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What is

What Is a QR Code Payment? Small Business Guide

A QR code payment is a contactless payment method made via scannable graphics. It requires a very simple set up, but the potential payoff is great.

By Anna Lynn Dizon June 22, 2023 | Retail, What is

Scanning a QR code.

QR stands for quick response and refers to the black-and-white square graphic label that looks like a bunch of large pixels. Each graphic contains unique information that lets you visit a website, place an order, and make a payment by scanning the image with an app on your mobile device. How Do QR Code Payments…

Ecommerce Payment Security: 10 Small Business Best Practices

By Andrea Herrera June 20, 2023 | Retail, What is

Young woman working on a laptop

The boom in online shopping, along with the general increase in fraudulent activity, has made ecommerce payment security vital. Ensuring the security of customer payments is the responsibility of every small business owner that accepts payments online. Follow the 10 best practices listed below to keep your site and customers safe. 1. Choose a Trusted…

Passive Candidates: Ultimate Guide for Small Businesses

By Jennifer Soper June 19, 2023 | Human Resources, What is

Man sitting in the office.

Passive candidates are people who are typically already employed and not actively seeking new roles, but may be open to new opportunities and potential career advancements. You can often find them via social media platforms, LinkedIn, or employee networks and referrals. Recruiting passive candidates can be valuable to your company, as they often bring experience…

Resume Screening: Complete Guide for Small Businesses

By Jennifer Soper June 16, 2023 | Human Resources, What is

Hand holding a resume.

Resume screening is a critical step in the recruiting process that involves reviewing resumes to narrow in on only the most qualified candidates. There are two ways to screen resumes—manually reviewing them or using a resume screening tool such as an applicant tracking system (ATS). Manual screening requires a careful review of details to filter…

What Is POS Security? A Guide to Protecting Your Data

By David Rivera June 16, 2023 | Free Resources, Retail, What is

How to Secure Your Point-of-Sale System

Point-of-sale (POS) security protects the computer systems that process debit and credit card transactions. Because point-of-sale systems can contain sensitive data like account numbers, emails, and addresses, hackers target these systems, and a data breach can be costly both financially and reputationally. POS system security does not only apply in-store; POS systems can also be…

What Is Call Whisper? A Comprehensive Small Business Guide

By Sam Dadofalza June 16, 2023 | Office Technology, What is

The female call center agent smilingly talked to the client.

Call whispering is a voice-over-internet-protocol (VoIP) feature that lets managers listen to an active call between an agent and a customer and talk to the agent simultaneously without the customer knowing. It benefits customer service teams by speeding up issue resolution, empowering new agents, and making coaching easier for managers. In this article, we’ll explore…

What Is a Sole Proprietorship? (+ Examples)

By Lea Uradu, J.D. June 15, 2023 | Taxes, What is

A person holding a notebook with a sole proprietorship written.

A sole proprietorship is a small, unincorporated business run by a single person. This business structure is easy to set up and doesn’t require much paperwork. The entity does not exist apart from the owner, so if you start one, then you can use your first and last names as your business name or adopt…

How to Get an Employer Identification Number (EIN)

By Lea Uradu, J.D. June 14, 2023 | Taxes, What is

Gorgeous woman in formal attire holding a tablet.

An employer identification number (EIN) is a unique nine-digit number that identifies your small business when you file taxes, open a business bank account, get a business loan, or perform other business activities. Obtaining an EIN is free, and you can apply for it online, by fax, or by mail if your business is in…

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