Customer relationship management (CRM) software is an effective solution for managing leads, the sales process, and sales activity. It’s also a powerful tool for automating various deal, lead, and customer workflows that help you get opportunities through the pipeline efficiently. In this article, we explore seven examples of CRM workflows you can automate as well…
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HR SMART Goals: Examples for Small Business HR Professionals
Human resources (HR) professionals need to set strong goals to help effectively manage key tasks such as payroll, hiring, onboarding, compliance, and employee management. Taking the SMART (Specific, Measurable, Achievable, Relevant, Time-bound) approach enables you to divide these larger projects and ongoing tasks into digestible sprints, helping set your company’s key performance indicators (KPIs) or…
9 Soft Sales Skills Every Salesperson Should Know
Soft sales skills are interpersonal capabilities that allow reps to connect and develop strong relationships with prospects and customers. Things like resilience and emotional intelligence help build trust, making them especially useful skills in a sales position. We’ll discuss these developable traits and other key soft skills like them to help you generate, qualify, and…
11 Best Blogger Forums & Facebook Groups
Joining blogger forums and Facebook groups is a terrific way to build your knowledge, expand your network, and learn from others’ successes and failures. There are so many online communities, it’s hard to know where to start. That’s why we’ve compiled our list of 11 best blogger forums and Facebook groups that stand out among…
40 Resources for Black-owned Businesses: HR, Sales & More
Black business owners looking for training and certifications, access to funding, and assistance with key business operations like HR and sales can unlock access to programs and opportunities geared to help them succeed. Fit Small Business has created a list of resources for Black-owned businesses in the following areas: Training and certifications: Get certified as…