7 Best Vanity Phone Number Providers in 2025

RingCentral offers three business phone plans through its RingEX line. The base or Core plan includes unlimited domestic calling within the United States and Canada, 100 toll-free minutes, and a receptionist console. However, it only has 25 SMS credits and basic call queues, which isn’t beneficial for businesses with more complex phone systems.

In contrast, the Advanced plan increases the capacity for calling and texting with 1,000 toll-free minutes, 100 SMS credits, advanced call queues, call monitoring, hot desking, and unlimited internet fax. Finally, the Ultra plan includes the highest toll-free minute allotment: 10,000 minutes, 200 SMS credits, unlimited storage for files, messaging, and recordings, and device analytics and alerts.

• Call delegation: Enable assistants to handle calls on behalf of executives to manage a high volume of inquiries. Assign 10 assistants to an executive and 10 executives to an assistant.
• Call flip: This function transfers an ongoing call between phones without interruptions. It is useful when an individual is engaged in a long conversation and needs to switch devices.
• Multi-level auto-attendant: Set up call flow configurations with connections to voicemail, employee extensions, or external phone numbers. Each account can use up to 250 voice menus and submenus.

Set up an IVR system with multiple extensions and menus. (Source: RingCentral)

Grasshopper is one of the best vanity phone number providers because it offers business numbers for small business owners. Starting with the solopreneur plans, Grasshopper’s True Solo includes essential VoIP features for one user by providing one phone number and one phone extension.

The Solo Plus plan includes one business phone number but has unlimited users and three extensions, which is best for creating a simple call routing system. The Small Business plan includes four phone numbers with unlimited users and extensions for more complex phone systems or multiple employees. You can also purchase an additional number for any plan at $9 a month.

• Voicemail transcription: Instead of listening to voicemails, read your messages on the go by converting the files from audio to text.
• Call control: Set up a custom business schedule for routing your calls. You can also screen or block calls to create clear call flows.
• Reporting: Grasshopper features three types of reports. The Usage Report shows the number of inbound and outbound minutes used and the average call length. The Detail Report displays key information, such as call duration, caller ID, connecting number, and extensions. Lastly, the Activity Report shows an overview of calls, voicemails, and faxes.

Grasshopper reports dashboard featuring the Usage, Detail, and Activity reports. (Source: Grasshopper)

JustCall offers several customer communication platform plans, each prioritizing marketing campaigns and customer support. The Essentials plan includes 1,000 minutes of inbound calls, 500 minutes of outbound calls, business-hour routing, call tracking, and basic call analytics, which works well for under three campaigns.

Similarly, the Team plan increases the capacity for outbound calls by 1,000 minutes. It also has call recording features, 60 minutes of call transcription and summary per user, and a single-level IVR system. The Pro plan offers intelligent routing with an autodialer and callback automation for business owners who require call monitoring.

While the other plans have a set price, the business plan allows you to customize the number of inbound and outbound call minutes and SMS messages. It also provides enterprise features like personalized onboarding and priority support. Contact a sales representative to learn more about this plan.

• Click-to-call: Add a click-to-call button on your web pages to give customers an easy way to reach your business. Input the phone number, which will automatically dial when leads click the button.
• Smart chapters: After recording a call, JustCall uses AI to sort recordings and make searching your call history easier.
• Voicemail drop: Leave a prerecorded message when your call goes unanswered. This ensures service representatives won’t have to keep dialing the numbers of customers who are unavailable to take the call.

Create a menu of pre-recorded messages for outgoing calls. (Source: JustCall)

Takroute offers four distinct plans: three base plans and one enterprise option. The Basic plan includes one user and is best for solopreneurs because it offers unlimited calling, 500 text messages, call forwarding, call stacking, and custom greetings. Additional account users can also be purchased for $5 per month.

For businesses that use their vanity number to send text messages, the Plus plan is an excellent option because it offers unlimited text messages, auto-attendant, single-digit extensions, and simultaneous ring. In comparison, the Pro plan increases the number of users to 10. It also enables more complex phone systems with access to a multilevel auto-attendant, multidigit extensions, scheduled call forwarding, call recording, and analytics.

For businesses with more employees or that require more business phone numbers, the Enterprise plan provides over 10 numbers with access for more than 20 users. If you need more hands-on customer service, this plan includes a dedicated account manager and a custom pricing structure that reflects your unique business needs.

• Call reporting: Talkroute offers comprehensive history reports that provide detailed call information, including date, time, duration, caller ID, and status. You can also use the advanced filtering feature to narrow down call log results.
• Voice Studio: Talkroute provides voice talent services for businesses that need professional-sounding voice prompts for an auto-attendant or voicemail. To use their services, submit a script through the website and wait three business days for the recording.
• Caller ID: Display your preferred phone number and customize your display name as you make outgoing calls. This makes customers more likely to pick up phone calls since they’re familiar with the name attached to the number.

Screen incoming calls with Talkroute’s caller ID. (Source: Talkroute)

GoTo Connect offers three business phone plans geared toward different businesses. Each plan provides 1,000 toll-free minutes to share across the account. The Phone System plan offers smart call routing, call queues, and call recording for companies that want a vanity phone number with unlimited international calling.

Small businesses focused on improving customer experience would benefit from the Connect CX plan, which provides a shared inbox, web chat, customer surveys, and SMS and MMS campaigns. Then, the Contact Center plan offers AI and analytics with supervisor analytics, autodialers, and quality management.

• Instant response: Respond automatically to every missed call from first-time callers or new customers. Customize the message, stating the date and time you’re free to take a call or alternative ways to contact your business.
• Call queues: GoTo Connect offers unlimited call queues to assign incoming calls to a distinct group. This feature makes assigning callers to a specific extension or route easier.
• Customizable dial plans: Create a dial plan to map out how inbound calls will be routed to your phone system. GoTo Connect’s visually appealing dial plan editor lets you drag and drop different routing steps, including sound clips, voicemail, schedule, queue, and auto-attendant.

Use the dial plan editor to create custom call flows. (Source: GoTo Connect)

800.com provides the best vanity phone numbers for business messaging. Each plan has a set message limit. Additionally, all plans include extensions, call forwarding, call screening, voicemail, analytics, call recording, and texting.

The Personal plan allows access to one business phone number, 1,000 minutes, and 120 SMS messages. Therefore, it is unsuitable for businesses conducting marketing campaigns or broadcasting messages. In contrast, the Unlimited plan includes three numbers for three users, unlimited minutes, 500 SMS messages, and campaign credits. However, the Unlimited plan charges for transcription.

In contrast, the Pro plan includes five toll-free numbers, one local number, one fax number, 5,000 calling minutes, and 1000 transcription and campaign minutes. This account also has unlimited seats and extensions, making it the best plan for businesses with multiple telephone numbers.

• Sequential call forwarding: When an incoming call comes in, ring multiple phone numbers in a specific order until someone picks up. Set schedules for each number, depending on the availability of the agent or team assigned to the phone number.
• Call recording: Record all phone conversations for an objective reference for client and stakeholder agreements. Refer to previous phone calls to identify areas for improvement.
• Call analytics: Review call metrics to gather key insights for improving customer service. Categorize calls by day and time, geography, or duration.

Sort call analytics by day and time in your account dashboard. (Source: 800.com)

One primary difference between the Phone.com plans is the allocation of business phone numbers and calling minutes. While the Basic plan allows one number per account, the Plus and Pro plans offer one per user. The Basic plan is the only subscription with metered calling, at 500 minutes.

In contrast, the Plus and Pro plans include unlimited calling minutes, as well as VoIP features like call forwarding, auto-attendant, follow-me, and call screening. The Pro plan also includes more advanced analytics, call recording, and integrations with third-party business applications.

• Call screening: Every time you pick up a call, the phone system will announce the caller ID and the number they called, including the option to accept or decline the call. While listening to the announcement, the caller hears your phone system’s ringtone.
• Business hours: Set your company’s operational hours to route calls to preselected destinations when a customer calls after hours. You can also create custom routing rules for lunch hours and national holidays.
• Call logs: This feature displays the details of all the calls made in your phone system. Each log contains the call date, time, type, and caller ID. If call recording is enabled, an audio recording will be included.

Consult the call logs for detailed reports and recordings. (Source: Phone.com)