspeed Employee Management Features
Lightspeed gives bakery owners the ability to create different users with unique logins and set different permission levels. Permission levels can be adjusted easily for groups or individuals on the fly. Lightspeed also has tip features with different configurable settings and sales reports based on employees.
Lightspeed Reporting & Accounting Features
Reporting is where Lightspeed stands out from other small business POS systems. Lightspeed has a custom report builder that is unparalleled. Business owners can run reports based on dozens of different data points, save reports for later, view graphs and visuals for each report, and export data as needed easily. Lightspeed also has an add-on feature called Lightspeed Accounting that automatically sends data to your accounting software, so there is no room for error.
Lightspeed Integrations, Add-ons & Extras
Lightspeed integrates with many different kinds of software including accounting, analytics, service, marketing, online ordering, and more. Lightspeed has 11 different online ordering integrations, so it’s a good option for bakeries that want to deliver. Lightspeed Loyalty is also available for $49 or more per month. It includes a targeted rewards program, customer-facing branded app, SMS, email, and push notification marketing tools, and features to automate customer outreach.
What Lightspeed Is Missing
Lightspeed is a pretty robust system. It’s one of our top-recommended POS software for many retail and restaurant businesses. However, it is missing a few bakery-specific features like the ability to store individual recipes and track costs and profit margins for each type of baked good. However, TouchBistro is the only POS on our list with these specific features, so Lightspeed is not alone in lacking these.
Lightspeed has positive reviews. Users like that it’s a system with lots of different capabilities and settings but is easy to use. It’s also easy to manage several locations under one dashboard. Users also report that Lightspeed has excellent customer service and support. Some reviewers say that the system is a little pricey. Visit our Lightspeed Restaurant review page for more details.
ShopKeep: Best Bakery POS System for Ingredient Tracking
ShopKeep is a robust POS system that includes features like individual-ingredient tracking. ShopKeep lets bakeries connect individual ingredients like sugar or eggs to menu items to track what ingredients they have on-hand accurately and order supplies based on sales data.
ShopKeep recently switched to quote-only pricing, so you will have to contact them directly for an estimate. However, ShopKeep previously advertised its POS system as $69 per month, which is the same as TouchBistro and Lightspeed. Businesses can also purchase extra hardware like iPad stands, receipt printers, and cash drawers through ShopKeep for an additional quote-based fee.
ShopKeep has a robust suite of built-in features for managing retail, cafe, and bakery businesses. Features include options to manage inventory in bulk, employee logins and permissions, reporting, and more all tied together with award-winning customer service.
ShopKeep Payment Processing
ShopKeep has its own built-in payment processing solution called ShopKeep Payments. However, like Lightspeed and Toast, you can also choose to use a different processing solution. ShopKeep Payments includes the ability to accept contactless payments like Apple Pay and Google Pay. ShopKeep can also process payments offline. You will have to contact ShopKeep for specific processing rates.
ShopKeep Ingredient, Recipe & Menu Management
ShopKeep lets businesses create different menus for different times of day, such as a separate breakfast menu. This POS has very sophisticated inventory management and tracks inventory levels down to individual ingredients. This is a great option for bakeries with tight margins or limited space because you can stock and order ingredients very accurately based on sales data.
ShopKeep CRM Features
ShopKeep has some great CRM features built in, including the ability to track individual customer sales history, capture customer information at checkout, send customized email receipts, and import customer information into contact lists. ShopKeep also has a Mailchimp integration for customized email promotions.
ShopKeep Employee Management Features
Employee management is another area where ShopKeep goes above what’s included with most POS systems. With ShopKeep, bakeries can create different user logins and permission levels, which is pretty standard. However, ShopKeep also includes features for employees to clock in and out of shifts and view time reports in ShopKeep Back Office. ShopKeep also has reports based on employee and options to set employee discounts.
ShopKeep Reporting & Accounting Features
ShopKeep offers real-time reporting and analytics on register information, shift summaries, ingredient tracking, and sales data. ShopKeep can also tell bakeries which items are most profitable and help inform staffing decisions by showing you which days and times are busiest. All of this data is accessible through desktop or mobile, including ShopKeep’s Pocket app specifically for reports. For accounting, ShopKeep integrates with QuickBooks and can send sale data directly to QuickBooks each night.
ShopKeep Integrations, Add-ons & Extras
In addition to QuickBooks, ShopKeep integrates with Mailchimp for email marketing and BigCommerce if you need an ecommerce solution. ShopKeep also has an integrated gift card program so that you can sell and redeem gift cards at your bakery. However, ShopKeep does not advertise integrations or solutions for online ordering or delivery like most of the other solutions on our list.
What ShopKeep Is Missing
ShopKeep is a decent all-around option for bakery POS. It has built-in payment processing, menu management, ingredient level tracking, decent CRM features and employee management features. The main areas where ShopKeep is lacking is recipe management, limited advertised integrations, and loyalty programs. As we mentioned earlier, ShopKeep does not seem to have options for online ordering or delivery. TouchBistro, Lightspeed, and Toast all have separate loyalty program add-ons, but ShopKeep does not offer this feature.
Overall, reviews for ShopKeep are generally positive. Users like that ShopKeep is easy to use and intuitive to navigate. Users also say the customer service is friendly and helpful. Some reviewers report glitches or issues with system updates. Visit our ShopKeep review page for more feedback.
Toast: Best All-around Bakery POS With Online Ordering
Toast is a robust, cloud-based POS with detailed ingredient and menu tracking. Toast is the only solution on our list that offers online ordering, not through a third-party app. Toast is slightly pricier than other POS systems, but is still a competitively priced option, making it a great fit for growing bakeries offering online ordering.
Toast Bakery POS Pricing
Toast is $79 per month per register, which is $10 more than ShopKeep, Lightspeed Restaurant, and TouchBistro, all of which are $69 per month for one register. Most of the solutions on our list run on iPads, but Toast is an Android-based system.
Specific Toast POS costs include:
- $79 per month, per terminal
- $899 for hardware; most popular hardware package includes one 10-inch terminal, flip stand, and magnetic card reader; 0% interest and 36-month financing available
- $499 installation and setup fee
Toast is the only solution on our list that has a mandatory installation and setup fee. The $500 fee can be a lot for a new business but, on the other hand, you will have a trained professional setting up your POS system and payments, along with training you and your staff on the program. Depending on how tech savvy you are, this could be a positive or negative feature.
Toast Bakery POS Features
Toast has a POS system specifically designed for cafes and bakeries, whereas most POS systems have one blanket solution that can be customized to your business. Toast has tons of built-in features like menu management and recipe costing, profitability analysis, ingredient-level supply tracking, real-time data and reporting, employee management, and more. Toast also has lots of add-on features available like online ordering, customer-facing displays, and dozens of third-party integrations.
Toast Payment Processing
Toast has its own payment processing solution, like many of the other solutions on our list. However, unlike TouchBistro and Lightspeed which give you the option to choose whether or not you want to use their payment solutions, Toast does not provide an option. Bakeries that use Toast must use Toast Payments. Although specific processing rates are not published, Toast does offer competitive flat-rate processing fees, which are usually ideal for cafes and bakeries.
Toast Ingredient, Recipe & Menu Management
Toast provides real-time inventory updates and advanced reports such as menu and recipe costing, bakery food cost calculators, inventory variance, and menu engineering. Menu costing is a valuable advanced feature that not many POS solutions offer; TouchBistro is the only other solution on our list that has this.
Toast CRM Features
Like Lightspeed and TouchBistro, Toast offers a loyalty program that is available for an additional monthly fee. Toast Loyalty includes a points-based rewards program that customers can enroll in at checkout. Customers are then tracked by their payment method and can earn and redeem points.
Toast Employee Management Features
Toast has built-in employee management features like user-based permissions for each employee, time clocks, productivity reports, and end-of-shift review. Toast also has a fully integrated payroll calculator in the Toast Back Office.
Toast Reporting & Accounting Features
Toast has real-time sales and inventory analytics with a customizable dashboard, similar to Lightspeed. Bakeries can see sales by item, category, time of day, and more. Toast also tracks customers, so bakeries can see repeat customers, their purchase histories, and how frequently they visit.
Toast is one of the only POS systems on our list that doesn’t have a partnership or direct integration with QuickBooks or Xero, which are two of the most popular accounting solutions. However, Toast does integrate with Restaurant365, Xtrachef, Shogo, and a few others for accounting.
Toast Integrations, Add-ons & Extras
Toast has dozens of integrations including 7shifts for employee scheduling, and Grubhub for online ordering. Grubhub is a super popular online ordering platform, and Toast is the only solution on our list that has a partnership with Grubhub. Altogether, Toast has nine partner solutions for online ordering and delivery, plus Toast offers its own solution, Toast Online Ordering and Delivery. Overall, Toast has the most options for online ordering and is the only POS to offer a built-in solution.
What Toast Is Missing
Toast is a pretty comprehensive solution. Its biggest flaws are that it doesn’t sync with QuickBooks or Xero and that some of its best features like Toast Loyalty, online ordering, and employee management come with extra fees.
Toast has very positive user reviews. Users like that it is easy to use and has a ton of advanced features. Toast is a very fast growing company, and some reviewers state that customer support is not able to keep up with demand. Visit our Toast review page for more details.
CakeBoss: Best Bakery Software for Home Businesses
CakeBoss is a software program that is unrelated to the TLC television show of the same name developed by a home baker for home bakers to manage and schedule orders, inventory, recipes, and invoicing. Unlike the other solutions on our list, CakeBoss is not meant for bakeries with storefronts, but for catering or home businesses that primarily produce custom orders.
CakeBoss is very affordably priced and has a pricing model that is slightly different than most of the traditional POS systems on our list. Instead of having monthly software fees, CakeBoss is $149 for your first year and just $20 per year after that. Because it is a business management software and not a POS system, CakeBoss can run on your home computer or laptop. There are no special hardware purchases required.
When it comes to recipe, order, and ingredient management, CakeBoss has the most detailed features out of any solution on our list. CakeBoss also has features unique to home businesses like a calendar with order delivery dates and invoice dates, mileage calculators for traveling to events and dropping off orders, expense tracking, referral tracking, and more. Overall, if you are starting a home bakery instead of a storefront business, CakeBoss is the solution for you.
CakeBoss Payment Processing
CakeBoss has a built-in invoicing solution to create invoices and send them to the customer over email. CakeBoss has an optional PayPal integration that allows your customers to pay invoices online with a credit card, debit card, or PayPal.
Unlike the other solutions on our list, CakeBoss does not have a function to ring up orders on the spot and process payments in-person. It’s only designed for invoice payments. However, you could use a free POS and payments app like Square in conjunction with CakeBoss to accept in-person payments.
CakeBoss Ingredient, Recipe & Menu Management
CakeBoss keeps track of all your on-hand ingredients and can pull out the specific amounts of products you will need for each order. CakeBoss can also calculate shopping lists based on what orders you have scheduled for the week, which is a step up from TouchBistro’s ingredient level tracking.
CakeBoss comes preloaded with 120 common baking ingredients and United States prices, which you can add to or adjust as desired. There are also weight and volume converters, built-in recipes, and the ability to track supplies and orders by vendor.
With CakeBoss, bakers can also create and store recipes, calculate costs or specific products, and see which products are most profitable. Recipes, ingredients, and costs can be updated at any time. Whenever you update a cost, such as the price of sugar, all of your recipe costs will update to reflect the most recent pricing automatically.
CakeBoss CRM Features
CakeBoss let bakers create profiles for each customer, record orders and payments, and bakers can track unlimited dates for customers including birthdays, anniversaries, graduations, and more. Bakers can also store contact information for each customer.
CakeBoss Employee Management Features
CakeBoss has limited employee management features as it’s not meant for retail environments. However, there is an option to add multiple employee logins to track activity and orders by employee. To add this feature, it’s a one-time fee of $25 per additional login.
CakeBoss Reporting & Accounting Features
CakeBoss has reports to track costs for specific baked goods, orders, ingredients needed for a certain week or month, calculate order profits, and best-selling and most-profitable items. With CakeBoss, business owners can also track other business expenses including car mileage and upload pictures of receipts.
Bakers can also set sales tax and add delivery charges and taxes. Bakers can also view sales totals, completed invoices, outstanding invoices, and overdue payments. CakeBoss doesn’t integrate directly with any accounting software, but all reports can be exported as Excel, CSV, or PDF documents.
CakeBoss Integrations, Add-ons & Extras
Other than PayPal for invoice payments, CakeBoss doesn’t have other integrations. However, it has just about everything a baker would need to manage their home business.
What CakeBoss Is Missing
The biggest flaw CakeBoss has is not integrating with outside software programs. Also, CakeBoss cannot ring up or accept payments in person, so it is not ideal for a retail environment. CakeBoss is also the only solution on our list to not have any options for loyalty programs. Although it can track customer referrals, purchases, and contact information, there is no option for a rewards program.
CakeBoss reviews are generally positive. Users like that it’s easy to track finances and plan orders. Some reviewers state that managing individual recipes can be time-consuming. Overall, CakeBoss makes it easy for an individual to manage both the baking and finance aspects of the business in one place.
Bakeries need a POS system to ring up and process retail sales at their checkout counters. However, bakeries will benefit from having a POS that offers more in-depth features like tracking baking ingredients for accurate supply ordering, analyzing the most profitable products for higher sales, and loyalty programs to keep shoppers coming back for more.
TouchBistro is the best bakery POS for small businesses because it offers all of those features and more in one sleek and affordable package. TouchBistro is the only solution on our list that can both manage and store individual recipes for baked goods while also handling retail business needs like processing payments and scheduling employee shifts. Visit TouchBistro today for a custom quote and free trial.