Press releases can be used for everything from product launches and new hire announcements to awards, partnerships, acquisitions, charitable initiatives, and events. We compiled various best press release examples to illustrate how to objectively showcase a newsworthy angle, engage the target audience based on their interests, and give journalists resources that make it easy to…
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The Simple Guide to Understanding CRM Pricing Models
Customer relationship management (CRM) pricing models—or how an organization’s cost of using a CRM is structured—can be complex. However, the most common pricing factors include the number of users, set of features, billing frequency, and optional add-ons. The average pricing of CRM systems ranges from $12 to $300 per user, per month, depending on the…
9 Sales Team Training Tips for Fostering a High-performing Team
Getting quality talent in place is an excellent start, and utilizing ongoing sales training strategies gives your team the tools and resources to build a successful sales operation and helps ensure they fully understand their responsibilities. We identified the nine best practices for sales team training to help you foster a more collaborative environment, drive…
7 Essential CRM Reports Every Small Business Should Use
Customer relationship management (CRM) software reports take sales activity data stored in the system and condenses it into visual, actionable information. CRM reports help businesses evaluate their operation and gain insights, such as progress toward sales goals, bottlenecks in the sales process, and how well an individual or team of reps performs. In this article,…
The 6 Key Aspects of Sales Management (+ Free Templates)
Sales management is the process of developing, monitoring, and cultivating the end-to-end operations of your entire selling process. The six key ways to do this is to effectively build and onboard your sales team, develop a sales plan, provide your team with resources, and monitor your sales and team’s overall performance. We’ll explore these key…
7 Examples of Excellent CRM Workflows
Customer relationship management (CRM) software is an effective solution for managing leads, the sales process, and sales activity. It’s also a powerful tool for automating various deal, lead, and customer workflows that help you get opportunities through the pipeline efficiently. In this article, we explore seven examples of CRM workflows you can automate as well…
HR SMART Goals: Examples for Small Business HR Professionals
Human resources (HR) professionals need to set strong goals to help effectively manage key tasks such as payroll, hiring, onboarding, compliance, and employee management. Taking the SMART (Specific, Measurable, Achievable, Relevant, Time-bound) approach enables you to divide these larger projects and ongoing tasks into digestible sprints, helping set your company’s key performance indicators (KPIs) or…
9 Soft Sales Skills Every Salesperson Should Know
Soft sales skills are interpersonal capabilities that allow reps to connect and develop strong relationships with prospects and customers. Things like resilience and emotional intelligence help build trust, making them especially useful skills in a sales position. We’ll discuss these developable traits and other key soft skills like them to help you generate, qualify, and…