The average cost of a cloud-hosted voice-over-internet-protocol (VoIP) service ranges from $15 to $60 per user on a monthly basis. Other fees add to your VoIP expenses in the form of metered calls, types of phone numbers, number of users registered, premium call features (add-ons), hardware, and internet plan. In this guide, we’ll explore how…
Ultimate Guide
Shopify Pricing Plans: Comparison, Fees & Calculator
Starting at just $5 per month, Shopify pricing is transparent and straightforward, consisting of monthly and per-transaction fees.
Shopify offers a starter plan perfect for social media selling at $5 a month and a full-fledged online store starting at $39 a month. Shopify’s affordable pricing plans (along with its ease of use and robust yet scalable features) earned it the top spot in our list of the best ecommerce platforms. However, if you’re…
Retail Expansion: What You Need to Know to Grow Your Store
Perhaps you didn’t consider expansion when you first started your retail business—it can be intimidating to think about growth when you are just starting. However, retail expansion doesn’t have to be overwhelming if you approach it strategically. This guide will walk you through everything you need to know when considering retail expansion—from determining when the…
IVR Containment Rate: Definition & How to Improve It
The interactive voice response (IVR) containment rate, a call center metric, refers to the percentage of calls the IVR system successfully handled without assistance from a human agent. A high IVR containment rate means the system was able to resolve customer concerns, reducing the burden on the human workforce and improving the overall call center…
Cost of Goods Sold: What It Is & How To Calculate It
Cost of goods sold (COGS) represent the total costs in making or purchasing a product. In simpler words, COGS is the amount you paid when you produced or purchased the products that were sold during the period. Selling costs like commissions are not part of COGS. Rather, these are recorded as part of operating costs….
How Much Are International Calls? What Small Businesses Need to Know
International calling costs vary based on the country you’re calling and the service provider you use. Voice-over-internet-protocol (VoIP) providers offer the cheapest per-minute international call rates, ranging from 1 cent to $1 per minute. They also have different international call plans for specific needs. In this article, find out how much are international calls, learn…
How to Lease a Retail Space in 6 Steps
Leasing or renting a retail space requires careful planning, as the space you choose will not only be one of your most significant operating costs but will determine your location, product quantity, storage, and store layout. To effectively rent a retail space, you need to set a budget, look for a few quality options, and…
Handyman Insurance: Cost & Coverage
Handyman insurance is a combination of policies, the most common ones being commercial property and general liability. These coverages provide protection for your business against property loss and legal fees if you’re sued for injuries, have to pay for property damage, or replace your property. General liability and commercial property handyman insurance costs anywhere from…