Voice-over-Internet-Protocol (VoIP) providers offer mobile apps for their platforms, allowing users to manage communications on the go. The best VoIP app for Android includes a free phone number for making business calls anywhere, engaging with clients via text, and forwarding callers to the right destination.
In this guide, RingCentral stood out to me as the top VoIP app for Android. Below are other providers worth considering.
| VoIP Apps for Android | Best for | Monthly Starting Price |
|---|---|---|
| RingCentral | Employee mobility | $30 |
| Nextiva | Multichannel interactions | $23 |
| Zoom Phone | Global reach | $12 |
| Ooma | Desk phone alternative | $19.95 |
| Grasshopper | Second business line | $18 |
| Phone.com | Contact management | $18 |
- Comparing the best VoIP apps for Android
- RingCentral: Best for employee mobility
- Nextiva: Best for multichannel interactions
- Zoom Phone: Best for global reach
- Ooma: Best for a desk phone alternative
- Grasshopper: Best for a second business line
- Phone.com: Best for contact management
- What’s the best way to choose a voice over internet protocol (VoIP) app for my Android phone?
- Frequently asked questions (FAQs)
- Bottom Line
Comparing the best VoIP apps for Android
| VoIP Apps for Android | Key features | My rating (out of 5) |
|---|---|---|
| RingCentral |
| 4.93 out of 5 |
| Nextiva |
| 4.32 out of 5 |
| Zoom Phone |
| 4.30 out of 5 |
| Ooma |
| 4.03 out of 5 |
| Grasshopper |
| 3.58 out of 5 |
| Phone.com |
| 3.53 out of 5 |
RingCentral: Best for employee mobility
Nextiva: Best for multichannel interactions
Zoom Phone: Best for global reach
Ooma: Best for a desk phone alternative
Grasshopper: Best for a second business line
Phone.com: Best for contact management
Methodology: How I evaluated the best VoIP apps for Android
Many VoIP providers today offer mobile apps to complement their desktop platforms. This enables users to stay connected with their customers and teams even on the go. Take a look at how I evaluated the best VoIP providers for Android phones.
I compared each provider’s plan pricing and per-user costs, and determined whether their mobile features are locked behind more expensive tiers. I also checked if a provider offers a free trial and discounts for annual plans and volume purchases.
I examined the key functionalities of each Android VoIP app to determine whether it includes features small businesses typically use to handle calls. These include contact integrations, call flip, voicemail transcription, and high-definition voice quality. I also considered the scope of its call management system by looking for auto-attendants, call blocking, business hours, and call transfers.
Remote teams with advanced communication needs often seek collaboration tools such as video conferencing and team chat. I also examined third-party apps that integrate with the VoIP Android app and the AI capabilities of its analytics platform.
I determined usability by testing each software and reviewing user reviews from reputable websites. I examined how easy it is to set up the phone menu, configure the call routing schedule, host meetings, and customize analytics tools.
To identify the best VoIP software for Android users, we checked each provider’s support channels, including phone, live chat, and email. Service providers offering 24/7 customer support, robust security, and a comprehensive knowledge base received higher scores.
The expert score is based on my specialist assessment of each software platform. I verified our findings with customer feedback to learn about their experiences and long-term use.
What’s the best way to choose a voice over internet protocol (VoIP) app for my Android phone?
With a raft of VoIP providers in the market, it’s important to carefully evaluate which one best meets your business needs. Here are factors to determine exactly what you’re looking for in a VoIP Android app:
- Pricing: Most VoIP providers charge a monthly subscription fee per user, with additional costs for exceeding call limits or availing of premium add-ons. Compare pricing across providers to identify one that fits your budget.
- Features: Compile a list of essential features you need for handling calls and collaborating with team members. Included features vary by provider, as some offer the same feature set across all tiers while others add more advanced capabilities at higher tiers. Entry-level plans typically include call forwarding, hold music, and an auto-attendant.
- Security: Prioritize providers with strict security measures to protect your data and privacy against cyber threats. Look for secure access controls, end-to-end encryption, and industry-specific compliance standards (if your business operates in a regulated industry).
- Ease of use: Take advantage of free trials and demos to get a feel for the VoIP app. To ensure a smooth setup, the provider should offer an intuitive interface, responsive customer support, and comprehensive onboarding resources. For advanced needs, look for a provider with robust routing, integration, and call flow customization options.
Frequently asked questions (FAQs)
Definitely, VoIP providers offer a mobile app version of their phone service for free. This allows you to manage calls, send SMS, and access VoIP features directly from your smartphone.
While only a few VoIP apps are offered for free, Google Voice and Skype are among the most popular budget-friendly options. However, users should be aware that free VoIP services often offer limited call features. If you’re looking for a versatile VoIP app, opting for paid options like RingCentral is a worthwhile investment to ensure better functionality and data security.
Yes, VoIP providers charge a monthly per-user fee for their subscription plans. Monthly charges range from $10 to $60, depending on the included features and provider. Free trials and free-forever versions are also available with limited access to features.
Bottom Line
VoIP apps for Android provide businesses with a cost-effective way to manage customer and team communications anywhere. It places all the most important features of your business phone system on your mobile phone, along with real-time collaboration tools like video meetings and team chat.
After examining the top options, I found RingCentral to be our best VoIP application for Android. Its mobile app offers complete access to call management, AI-powered video conferencing, and team chat, all at a fair price. Sign up for its 14-day free trial to see how it works before you commit to a paid plan.
