A professional voicemail greeting is one of the easiest and most economical ways to improve the face of your business. There are some services that can record one for you exclusively, or others that include it as part of a larger package of features. We looked at the most popular provider options that covered the range of options for small businesses in terms of quality and price.
Top Professional Voicemail Greeting Providers
|Fiverr||Best overall professional voicemail greeting provider|
|Nextiva||Best for full VoIP phone service|
|8x8||Best for long distance calling|
|Grasshopper||Best for virtual phone numbers|
|Phone.com||Best for vanity phone numbers|
Best Professional Voicemail Greeting Provider for Small Businesses: Fiverr
We recommend Fiverr as the best overall provider for professional voicemail greetings because it’s flexible, fast, and the most affordable. For $5, you can choose between hundreds of voice actors to record your script. It’s also easy to find same-day delivery options, scriptwriting, and other advanced services. Despite being a crowdsourcing platform, the large number of user reviews also makes it easy to find reliable sellers.
Individual sellers price their services themselves, so exact amounts may vary. However, we were easily able to find dozens of voice actors who were able to record a professional voicemail greeting in different languages and accents for $5 and deliver it within three business days or less.
Fiverr’s service is very straightforward, which is accounted for in its low price and quick turnaround. The platform connects buyers with sellers who offer small services from $5. For the purposes of this guide, we limited our review to the availability of voice actors who will record a professional voicemail greeting for $5.
What’s Missing from Fiverr
Fiverr offers the best value if all you need is a professional voicemail greeting, but the other options below all offer professional recordings within larger service packages such as VoIP phone service, virtual phone service, and vanity phone numbers. If you require any of these, then we also recommend the service providers below.
Best Professional Voicemail Recording Provider for VoIP Phone Service: Nextiva
We recommend Nextiva as the best professional voicemail recording provider for full VoIP phone service because they offer the best combination of included features, industry leading customer service, and price.
Nextiva includes at least one professionally recorded voicemail greeting with each of their VoIP phone service packages. With an Office Pro Plus account, one recording is included for free. With an Office Enterprise account, three recordings are included for free. These recordings can be up to 2.5 minutes in length (which is equal to about 500 words) and you can choose between four different voices. Additional greetings are $25 each.
Nextiva includes most of the standard phone system features that your business should expect from their VoIP phone service provider, including:
- Web-based system administration
- Call forwarding
- Conference bridge
- Voicemail to email (audio file)
- Voicemail transcription
But Nextiva’s primary differentiator is their high standard of customer support. Their award winning team pairs your business with a US-based representative to assist you with the setup and use of your service. And once your service in use, any issues are dealt with promptly. 95% of Nextiva’s incoming support calls are answered by the second ring and their goal is to resolve your issue during your first contact with them.
What’s Missing from Nextiva
If your business needs VoIP phone service as well as a professionally recorded voicemail greeting, then Nextiva offers the best combination of features and price. Their greetings are the most affordably priced of the phone services we reviewed, but not as affordable as Fiverr.
You can use the free greeting that Nextiva includes with their service then find a voice actor on Fiverr for any additional greetings for the most affordable option.
Best Professional Voicemail Recording Provider for Long Distance Calling: 8×8
We recommend 8×8 as the best professional voicemail recording provider for VoIP phone service and long distance calling. For businesses that make and receive a lot of international calls, some of 8×8’s service packages may result in significant cost savings. Their Unlimited and Global plans include unlimited calls to either 8×8’s top nine international destinations or 40, respectively.
8×8’s primary feature is in the monthly packages they offer. Their Unlimited and Global pricing plans include unlimited international calls to 8×8’s top nine and 40 calling destinations, respectively. And their per minute rates for other destinations start at $0.034, which is very competitive. For small businesses that will use their phone system to make a lot of international calls, these pricing plans may result in a significant cost savings over other service providers.
8×8 is also compliant with federal HIPAA, PCI, and FISMA data collection and storage regulations. This makes them a leading choice for small businesses that must adhere to these standards.
What’s Missing from 8×8
Like Nextiva, If your business needs VoIP phone service as well as a professionally recorded voicemail greeting and makes lots of long distance calls, then 8×8 may be the best value. Their greetings are higher priced than Fiverr and Nextiva, but the savings on long distance calling may quickly offset this.
Best Professional Voicemail Recording Provider for Virtual Phone Service: Grasshopper
We recommend Grasshopper as the best professional voicemail recording provider for virtual phone service because it balances a low-cost solution with the features and customer service that a small business will need.
Grasshopper is a lower-cost VoIP virtual phone number solution with many the features and support that solo entrepreneurs and small businesses will need, including the option to purchase professional voicemail recordings.
Calls are made and received on the customer’s personal mobile phone, although they appear to come from and to the virtual number. Inbound calls are sent directly to your designated personal phone and outbound calls can appear to originate from your business number by dialing out from within the Grasshopper mobile app.
This service can serve two useful purposes for small businesses:
- Create a main business phone number to give to your customers without the need for a full phone service; or,
- Create a phone number in the city you do most of your business in, even if you live elsewhere, to reduce your long distance costs.
If you need a quick and economical solution to make your business sound more professional, then Grasshopper’s virtual phone service will provide you with one.
What’s Missing from Grasshopper
Because Grasshopper is a virtual phone service, it uses your existing mobile phone or landline to make and receive calls. This means that you will still need to pay for your other service and use its call time. If you require a full VoIP phone service, then Nextiva or 8×8 are likely more economical solutions. As well, if you only require a professional voicemail greeting, then Fiverr is the lowest priced option.
Best Professional Voicemail Recording Provider for Vanity Phone Numbers: Phone.com
We recommend Phone.com as the best professional voicemail recording provider for vanity phone numbers because it offers the option of both toll-free and local vanity phone numbers. It’s also very competitively priced.
All of Phone.com’s plans come with over 50 included features in addition to vanity numbers, which is more than most other vanity phone number providers. Some of these features include:
- Call conferencing
- Call transfer
- Call queuing
- Send audio files of voicemails to email
As well, Phone.com’s Pro Recording Studio offers options for script consultation, professional voice talent, licensed music, studio production, and ongoing support.
What’s Missing from Phone.com
Like Grasshopper, Phone.com’s vanity phone number service does not provide your business with your actual phone service. It forwards calls to your vanity phone number to your existing mobile phone or landline to make and receive calls. This means that your existing phone service and call time will be an additional cost. If you require a full VoIP phone service provider, then Nextiva or 8×8 are likely more economical solutions. As well, if you only require a professional voicemail greeting, then Fiverr is the lowest priced option.
The Bottom Line
Most phone service providers offer the option of professional voicemail greetings, but at an additional cost to their service. Nextiva is the only VoIP phone service provider that we reviewed that includes one recording free of charge, but it means subscribing to a full phone package.
If your business is still growing and only needs a virtual phone service or vanity phone number, then we recommend Grasshopper and Phone.com and both offer the option of a professional voicemail recording.
However, in all cases, we recommend Fiverr as the best option for professional voicemail recordings because of the flexibility and variety of their service providers as well as the cost.