The best business cell phone plans offer unlimited calls, texts, and mobile data, support remote work via mobile hotspot access, and enable communications with overseas contacts. They provide robust mobile security through proprietary apps for spam call detection and safe browsing. The plans have valuable add-on features such as subscriptions to streaming services and business tools. In this article, we outlined our top picks for business cell phone plans:
- Verizon: Best for mobile hotspot and premium data
- RingCentral: Best for streamlined call distribution
- AT&T: Best for mobile security
- Nextiva: Best for toll-free calling
- T-Mobile: Best for global communications
- Google Voice: Best for budget-conscious freelancers
Best Business Cell Phone Plans Compared
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Verizon: Best for Mobile Hotspot & Premium Data
*Pay only $35, $45, or $50 per line for the tiered subscription plans when you get five or more lines. Secure $5 savings per month when you sign up for Auto Pay and paper-free billing.
Verizon is our top provider in this list of the best business cell phone plans, offering a generous allotment for mobile hotspot and premium data. This allows on-the-go professionals to have fast access to the internet wherever they are. The provider features 200GB of premium mobile hotspot data in its most expensive plan. While its direct competitor, AT&T, has the same maximum cellular data, Verizon’s mobile throttling speed is more tolerable.
AT&T slows down the speeds to a maximum of 128Kbps when you reach the data usage threshold. Verizon, on the other hand, reduces the speed to 600Kbps for 4G LTE and 5G and 3Mbps for 5G Ultra Wideband. Meanwhile, its premium data has no cap and won’t slow down based on the data used. On top of the excellent data offerings, Verizon has a range of business cell phones for small businesses, carrying top brands like Apple, Samsung, and Google.
The downside of using Verizon is that some of its call filtering features, like caller ID and personal block list, are not available in the entry-level plan. You must upgrade to the second-tier package, which costs $80 per line, monthly, to access those tools. Other business cell phone plans providers have these call filtering capabilities in their base-level subscription packages. You’ll save more with RingCentral, for instance, as it’s priced at $30 per user, per month.
- Call filter: Screen and block incoming spam calls and those from unwanted numbers. Upgrade to Call Filter Plus to access caller ID for robocall control and total spam protection.
- Business Mobile Secure: Get alerts when a device tries to connect to unsecured Wi-Fi. It protects your phone against phishing and other cybersecurity risks.
- Bring your own device (BYOD): Verizon allows users to keep their smartphones and numbers when switching to the provider. Simply check your eligibility, bring your smartphone and number, and activate them with one of Verizon’s unlimited business plans.
RingCentral: Best for Streamlined Call Distribution
*Save up to 33% by paying annually. Volume discounts for 50-plus users are available.
RingCentral ranks second on our list of the best small business cell phone plans, most suitable for teams wanting to improve call management. Its wide array of voice-over-internet-protocol (VoIP) features route phone calls to team members more efficiently. For one, the multi-level auto-attendant automatically directs calls to the right departments based on the caller’s key presses. Its call queue accommodates up to 25 waiting calls.
The VoIP phone system supports various call routing modes: round-robin, sequential, and simultaneous. Aside from organizing the flow of inbound calls, these distribution methods ensure you won’t miss important customer queries.
Before choosing RingCentral, note that it only provides a maximum of 200 SMS credits per user. If you frequently send texts for marketing or customer service, explore other best cell phone plans businesses use, like Verizon and AT&T, which offer unlimited texting.
- Visual voicemail: Access and manage your voicemail through RingCentral’s admin portal. Instead of listening to audio files and playing them repeatedly to get the details of the message, read the voicemails. Users have the option to preview, delete, and forward these messages.
- Team huddle: Let team members hold spontaneous virtual meetings that resemble face-to-face, informal huddles. Easily host audio and video conferences where participants come and go as they please.
- Video conferencing: Host virtual meetings for up to 200 participants. If you get the large meeting add-on, your sessions will be able to accommodate a maximum of 500 attendees.
AT&T: Best for Mobile Security
*Pay only $40, $45, or $50 for the tiered subscription plans when you get six or more lines. Secure a $10 discount when you sign up for AutoPay and paperless billing.
AT&T is the best cell phone plan for businesses prioritizing the privacy of confidential company information. Among the providers mentioned in this list, it offers the most comprehensive mobile security through the AT&T ActiveArmor app. This app offers spam risk call blocking, safe browsing, public Wi-Fi protection, and identity monitoring. The last one involves tracking the dark web for your personal information.
On top of these key features, you’ll be able to receive data breach alerts, run reverse number lookups, identify unknown caller details, and get information about your Android smartphone if it gets lost or stolen. While AT&T offers excellent mobile security among the best cell phone plans for small businesses listed, its data offering may be a deal-breaker. It slows down the hotspot data to a maximum of 128Kbps when the user hits their data cap.
In contrast, Verizon’s mobile throttling speed is 600Kbps, a more acceptable speed for professionals who need to stay connected. Consider this option if you need internet access when working remotely. The provider offers some valuable mobile security features as well, such as Wi-Fi protection and robocall blocking.
- Video streaming: Watch shows on your smartphone in standard definition, high-definition, or ultra-high definition, depending on your plan. To control data usage, AT&T’s Video Management feature automatically renders streaming video in standard definition.
- International roaming: Call, text, and use mobile data in Latin America with no usage limits. This lets you communicate with colleagues and customers whenever needed, wherever you may be.
- Mobile hotspot: Plug your devices into your hotspot and secure your internet connection instantly. With AT&T’s broad coverage nationwide, you’ll connect and work remotely without the hassle.
Nextiva: Best for Toll-free Calling
*Save up to 33% by paying annually. Volume discounts are available for more than four users.
Nextiva is included in this list of the best cell phone plans for small businesses, ideal for companies catering to a national client base because of its generous toll-free minute allowance. It offers a maximum of 12,500 toll-free minutes, allowing customers from different parts of the country to reach out to the business without any charge.
The provider’s call management features, specifically the multi-level auto-attendant, call queueing, call park, and five-digit phone extensions, make accommodating several customer queries easier. The threaded conversations, which put all customer interactions from different channels in one interface, help users be more organized in addressing concerns.
One disadvantage you need to know before subscribing to Nextiva is that its video calls only last for 45 minutes. Consider other best cell phone plans for businesses if you frequently go on long video calls for client and team discussions. RingCentral is a good option, as its video meetings have a duration of 24 hours.
- Call recording: Capture phone calls and store the recordings to secure a reliable reference for business deals and agreements. These files may serve as training materials for new customer service representatives in the future.
- Call presence: Know who among colleagues is available for calls. The phone system’s presence displays user status: available, on a call, unavailable (do not disturb), or offline.
- Call pop: See who’s on the other end of the line before answering a call. Refer to the call pop feature to know the customers’ last interaction, account value, and experience score or customer sentiment.
T-Mobile: Best for Global Communications
*Pay only $25, $30, or $40 per line for the tiered subscription plans when you get six lines.
T-Mobile is our top pick for international communications among the listed small business cell phone plans, given its attractive travel benefits. For one, you’ll have access to in-flight Wi-Fi with streaming on select airlines, namely Alaska, American, Delta, and United. To use the service, you must have your Wi-Fi calling settings enabled. The in-flight solutions cover video streaming, text and picture messaging, visual voicemail, and over-the-top messaging.
On top of that, you have unlimited international texting and data in more than 215 overseas locations. The high-speed data is capped at 5GB per month, and the unlimited data is up to 256Kbps. If you’re traveling to Mexico or Canada, maximize the unlimited talk, text, and data of up to 5GB.
One downside of choosing T-Mobile is that the business cell phone plan has a more expensive subscription when you want to secure unlimited premium data. You must upgrade to its highest-tier package, which costs $85 per line, monthly. Verizon is slightly more affordable at $80 per line.
- Microsoft 365 access: Higher T-Mobile plans like the Advanced and Ultimate packages come with a single Microsoft Office license. Access popular productivity tools like Word, Excel, PowerPoint, and collaboration features, such as Microsoft Teams and OneDrive (1TB cloud storage).
- Scam Shield: This feature automatically identifies and prevents spam calls, which may put your security at risk or negatively affect productivity. It features a caller ID that displays callers’ information even on numbers not registered on your contact list. Additionally, it provides a proxy number to keep your real phone number private.
- T-Mobile Tuesdays: Get exclusive access to free offers and attractive deals from different brands on T-Mobile’s app. The perks include prizes and discounts on food, fuel, hotel stays, gadgets, and app subscriptions.
Google Voice: Best for Budget-conscious Freelancers
Google Voice is our top-recommended small business phone plan for budget-conscious freelancers, as it’s the most affordable solution in this list. For only $10, you’ll have unlimited calls within the U.S., Canada, and select European countries and unlimited texts within the U.S. Solopreneurs who only need a second phone number and unlimited domestic calling will benefit from the Personal plan, which is free of charge.
The VoIP provider is likewise an excellent option for freelancers who are already working with other Google products. It seamlessly integrates with Calendar and Meet, so if you need to switch to a longer huddle with colleagues and clients, the video conferencing feature is easily accessible.
But unlike other small business VoIP services, Google Voice doesn’t have advanced VoIP tools like toll-free minutes and call monitoring. RingCentral is your best option if these features are essential to your business communications. It offers up to 10,000 toll-free minutes and call monitoring tools, like whisper, barge, and takeover.
Google Voice Features
- Multi-level auto-attendant: Send callers to different departments by letting them choose from a phone menu. Record your greetings using Google Voice’s text-to-speech tool or uploading a professionally recorded audio.
- Enhanced spam protection: The phone system automatically labels spam calls as such using advanced artificial intelligence. On top of this, it marks suspicious text messages on Android and iOS devices.
- Ring groups: Delegate a ring group to a specific Google Voice user. A ring group manager will be able to configure the ring group members, call routing rules, ring duration settings, and working hours.
Manage your VoIP costs better by exploring pay-as-you-go and prepaid VoIP options. Take into account your business and communication priorities as you consider the providers mentioned in our buyer’s guide.
How We Evaluated the Best Business Cell Phone Plans
To assess the providers objectively, we developed a scoring rubric that takes into account companies’ considerations when choosing business cell phone plans. These factors include subscription costs, essential features like unlimited calling, spam call blocking, and international calling, and customer service hours. The popularity of each vendor was likewise a part of our assessment.
Learn how we evaluated the top cell phone plans for business by clicking on the tabs below:
20% of Overall Score
To determine if the vendors have an accessible pricing point, we considered the entry-level plan’s fees and the number of subscription packages offered. We assigned higher points to those providing annual and volume discounts and free plans.
25% of Overall Score
The general features we looked at were unlimited calling, call forwarding, and call routing. Similarly, we assessed how robust the third-party integrations are.
20% of Overall Score
The niche features include tools improving security and international communications. We gave more points to those with spam blockers, in-flight texting, and international calling support. Those with video meeting features earned more points as well.
10% of Overall Score
Since not all users are tech-savvy, we considered how easy it is to set up accounts and maximize the features offered by the provider. We checked if the vendors’ proprietary apps’ interfaces are beginner-friendly.
10% of Overall Score
The customer support channels we included in our evaluation were live chat, phone, and email. We considered the schedule of customer service, giving more points to those with 24/7 operations.
15% of Overall Score
The vendors’ standout features and ease of use were part of our expert score. We checked third-party review websites to evaluate their level of popularity among professionals. In addition, we evaluated the feature inclusions for every subscription plan to determine if they provide great value for money.
Frequently Asked Questions (FAQs)
According to the Federal Communications Commission’s national broadband map, AT&T and Verizon have the broadest 4G LTE coverage, covering 56.95% and 55.9% of the country, respectively. Meanwhile, T-Mobile covers 35.3%. AT&T and Verizon are excellent options if you prioritize coverage.
Verizon 4G LTE can accommodate download speeds between 5 and 12Mbps and upload speeds between 2 and 5Mbps.
In a nutshell, these are the factors you must consider when comparing cell phone plans:
- Data and voice coverage: Check the carriers’ coverage maps to see if your business areas are included. Ask contacts as well which providers work well in different locations.
- Device options: If you plan to get a new device, see if your carrier offers your preferred brands and models. Meanwhile, if you plan to stick to your existing phone, ensure your phone plan provider supports BYOD.
- Plan inclusions: Compare the high-speed data limits for each provider’s unlimited data offerings. If you frequently travel for work, check if there’s mobile hotspot access included in the plan. Those traveling overseas should benefit from a package that features international coverage. If you choose VoIP platforms, check if the plan includes a toll-free minute allowance and robust call routing tools.
- Subscription rates: Determine how much you will spend on your mobile plan each month. When comparing quotes, consider the taxes and fees on top of the subscription rates. Note that some providers offer discounts for bulk lines and enrollment in AutoPay and paperless billing. VoIP vendors provide discounted prices for those who choose annual billing.
Your cell phone plan of choice ultimately depends on your calling and texting habits, travel frequency, and monthly budget. The best providers offer affordable packages, unlimited calling, and essential features like call forwarding and call routing. They offer robust support for remote work and mobile security and make availing new devices easier.
In our evaluation, Verizon reigns supreme over the best business cell phone plans, especially for on-the-go employees who need reliable internet connection wherever they are. With its broad coverage nationwide, premium data offerings, and unlimited talk and text features, you’ll be able to stay connected to your customers and colleagues, regardless of your location.