6 Best Business Cell Phone Plans

Verizon stands out as the best business cell phone plan because of its network reliability, extensive coverage, and robust business features like device discounts, roaming, and premium data. With up to 200GB of premium hotspot data, employees can connect multiple devices without slowdowns, even during peak times.

J.D. Power 2024 U.S. Wireless Network Quality Performance Study ranked Verizon first in network quality, with the fewest call, messaging, and data problems reported in the Northeast, Southeast, and Southwest regions. It offers 5G Ultra Wideband in major cities and strong 5G, LTE, and 3G reach, making it ideal for mobile teams. It has various features, like mobile device management tools and priority customer support.

Aside from the mobile hotspot, the provider offers unlimited premium smartphone data. This means your cellular data gets higher priority on the network and won’t be subject to slowdowns. Unfortunately, Verizon is pricey, with business cell phone plans starting at $70 per line a month. For more affordable cell phone plans, Google Voice is your best option. Its monthly base-level package is $10 per user and even offers a free plan for solopreneurs.

• Call filter: Screen and block incoming spam calls and those from unwanted numbers. Upgrade to Call Filter Plus to access caller ID for robocall control and total spam protection.
• Business Mobile Secure: Get alerts when a device tries to connect to unsecured Wi-Fi. It protects your phone against phishing and other cybersecurity risks.
• BYOD: Verizon allows users to keep their smartphones and numbers when switching to the provider. Simply check your eligibility, bring your smartphone and number, and activate them with one of Verizon’s unlimited business plans.

Block high-risk calls automatically using Verizon’s spam filter. (Source: Verizon)

T-Mobile is the best business cell phone plan for unlimited plans because all users get unlimited talk and text, nationwide 5G coverage, and unmetered 5G and 4G LTE data. Customers get unlimited text and up to 5GB of data in over 215 countries and destinations. Once you reach the data allotment limit, you still get unlimited data at a speed of 256Kbps.

This provider allows users to use its in-flight Wi-Fi with streaming solutions, available on Alaska Airlines and select American, Delta, and United flights. For those who travel a fair amount and spend hours on plans or in transit, T-Mobile offers various entertainment features, like Netflix, Apple TV+, and ViX Premium subscriptions, as an additional perk.

One downside of T-Mobile is that the business cell phone plan has a more expensive subscription when you want to secure unlimited premium data—useful for remote work and business travel. You must upgrade to its highest-tier package, which costs $105 per line monthly. Verizon offers unlimited premium data in its Unlimited Plus plan, which is slightly more affordable at $90 per line.

• Microsoft 365 access: Higher T-Mobile plans like the Advanced and Ultimate packages come with a single Microsoft Office license. Access popular productivity tools like Word, Excel, PowerPoint, and collaboration features like Microsoft Teams and OneDrive (1TB cloud storage).
• Scam Shield: This feature automatically identifies and prevents spam calls, which may put your security at risk or negatively affect productivity. It features a caller ID that displays callers’ information even on numbers not registered on your contact list. Additionally, it provides a proxy number to keep your real phone number private.
• T-Mobile Tuesdays: The T-Mobile app offers exclusive access to free offers and attractive deals from different brands. The perks include prizes and discounts on food, fuel, hotel stays, gadgets, and app subscriptions.

Block spam calls automatically using T-Mobile’s Scam Shield app. (Source: T-Mobile)

Out of all the small business cell phone plans on this list, RingCentral offers the most advanced call management tools, such as call queues and an interactive voice response (IVR) system. Its entry-level plan comes with these features, which other providers offer at higher tiers. The multilevel auto-attendant automatically directs calls to the right departments based on the caller’s key presses. Its call queue accommodates up to 25 waiting calls.

This VoIP phone system offers individual service representatives tools such as call flip, a feature that allows agents to move calls from one device to another. The call park feature enables agents to place calls in a communal “parking spot” for other team members to retrieve. These assist agents in delivering faster and more accurate customer support.

Before choosing RingCentral, note that it doesn’t offer unlimited texting. Depending on your plan, it only provides a set amount of texting credits. In contrast, Verizon—our top recommendation for small business cell phone plans—provides unlimited texting. If you’re specifically looking for a VoIP phone system with unlimited texting, consider Nextiva as a strong alternative.

• Visual voicemail: Access and manage your voicemail through RingCentral’s admin portal. Read the voicemails instead of listening to audio files and playing them repeatedly to understand the message. Users have the option to preview, delete, and forward these messages.
• Team huddle: Let members hold spontaneous virtual meetings resembling informal, face-to-face huddles. Easily host audio and video conferences where participants come and go as they please.
• Video conferencing: Host virtual meetings for up to 200 participants. If you get the large meeting add-on, your sessions can accommodate a maximum of 500 attendees.

Get an overview of all your voicemail messages on RingCentral. (Source: RingCentral)

Nextiva is included in this list of the best cell phone business plans and is ideal for companies catering to a national client base because of its generous toll-free minute allowance. It offers a maximum of 10,000 toll-free minutes, allowing customers from different parts of the country to reach out to the business without any charge.

Toll-free minutes enable you to save more on communication costs while conveniently serving your national customer base better. When making international calls, simply contact Nextiva to enable international dialing. Once enabled, you can make international calls using the Nextiva app or your physical phone.

Nextiva offers various VoIP features, but one disadvantage you need to know before subscribing to Nextiva is that its video calls only last 45 minutes. Consider other best cell phone plans for businesses if you frequently go on long video calls for client and team discussions. RingCentral is a good option, as its video meetings have a duration of 24 hours.

• Call recording: Capture phone calls and store the recordings to secure a reliable reference for business deals and agreements. These files may serve as training materials for new customer service representatives.
• Call presence: Know who among colleagues is available for calls. The phone system’s presence displays user status: available, on a call, unavailable (do not disturb), or offline.
• Call pop: See who’s on the other end of the line before answering a call. Use the call pop feature to determine the customers’ last interaction, account value, and experience score or customer sentiment.

Use NextivaONE to manage calls and texts, and conduct video conferences from your device. (Source: Nextiva)

Among the business cell phone plans we reviewed, Google Voice is the ideal provider for solopreneurs because of its free version and highly accessible pricing point. Its free features are enough for business people who need a no-frills communications solution—a straightforward VoIP phone system for calling, texting, and voicemail services. It includes one local phone number, unlimited calls and texts within the US, and voicemail.

If you need more VoIP features, upgrade to the paid plans, which start at $10 per user. The entry-level plan includes voicemail transcription, call forwarding, and integration with Google products, useful tools for managing customer interactions.

Google Voice has the cheapest business phone plans listed here. However, it doesn’t have advanced features like robust analytics capabilities. To better track call activities and key performance indicators (KPIs), consider other small business VoIP services like RingCentral or Nextiva.

• Multilevel auto-attendant: Send callers to different departments by letting them choose from a phone menu. Record your greetings using Google Voice’s text-to-speech tool, or upload professionally recorded audio.
• Enhanced spam protection: The phone system automatically labels spam calls as such using advanced AI. On top of this, it marks suspicious text messages on Android and iOS devices.
• Ring groups: Delegate a ring group to a specific Google Voice user. A ring group manager can configure the members, call routing rules, ring duration settings, and working hours of a ring group.

Get spam call alerts from Google Voice. (Source: Google Voice)

Among the best cell phone plans for small businesses included in this article, AT&T is the best for mobile security because of its ActiveArmor smartphone app. This proprietary tool enhances mobile protection against various threats, offering spam call blocking, safe browsing, public Wi-Fi security, and identity monitoring that tracks personal information on the dark web.

In addition to these key features, you’ll be able to receive data breach alerts, run reverse number lookups, identify unknown caller details, and get information about your Android smartphone if it gets lost or stolen. While AT&T offers excellent mobile security among the best cell phone plans for small businesses listed, its data offering may be a deal-breaker. It slows down the hotspot data to a maximum of 128Kbps when the user hits their data cap.

In contrast, Verizon’s mobile throttling speed is 600Kbps, a more acceptable speed for professionals who need to stay connected. Consider this option if you need internet access when working remotely. The provider offers some valuable mobile security features as well, such as Wi-Fi protection and robocall blocking.

• Video streaming: Your plan determines whether you can watch shows on your smartphone in standard definition, high definition, or ultrahigh definition. Regardless of your plan, the provider’s Video Management feature, which controls data usage, is available.
• International roaming: Call, text, and use mobile data in Latin America with no usage limits. With this, you can conveniently connect with colleagues and customers whenever needed.
• Mobile hotspot: Plug your devices into your hotspot and secure your internet connection instantly. With AT&T’s broad coverage nationwide, you can connect and work remotely without the hassle.

Use AT&T’s public Wi-Fi protection to encrypt your online activity. (Source: AT&T)