Giving employee holiday gifts is one of the best ways to keep your employees engaged—it shows your team you care about them and value their contributions to your company. Although certainly not required, holiday gifts for employees can be part of building a loyal and effective team. The gifts don’t always have to be pricey…
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The Simple Guide to Understanding CRM Pricing Models
Customer relationship management (CRM) pricing models—or how an organization’s cost of using a CRM is structured—can be complex. However, the most common pricing factors include the number of users, set of features, billing frequency, and optional add-ons. The average pricing of CRM systems ranges from $12 to $300 per user, per month, depending on the…
20 Crazy Publicity Stunts That Actually Worked
By definition, publicity stunts are designed to capture public awareness, generate viral sharing, and earn media coverage. While these events can be notoriously high risk, the potential payoff in the form of massive amounts of press makes the gamble worth it. To get ideas for a public relations (PR) stunt to increase positive brand awareness…
9 Sales Team Training Tips for Fostering a High-performing Team
Getting quality talent in place is an excellent start, and utilizing ongoing sales training strategies gives your team the tools and resources to build a successful sales operation and helps ensure they fully understand their responsibilities. We identified the nine best practices for sales team training to help you foster a more collaborative environment, drive…
7 Essential CRM Reports Every Small Business Should Use
Customer relationship management (CRM) software reports take sales activity data stored in the system and condenses it into visual, actionable information. CRM reports help businesses evaluate their operation and gain insights, such as progress toward sales goals, bottlenecks in the sales process, and how well an individual or team of reps performs. In this article,…
The 6 Key Aspects of Sales Management (+ Free Templates)
Sales management is the process of developing, monitoring, and cultivating the end-to-end operations of your entire selling process. The six key ways to do this is to effectively build and onboard your sales team, develop a sales plan, provide your team with resources, and monitor your sales and team’s overall performance. We’ll explore these key…
7 Examples of Excellent CRM Workflows
Customer relationship management (CRM) software is an effective solution for managing leads, the sales process, and sales activity. It’s also a powerful tool for automating various deal, lead, and customer workflows that help you get opportunities through the pipeline efficiently. In this article, we explore seven examples of CRM workflows you can automate as well…
HR SMART Goals: Examples for Small Business HR Professionals
Human resources (HR) professionals need to set strong goals to help effectively manage key tasks such as payroll, hiring, onboarding, compliance, and employee management. Taking the SMART (Specific, Measurable, Achievable, Relevant, Time-bound) approach enables you to divide these larger projects and ongoing tasks into digestible sprints, helping set your company’s key performance indicators (KPIs) or…