Using virtual backgrounds in video meetings varies slightly across platforms, but the steps generally stay the same. First, install the video meeting app and log in. Then, open settings and navigate to virtual backgrounds to select among the preloaded images or upload your own. Before learning how to use a virtual background, it’s important to…
How To
How to Calculate Call Abandonment Rate in 4 Steps (+ Calculator)
Call abandonment rate is the percentage of incoming calls terminated before a customer speaks to a live customer service representative. A high abandonment rate indicates that callers may be waiting too long in the call queue, experiencing connection problems, or not getting the information they need from the interactive voice response (IVR) system. In this…
How to Get a Vanity Phone Number: A Small Business Guide
Vanity numbers deliver an easy way for your business to stay in the minds of your customers. These numbers provide a memorable number incorporating an alphanumeric combination of letters and numbers to form words or phrases. For a small business, learning how to get a vanity phone number is a smart way to build your…
Fixed vs Variable Costs: Determining Your Contribution Margin
Fixed and variable costs are categories of costs based on activity level. Fixed costs are expenses that don’t change regardless of changes in activity level, whereas variable costs respond directly to activity level changes. Distinguishing between fixed vs variable costs help in determining your business’s contribution margin (CM). Fixed vs Variable Cost Examples The list…
How to Get a Real Estate License in Every State (7 Steps)
To start a career as a real estate agent, you’re required to obtain a license from your state’s Real Estate Commission. While the steps may vary slightly based on your state, getting a real estate license generally includes completing prelicensing education, getting a background check, passing the real estate exam, finding a sponsoring brokerage, and…
How to Use VoIP Fax: Step-by-step Guide & Benefits
Voice-over-internet-protocol (VoIP) providers like RingCentral and Nextiva come with fax capabilities for sending and receiving documents securely over the internet. The process involves selecting the recipient, choosing a cover page template, uploading the file, and setting the schedule for transmission. In this article, we’ll explain the steps in detail using RingCentral and Nextiva fax solutions,…
New Hire Announcement: Small Business Guide
A new hire announcement is an internal communication introducing a new employee, typically sent a few days before they join your company. It includes who the new hire is, what role they’ll fill, who they’ll work with, and when they’ll join your team. It may also include some interesting personal details about the new employee…
Determining Tax Deductions for Travel Expenses + List of Deductions
The IRS considers deductible travel expenses to be any ordinary and necessary expenses you incur while traveling away from home on business. To get tax deductions for travel expenses, the trip must have a business purpose and be temporary (less than one year) and you must be away from your tax home for a length…