6 Best VoIP Services for Home Office in 2025

When it comes to residential VoIP phone service, Ooma is a well-known provider because of its free home phone plan, low-cost international calling, and crystal-clear nationwide calling. A one-time purchase of the Ooma Telo adapter transforms your analog phone into a VoIP-enabled device, allowing you to make and receive calls over the internet.

The Ooma VoIP home phone is free but offers a premium plan for only $9.99. This VoIP phone service uses a home phone number and delivers additional features like custom call blocking, advanced voicemail, and integration with smart home assistants.

If you don’t have an analog phone to connect to the Ooma Telo but still want a similarly free VoIP home phone service, check out Google Voice. It has a free residential VoIP plan for anyone with a Google account and is compatible with select desk phone models, a versatile alternative to analog setups.

• Custom call blocking: Create a list of caller ID names and phone numbers you want to prevent from reaching you. Ooma partners with the Nomorobo call-blocking app so you can control what happens to a blocked number.
• Voicemail monitoring: Listen to voicemails as they’re being left. You can choose to accept the call or leave it as a voicemail. Use this feature if you’re unsure whether to pick up the call or let the call go to voicemail.
• Enhanced caller ID: Look up the registered owner of an incoming call in a national database to know who’s calling. When an incoming call comes in, Ooma displays the caller’s name and phone number based on the caller ID screen.

Provide a caller’s key information to block their number. (Source: Ooma)

Vonage is another residential VoIP provider offering a gateway device to connect your traditional landline to your existing internet service. Home phone plans are available in two options: domestic and international. Paying $14.99 monthly grants your analog phone the ability to make unlimited international calls to over 60 countries, including the UK, Italy, Hong Kong, France, and Germany.

The Vonage World Prime plan offers substantial cost savings for anyone making frequent overseas calls. You don’t have to worry about paying for costly per-minute rates, which quickly add to your monthly fee. Otherwise, local businesses may opt for the domestic plan for free calls to the US, Canada, Mexico, and Puerto Rico.

Note that Vonage’s displayed prices are promotional rates dedicated to new customers. After the initial period, monthly fees may increase to standard rates. If you prefer a home VoIP service with consistent pricing, choose Ooma, which offers unlimited calls to up to 70 countries.

• Boomerang: When a phone number added to Boomerang calls you, Vonage prompts the caller to hang up and then automatically connects you to your Vonage number at no cost to the caller.
• SimulRing: Calls made to your home phone are forwarded to at least five additional devices at the same time. It can ring your landline, smartphone, and cellphone. Per-minute rates apply to calls forwarded to your international numbers.
• Voicemail Plus: Displays your voicemails from various platforms, including your phone, email inbox, text message, or Vonage online account. Voicemails up to one minute long are transcribed into English and Spanish.

Manage calls on your home phone from your mobile device. (Source: App Store)

Zoom Phone is the only residential VoIP on this list with video conferencing, team chat, and integrations with popular business tools like Salesforce and Microsoft. It’s an excellent choice for remote employees who want to connect with team members via calls, video meetings, and chat. Users can switch between channels and elevate a call to a video meeting, facilitating a seamless transition between communication channels.

While Zoom Phone is a VoIP service built for small businesses and larger enterprises, its flexible pricing makes it accessible to home-based entrepreneurs. Starting at just $10 per user monthly, you get complete VoIP features, including unlimited auto-attendants and call monitoring.

On the downside, Zoom lacks built-in support for faxing, which may be inconvenient for those relying on online faxing to send confidential documents. Ooma is one of the few VoIP home phone providers that allows users to connect its dedicated VoIP adapter to an analog fax machine, allowing faxing transmission over the internet.

• In-call controls: Access a suite of call features when you’re in an ongoing call. During the call, you can record, mute, transfer, or add another participant.
• SMS templates: Create up to 50 custom text messages to reduce the manual work of sending repetitive messages. Tailor your SMS by filing specific fields and recipient distribution.
• Videomail: Record a video greeting for other Zoom users who are unable to reach you via phone call. To enable this feature, make sure to have a prerecorded videomail set up in your Zoom account settings.

Zoom Phone works seamlessly across devices. (Source: Zoom Phone)

Google Voice is a cloud-based phone service built for Google Workspace users or anyone with a Google account. The personal account is a free VoIP service that supports basic calling, texting, and voicemail. If your team has an existing Google Workspace subscription, you can purchase the Google Voice add-on to access professional phone features like ring groups and multilevel auto-attendant.

As part of the Google Workspace office suite, Google Voice tightly integrates with other productivity tools such as Calendar and Google Meet. This allows you to schedule calls directly within your calendar and receive meeting context by linking calls to specific contacts.

The need for a Google Workspace subscription to access Google Voice business adds extra costs beyond the monthly subscription fee. If you’re seeking straightforward pricing, consider Grasshopper, which provides entry-level calling and texting functionality for straightforward residential VoIP needs.

• Automated attendant: Create a phone menu system that routes incoming callers to a specific user, phone number, ring group, or voicemail. Add a welcome greeting by uploading a prerecorded audio or using the text-to-speech tool.
• Session-initiated protocol (SIP) link: Access Google Voice features like ring groups, voicemail transcription, and call forwarding, while keeping your existing carrier. This allows you to keep your current phone infrastructure without interrupting Google Voice.
• Desk phone support: Connect your desk phones to Google Voice to make and receive calls via the internet instead of analog lines. Supported devices require OBi edition firmware.

Google Voice maintains a familiar, user-friendly feel. (Source: Google Voice)

Grasshopper is an entrepreneur phone system that works atop your existing phone line, whether landline or mobile. Subscribing to the True Solo plan gives you a choice of a local or toll-free vanity number, where you can route all your incoming calls to or from your personal number. This gives you the flexibility to direct calls made to your business number to your existing line.

A professional-looking number enables quick identification if an incoming call is for work or personal matters, even when using the same device. Grasshopper keeps all business calls, texts, and voicemails sent to your number within its softphone app, ensuring your personal communications remain completely separate.

Grasshopper comes up short because of its limited support for flexible call flows. A more solid alternative is Talkroute, which offers a customizable call management system for forwarding and routing calls to different devices.

• Voice Studio: Create a positive impression on your callers by ordering professionally recorded greetings in English, French, or Spanish. Write your script and choose from a selection of voiceover actors.
• Live answering service: Grasshopper partners with Ruby to deliver live receptionists who will answer your calls, collect customer information, and schedule appointments.
• Incoming call control: Specify how incoming calls are handled based on your business hours. You can also set an away message for calls received after hours.

Customize call management right on your mobile device. (Source: Grasshopper)

Talkroute offers a range of call forwarding and routing capabilities to provide the flexibility of taking business calls at home, office, or anywhere in the world. Direct calls to as many numbers as you want, with the flexibility to ring your devices either in sequence or at the same time. You can customize ring schedules for different devices by setting the time and days you prefer to receive calls.

Typically, virtual phone systems have a designated number of rings before a call gets disconnected. With Talkroute, users can put multiple callers on hold and modify the call paths for all their devices. While a call is on hold, the system plays a prerecorded custom message or hold music until someone picks up the call on another device.

The inability to make international calls can be a dealbreaker for businesses maintaining frequent communication with overseas clients. Vonage for Home addresses this need by offering calls to up to 60 global locations for as low as $14.99 per month.

• Live call transfer: Assign transfer codes to specific users, numbers, extensions, or voice mailboxes. Choose blind transfer for instant connection or attended transfer to speak with the receiving party first.
• Text messaging: All virtual phone numbers in Talkroute can send and receive text messages. You can also receive them in your email, with the sender’s number and text message.
• Mailboxes: Assign users, phone numbers, or departments, so they manage their voicemails separately in one place. Receive a text transcription of your voicemail or direct them to your email.

Add pictures to your text message for engagement. (Source: Talkroute)