6 Best Email Hosting Providers for Small Businesses in 2023
This article is part of a larger series on Business Email.
The best email hosting options for small businesses provide ample email storage, strong security, and an easy-to-use dashboard at affordable prices. Some even offer extras like bundled web and email packages and free domains. We reviewed more than a dozen options based on price, features, storage limits, reliability, and user ratings, and narrowed it down to the six best to help you choose the right one for your small business.
- Best email hosting for small businesses overall: Google Workspace
- Best bundled email and web hosting: Bluehost
- Most advanced features and automations: Microsoft 365
- Best privacy and security features: IONOS
- Top choice for startups needing free email hosting: Zoho Mail
- Most affordable for unlimited email addresses: DreamHost
Best Email Hosting for Small Businesses at a Glance
Email Hosting Services | Plans Starting From (per Month) | Free Domain Included | Base Tier Storage | Rating |
---|---|---|---|---|
$6 | ✕ | 30GB | 4.96 out of 5 | |
$2.95 | ✓ | 100MB | 4.86 out of 5 | |
$6 | ✕ | 100TB | 4.77 out of 5 | |
Visit Microsoft 365 - 10% Off Standard, Premium Until 12-31-2022 | ||||
$1* | ✓ | 2GB+ | 4.46 out of 5 | |
Free | ✕ | 5GB | 4.42 out of 5 | |
$1.67* | ✓ | 25GB | 4.31 out of 5 | |
*Billed annually; some providers also offer monthly billing at a higher cost
Take our quiz to find out which email hosting service works best for you.
Which email hosting service is best for you?
Google Workspace & Gmail: Best Overall
What We Like
- 14-day free trial
- Low-cost inclusive plans from $6
- Easy to set up and use
- High storage limits
- Strong business email security
What's Missing
- Higher starting cost than providers like IONOS (but with more value)
- No multi-user plans (apart from Enterprise), unlike IONOS or Zoho Mail
- Doesn’t automatically encrypt emails, unlike IONOS’ business plan
Google Workspace Highlights
- Business-class email security
- Value-packed: Workspace apps (Docs, Sheets, Slides, Calendar, Meet, Chat, and more) are included
- 24/7 customer service across multiple channels (email, phone, or chat)
Google Workspace (formerly known as G Suite) includes the professional version of Gmail that allows businesses to use a custom email address. With Google Workspace, you get not only reliable and user-friendly Gmail for business email, but also an entire suite of organizational tools such as Calendars, Sheets, Slides, Docs, Meet, and Drive, to name a few—all for $6 per user, per month.
Learn how to use Gmail for business email in just a few steps. The value included is high, but if your business already has productivity software, adding the whole suite of Google Workspace apps could be overkill.
Some alternatives to consider are IONOS, which offers dedicated email web hosting for $1 a month ($12 per year) and includes a free domain, or Bluehost, especially if you need web hosting. All Bluehost plans include WordPress web hosting, a no-code WordPress website builder, a free domain, and SSL to help you build your brand’s online presence.
Features
Google Workspace has some of the most helpful email web hosting, collaboration, and productivity tools—in fact, they’re some of the most used worldwide. Besides having a custom business email address, you also get video conferencing, shared calendars, cloud storage, and content tools like online documents, spreadsheets, and presentations. Google Workspace also offers security features such as two-step verification and protection programs.
Here’s what you can expect with Google Workspace:
- Email hosting with a custom email address for your business (domain purchase required)
- Video conferencing with the option to record meetings
- High-limit individual and shared cloud storage
- Chat messaging for team collaboration
- Shared calendars with the ability to book appointments and meetings
- Online shared documents, spreadsheets, and presentations
- App integrations for business telephone and app development
- Security tools like two-factor authentication and group-based protection controls
Gmail Business Email Pricing
Business Starter | Business Standard | Business Plus | Enterprise | |
---|---|---|---|---|
Monthly Cost per User | $6 | $12 | $18 | Contact Sales |
Storage | 30GB | 2TB | 5TB | 5TB |
99.9% Uptime | ✓ | ✓ | ✓ | ✓ |
24/7 Support | ✓ | ✓ | ✓ | ✓ |
Web & Mobile Apps | ✓ | ✓ | ✓ | ✓ |
Video Conferencing Participant Limit | 100 | 150 | 500 | 500 |
Admin Tools | ✓ | ✓ | ✓ | ✓ |
eDiscovery & Retention | ✕ | ✕ | ✓ | ✓ |
Enhanced Support | ✕ | ✕ | ✕ | ✓ |
S/MIME Encryption | ✕ | ✕ | ✕ | ✓ |
Customer Service
Google Workspace customer service is available 24/7 via live chat, phone, and email. This is one of the most comprehensive customer service providers, as most do not offer support by phone (except for Microsoft 365). This enables users to resolve issues quickly, unlike providers only offering customer service through an online support form.
Our Expert Opinion
Google Workspace is not the cheapest email web hosting solution, but it’s worth using its added productivity and organizational tools. It has higher-than-average storage on its Starter plan, and while no plans include unlimited storage, its storage limits are enough for most businesses. Its storage limits, ease of use, extra features, and security make it great for your small business email web hosting needs.
Bluehost: Best Bundled Email & Web Hosting
What We Like
- Free email accounts, domain name, and WordPress included with all plans
- All-inclusive plans from $2.95 a month
- Unlimited email addresses and email storage after the base tier
- Beginner-friendly dashboard
What's Missing
- No free trial or plan, unlike Zoho Mail
- 12-month terms (annual billing) for all plans—no month-to-month contracts like Google
- Low email storage on the Basic plan
Bluehost Highlights
- All web hosting plans come with from five to unlimited free email addresses, a free domain, SSL, and no-code site builder for WordPress
- Best way to grow your online brand presence with a WordPress website
Bluehost is an industry-leading email and web hosting service provider noted for its exceptional value. It has standalone email plans (via Microsoft 365), but we highly recommend purchasing a web hosting plan, especially if you haven’t built your small business website yet, as all hosting plans include multiple email addresses. Higher-tier plans even include unlimited emails and storage.
Not only are Bluehost’s plans affordable, starting at $2.95 a month, but they also include multiple free email addresses, a free domain for the first year, a free SSL certificate, reliable web hosting, and access to additional features. For example, you can get Google Workspace integration and domain privacy for a minimal extra cost.
It is the best solution for those needing unlimited storage in their business emails and reliable business website hosting from an industry leader. Its hosting is recommended by WordPress, and site builder plans include an intuitive drag-and-drop WordPress website builder.
Features
Bluehost’s primary service is web hosting, but they include free business email hosting in web hosting plans. This makes it a great choice for small businesses looking to build a website and have a custom email address under the same provider.
Here’s what you get with Bluehost:
- A free domain for one year
- Email hosting with a custom email address
- Intuitive dashboard for creating email addresses
- Free SSL certificate for data encryption security
- Security tools like malware scanning and regular website backups (depending on the plan)
- 24/7 customer support
- WordPress website hosting and WordPress installation and updates
- A no-code website builder for WordPress
- Google My Business verification
Bluehost Business Email Pricing
Basic | Plus | Choice Plus | Pro | |
---|---|---|---|---|
Intro Cost per Month* | $2.95 | $5.45 | $5.45 | $13.95 |
Renews At* | $9.99 | $13.99 | $18.99 | $28.99 |
Email Addresses | 5 | Unlimited | Unlimited | Unlimited |
Storage per User | 100MB | Unlimited | Unlimited | Unlimited |
Free Domain | ✓ | ✓ | ✓ | ✓ |
24/7 Support | ✓ | ✓ | ✓ | ✓ |
Web Hosting | ✓ | ✓ | ✓ | ✓ |
Website Builder | ✓ | ✓ | ✓ | ✓ |
Web Hosting Storage Limit | 50GB | Unlimited | Unlimited | Unlimited |
*On an annual billing cycle
Customer Service
Bluehost’s customer service is available 24/7 via phone and live chat. This means access to assistance whenever you’re working instead of waiting for a response. It also has three different technical support lines, depending on which type of help you are looking for. This ensures you will talk to the experts best-suited to solving your problem or answering your question.
Our Expert Opinion
Bluehost is a fantastic option for businesses looking to build an online brand presence from scratch. Hosting plans include unlimited email addresses and storage in all but the entry tier, making it the perfect solution for businesses that need lots of addresses and unlimited storage.
Microsoft 365 & Outlook: Most Advanced Features
What We Like
- 30-day free trial
- Advanced business email tools, features, and automations to save time and streamline workflows
- Highest base tier storage
- Highest video conferencing limit in lower tiers (300 participants)
- Business-class email security
What's Missing
- No free or super-cheap plans like IONOS and Zoho Mail
- Some advanced features require an upgrade to the second tier (as does downloading of desktop apps)
Microsoft 365 Highlights
- Robust Outlook email web hosting bundled plans with productivity software (Microsoft Word, Excel, and PowerPoint), team chat, video conferencing, and more
- 24/7 multi-channel support
Microsoft 365 is the upgraded version of Office 365. It includes the full suite of Microsoft products, including Outlook for business email as well as Word, PowerPoint, Excel, Teams, and more. It also comes with productivity and collaboration add-ons like video conferencing tools, online storage, and shared calendars, making it one of the most advanced business email domain hosting providers.
Features
Microsoft 365 offers reliable email web hosting with a custom email for your business via Outlook. It also has web-based productivity and collaboration features modeled after the original Microsoft Office Suite, including Microsoft Word, PowerPoint, Excel, and OneNote. For collaboration, Microsoft 365 also offers video conferencing tools, extensive cloud storage, shared calendars, and security tools.
Here’s a breakdown of what you’ll get with Microsoft 365:
- Email hosting with a custom email for your business via Outlook
- Ability to save emails as templates to streamline
- Easily share calendars with other users and allow other users to manage your calendar
- Advanced email management rules, including multi-step processes
- Integrates with just about any business app in the ecosphere
- High individual and shared cloud storage limits
- High sending and receiving file size attachment limits
- Productivity management tools like planners and to-do lists, plus productivity analytics
- Security tools including access management, antivirus software, and data protection
- Teams for video and audio conferencing
- Full suite of Microsoft Apps, including Microsoft Word, Excel, PowerPoint, and more
For a complete picture of the advantages of choosing Microsoft 365 (and Outlook) for business email, read up on the Outlook features that make it an excellent option for small businesses.
Outlook Business Email Pricing
Basic | Standard | Premium | |
---|---|---|---|
Monthly Cost per User* | $6 | $12.50 | $22 |
Cloud Storage | 1TB | 1TB | 1TB |
Email Address on Your domain | ✓ | ✓ | ✓ |
Spam Protection | ✓ | ✓ | ✓ |
Multi-factor Authentication | ✓ | ✓ | ✓ |
Cyberthreat & Ransomware Protection | ✕ | ✕ | ✓ |
Web & Mobile Apps | ✓ | ✓ | ✓ |
Desktop Apps | ✕ | ✓ | ✓ |
Shared Calendar | ✓ | ✓ | ✓ |
Video & Audio Conferencing (up to 300 Participants) | ✓ | ✓ | ✓ |
Webinars With up to 1,000 Attendees | ✕ | ✓ | ✓ |
*An annual subscription that is billed monthly
Customer Service
Microsoft 365 offers 24/7 support via online ticketing and phone calls across all plans. This includes technical support for any issues from installation to configuration and others. Besides one-on-one support, Microsoft 365 also offers a comprehensive library of helpful resources, including articles, videos, and forums that are accessible anytime.
Our Expert Opinion
Microsoft 365 (and Outlook) is reliable for email web hosting, and we like its extensive cloud storage and security features. Advanced software features also make it an excellent choice for bigger businesses that need more advanced tools or want automations to speed up workflows. See how Gmail vs Outlook compare to get more information about both providers and determine if one is better for your small business.
IONOS: Best Privacy & Security Features
What We Like
- Email hosting from $1/month and includes a free domain
- Intuitive, beginner-friendly dashboard for email admin and web/mobile email interface
- Easy to connect your email to your preferred app (e.g., Outlook or Gmail)
- Extra-secure email archiving add-on available for an extra $2.50 per month
What's Missing
- Low storage limits on its most basic plan (2GB), and no unlimited storage on any plan—try Bluehost for unlimited email storage
- No video calling or conferencing, and few collaboration tools
IONOS Highlights
- Advanced antivirus for $5 per month
- 30-day money-back guarantee
- Spam filters with blacklist option
- Strict security—SSL/TLS encryption and a virus scanner available
IONOS is a web hosting company that also provides standalone email domain hosting services. It boasts secure servers with spam filters, antivirus protection, and a free domain and SSL certificate. You’ll need to upgrade to their top-tier plan for a low price of $5 a month to get advanced virus protection. This makes it the best email hosting provider for businesses needing affordable ways to deal with private or sensitive documents.
Features
Like Bluehost, IONOS is a top web domain name registrar and web host. It offers standalone low-cost business email web hosting plans with a free domain, saving you even more money. Its email hosting plans are also scalable, making it a great choice for steadily growing businesses.
Here are the features IONOS offers:
- Email hosting with a custom business email address
- Free top-level domain extensions (.com, .us, .online, or .net)
- Shared calendars and contacts with the ability to schedule meetings on higher plans
- Email synchronization across devices
- Ability to expand any plan with more storage
- Multi-user business email hosting plans as low as $2.50 per user (up to 10 users)
- Antivirus and anti-spam software, data privacy center, and free SSL encryption
In addition to standalone plans, you can also get free business email through IONOS with a subscription to any of its web hosting or website builder plans. Alternatively, you can purchase a domain through IONOS for $1 for the first year (two-year commitment required) and get a free email account along with the domain.
IONOS Pricing
Mail Basic 1 | Mail Basic 1+ | Mail Business | |
---|---|---|---|
Monthly Cost per User* | $1 | $4 | $5 |
Users | 1 | 1 | 1-10** |
Storage | 2GB (Expandable) | 12GB (Expandable) | 50GB/user |
Free Domain | ✓ | ✓ | ✓ |
SSL Certificate | ✓ | ✓ | ✓ |
Spam Filter | ✓ | ✓ | ✓ |
Antivirus | Standard | Standard | Premium |
Web & Mobile Email Apps | ✓ | ✓ | ✓ |
Add Email to Outlook or Gmail Easily | ✓ | ✓ | ✓ |
Collaboration (Calendar, Contacts & Tasks) | ✕ | ✕ | ✓ |
24/7 Multi-channel Support | ✓ | ✓ | ✓ |
*Billed annually
**As low as $2.50 per user with 10 users
Customer Service
IONOS provides 24/7 customer support for all of its email hosting plans, and users rate their services as highly knowledgeable and quick. They offer live chat, phone support in many countries, and a Help Center with tons of helpful information about their products and general questions you may have.
Our Expert Opinion
IONOS takes security seriously, and its privacy and security features are some of the strongest we’ve seen, especially in such an affordable service. It offers free antivirus protection, spam filters, a domain, and an SSL/TLS certificate on all plans, which is rarely seen in email web hosting plans costing as low as $1 per month. If your business deals with sensitive data, IONOS is the best and most affordable option.
Zoho Mail: Best Free Email Hosting
What We Like
- Free-forever plan for up to 5 users is great for startups and entrepreneurs on a budget
- 15-day free trial
- Easily integrate Zoho’s other free and paid apps
- Highest attachment limit (1GB) with Workplace Professional plan
What's Missing
- Free plan doesn’t offer adequate business email security or storage
- Complicated and not as beginner-friendly as other providers
- No option for monthly billing in lower tier plans
Zoho Mail Highlights
- Free-forever plan up to five users with 5GB of storage per user
- Workplace plans ($3 or $6/month) with business-class security, productivity software, video conferencing, and more
- Voice and video calls in all paid plans
Zoho is an online business software suite celebrated for its customer relationship management (CRM). For business email, Zoho Mail paid plans start for free or for as little as $1 per month, and there are higher business-appropriate Workplace plans with similar software and features as Google Workspace and Microsoft 365.
There is a free-forever plan for startups and entrepreneurs that need a no-cost business email option. This makes Zoho Mail the best email hosting service for businesses looking for free email hosting.
However, since its base plan tiers don’t offer the security features businesses need, we recommend opting for one of Zoho Mail’s Workplace plans or upgrading as soon as possible. If you need a free option to start with, read our tutorial on how to use Zoho Mail free for business email.
Features
Zoho offers standalone email domain hosting, starting for free on a domain you own. In higher tiers, you can use multiple domains for business email, and the Professional Workplace plan comes with a free domain. Plans scale to add business apps, especially in Workplace plans, which are the only plans that provide adequate security and storage for business email.
Here’s what you’ll get with Zoho Mail:
- Email hosting on your domain, plus multiple domains on higher plans
- Email migration services
- New SecurePass to send emails with a passcode
- Ability to recall an email after sending it
- Security measures like two-factor authentication and data encryption
- Video calling (all but the Free plan) calling for 10 to 100 participants
- Productivity apps such as shared calendars, tasks, notes, and bookmarks
- Cloud storage
- A unique collaboration tool for easier communication across teams
- Admin management features
If you plan to use Zoho Mail, you’ll need to purchase a domain first. IONOS tops our list of the best domain registrars, as you can buy a domain for $1 the first year, but any of the providers on the list would be a good option.
Zoho Mail Pricing
Free (up to 5 Users) | Mail Lite | Mail Premium | Workplace Standard | Workplace Professional | |
---|---|---|---|---|---|
Monthly Cost per User* | $0 | $1 / $1.25 | $4 | $3 | $6 |
Storage | 5GB | 5GB / 10GB | 50GB | 30GB + 10GB shared | 100GB + 100GB shared |
Attachment Limit | 25MB | 250MB | 1GB | 500MB | 1GB |
Shared Calendars | ✕ | ✓ | ✓ | ✓ | ✓ |
Video Calling | ✕ | ✓ | ✓ | ✓ | ✓ |
Productivity Apps | ✕ | ✕ | ✕ | ✓ | ✓ |
Encryption | ✕ | ✕ | ✕ | ✓ | ✓ |
Video Conferencing | ✕ | ✕ | ✕ | 10 Participants | 100 participants |
White Labelling | ✕ | ✕ | ✕ | ✓ | ✕ |
eDiscovery & Archival | ✕ | ✕ | ✕ | ✓ | ✓ |
Backup & Restoration | ✕ | ✕ | ✕ | ✓ | ✓ |
*On an annual billing cycle
Customer Service
Zoho Mail’s customer service is available around-the-clock by email, tickets, and phone, with the latter only available to paying customers. There is also a comprehensive help center on the website for those interested in troubleshooting on their own.
Our Expert Opinion
Zoho Mail’s Free plan and affordable premium pricing make it a great deal for businesses that need tools similar to what Google offers but without the hefty price tag. In fact, Zoho Mail is often cited as a top Google Workspace competitor. We highly recommend testing out Zoho Mail using its Free plan to see whether upgrading to a paid plan would suit your small business.
DreamHost: Best Way to Get Unlimited Email Addresses
What We Like
- Standalone email hosting from $1.67 per month
- Shared Unlimited web hosting plan with unlimited email addresses, plus a free domain, SSL, and no-code site builder with WordPress
- Intuitive webmail app
- Easy to connect to your preferred app (e.g., Apple Mail, Gmail, or Outlook)
What's Missing
- No plans with unlimited email storage, unlike rival Bluehost
- No productivity or collaboration tools
DreamHost Highlights
- All-inclusive plans for those needing to build an online brand presence (website and email web hosting)
- Cheapest option for those needing more than five email inboxes set up
DreamHost offers web hosting with email as well as a WordPress website builder. DreamHost’s plans are easily scalable, with starter plans solely for email hosting, and higher plans that bundle email and website hosting. While not as feature-rich as the others on this list (it doesn’t offer any marketing and collaboration features, for example), DreamHost offers unlimited email domain hosting on its higher plans.
Features
DreamHost offers email hosting services as a standalone option and, similar to Bluehost, as a value-add bundled into WordPress website hosting plans. Bundled plans include a free domain, SSL, WordPress install, and site builder. However, unlike IONOS, its standalone business email plans don’t have a free domain for business email. Regardless of which type of plan you choose, each user gets 25GB of storage.
Here’s what you can expect with Bluehost:
- Email hosting as a standalone or in bundled web hosting plans
- Spam, virus, and phishing filters
- SSL certificate
- Cloud storage
- Unlimited email addresses on higher plans
- Extensive knowledge base
- 100% uptime guarantee
DreamHost Pricing
Standalone Email Hosting Plan | Shared (Unlimited)* | |
---|---|---|
Monthly Cost* | $1.67 per user | $2.95 |
Renews At | 1 | $12.99 |
Email Addresses | ✕ | Unlimited |
WordPress Hosting & Site Builder | ✕ | ✓ |
Free Domain | ✕ | ✓ |
SSL Certificate | ✕ | ✓ |
Spam, Phishing & Virus Protection | ✓ | ✓ |
Email Storage | 25GB | 25GB |
*Billed annually, or pay month-to-month at a higher rate
Customer Service
DreamHost offers customer service 24/7 through online ticketing or via each user’s control panel, and they have dedicated staff for assistance on tech support, sales, billing, or other issues. They also have an extensive knowledge base with resources on everything from WordPress setup to domain registrations, plus an online academy where you can get guided tutorials on optimizing your online presence.
Our Expert Opinion
While DreamHost offers email web hosting services with a custom business email, its main strength is in web hosting, particularly for WordPress websites. Its extensive knowledge base and easily scalable pricing plans are a plus, especially its unlimited email hosting feature on its higher plans. This makes DreamHost a good choice for businesses that need many unique business email addresses.
How We Evaluated the Best Email Hosting Services
Researching the best email hosting providers can be time-consuming and challenging, especially when finding affordable solutions without sacrificing features. To save you time, we compared dozens of providers and narrowed them down to the best options. We based our list on affordability, amount of storage, reliability, number of email accounts included, extra features, and user reviews.
Click on the tabs for more details about how we evaluated each provider.
25% of Overall Score
Affordability is key for small businesses with limited budgets, so we chose hosts that cost $6 or less per month, at least to start. We also considered any free plans or trials so that you can thoroughly test out the product before committing.
25% of Overall Score
Each service’s ability to provide essential email web hosting services is crucial. This includes hosting multiple custom email addresses, providing sizable cloud storage, a free domain name, a mobile app, and advanced security tools and email encryption.
20% of Overall Score
The plans on this list offer much more than email hosting. Many also include productivity, collaboration, and email marketing features, plus video conferencing tools and spam filters—all of which were considered in our ranking.
10% of Overall Score
Quality customer support is one of the most helpful features an email domain hosting service can have for business owners. Therefore, we considered each host’s customer service features, including their service hours, avenues for customer support (live chat, phone, ticketing system, etc.), and whether or not they had a help center for troubleshooting.
20% of Overall Score
While each hosting service in this article lists its benefits and unique attributes, what’s most important is their effectiveness in a real-life scenario to help grow your business. Using our firsthand experience, we evaluated each provider on the quality of their features, their value for money, and their ease of use.
Based on our criteria, the best email hosting for small businesses is Google Workspace. With high storage limits on all plans, good email security, and a slew of productivity and organizational tools integrated, Google Workspace is the best. It’s also the most beginner-friendly way to set up professional email accounts for your business.
Frequently Asked Questions (FAQs)
Do I need email hosting?
Using a custom business email address with your website’s domain name (e.g., yourname@yourbusiness.com) is more professional and credible than a generic one like @gmail.com or @yahoo.com. If you’re serious about growing your business, having a custom email address that matches your website is essential. It’s also affordable, with solid options as low as $1 per month that come with a free domain through IONOS.
Does Google offer free email hosting?
While there’s no free Google Workspace plan, email web hosting is free with Google Workspace if you purchase one of its productivity suite plans and own a domain. If your budget doesn’t include money for productivity and collaboration software and you have a business domain name, try Zoho Mail’s Free plan. Alternatively, check out the top ways you can get a free business email address.
How much should I pay for email hosting?
Email hosting shouldn’t be expensive, especially for small businesses that don’t need tons of accounts. Your costs will vary depending on how many accounts are needed and what kind of storage and security you want. Many email web hosting providers have starter plans at around $5 per user, per month, though cheap email hosting companies like IONOS and Zoho Mail cost as little as $1 per month.
Bottom Line
The best business email hosting providers combine affordable prices, ample storage, multiple addresses, and great add-on features to meet the needs of small businesses. Based on our criteria, the best overall is Google Workspace. It’s not only reliable and feature-rich, with email and productivity tools included, but it is also one of the most easy-to-use email platforms. Try it free for 14 days today.