POS Nation is a customized point-of-sale software and hardware package that focuses on retailers, especially those with specific needs such as for groceries or alcohol sales. It works with multiple payment providers, although the monthly plan requires Worldpay. With excellent customer support and an intuitive system, it’s a great choice for many niche retailers.
What We Recommend POS Nation For:
We have researched dozens of POS software and can say that for specific industries, POS Nation leads the pack. While pricier, it offers excellent features that make it a good choice for many retailers. However, we found it is especially suited for:
POS Nation has built-in age-verification tools, making it our top choice for liquor stores. Mix-and-match bottle pricing, case-break inventory tracking, detailed vendor management, reports for specific state regulations, and more offer liquor and beer stores all the tools they need.
POS Nation is also our top choice for convenience stores because of its lottery ticket management, robust inventory features, shrinkage detection, and employee shift tracking.
Perishable inventory tracking, mix-and-match pricing, and built-in customer tracking, along with options for integrated self-checkout, scales, and scanners, make POS Nation a great choice for grocery stores.
When POS Nation Would Not Be a Good Fit:
- Restaurants: This software is designed for retail and is not the best fit for restaurants needing functions like reservations or bar tabs. Read our reviews of the best restaurant POS systems.
- Retailers with a heavy online sales component: Some users said the software lacks connectivity to their online store and did not provide a way to take phone orders. This may require extra customization.
Looking for something different? Read our guide to the best POS systems for small businesses to find software that’s right for you.
POS Nation Overview
POS Nation Pros
POS Nation Cons
Needs Worldpay processing agreement
Monthly plan has 24/7 support and training
After first three months, 24/7 tech support costs $39.99/month extra (for purchase vs monthly plan)
ID verification functions
Highly customizable, robust system
POS Nation Pricing
POS Nation has two basic plans: one with a monthly subscription and another that has a one-time fee. There’s also a custom build plan that offers more flexibility—you can choose your own processor (the other plans require a Worldpay agreement) and pick only the features you need without any long-term contracts.
One thing POS Nation does a little differently is that basic hardware is included in your POS plan.
Flex Monthly POS: $99 per month
- Includes software, touch PC, receipt printer, scanner, cash drawer, chip card reader
- 24/7 support, unlimited training
- Lifetime warranty
- Requires Worldpay processing agreement
Freedom POS: $999 one-time for hardware; $69 per month for the software
- Includes touch PC, receipt printer, scanner, cash drawer
- Business hour support for 90 days
- Two-year warranty
- Free chip card reader and POS software with a Worldpay processing agreement
POS Nation Payments
- Works with several payment processors
- Cash discount program
POS Nation can connect you to several payment processors, including First American, Heartland, EVO, and Swipely. However, for the monthly plan, you must use Worldpay. Whichever you select, POS Nation Merchant Services offers integrated payment processing.
Payment processing includes gift card, debit, credit, and check processing. It also has a cash discounting program so that you can pass the cost of credit card processing to your customers or reward customers for using cash.
POS Nation Hardware
Like Clover, POS Nation has its own hardware into which they build the software before delivery. POS Nation offers an interactive guide to help you build and price your own system, as well as a general guide on the different types of hardware provided and their uses.
In addition to the basic package included with the plans, you can purchase extra items. POS Nation offers a variety of options in terms of pricing and features. For example, scales run from simple on-counter weighing devices to labeling scales to in-counter scanners scales.
- Tablets with charging docks: $1,350 (extra docks $179–$299)
- Receipt printers: $258–$599
- Scanners: $189–$409
- Card readers: $79–$109
- Handheld devices: $589–$1,449
- Scales: $469–$2,300
POS Nation Features
This software is feature-rich, and even better, POS Nation customizes the software before installing it on the hardware. This makes it very convenient, and if afterward, you find you need something else, you can call POS Nation about adding it.
Learn more about what a POS system does and the features it should offer.
Unlike most POS systems, POS Nation has multiple interface options. Clerks and cashiers can easily find an item to see its SKU, price, availability, and more. You can set discounts, bulk pricing, and time-based rates. Scales and scanners make it a great option for delis and grocery stores. Customers can also check themselves out or you can check them out with a mobile option. If you have age-restricted items, the ID scanning makes it easy for cashiers to verify ages.
You can track inventory—including perishables, case breaks, and carton-packs—set low-stock alerts, and reorder quickly from the software. The program can generate purchase orders (POs), manage vendors, and record inventory receipt. Additional features include a mix-and-match pricing tool.
Employees can clock in and out, with the system tracking not only work hours but breaks. The system does not manage payroll but does have a payroll report that lets in-house employee charges be deducted from payroll.
POS Nation also has tools specifically to help increase employee security. Permissions restrict what an employee can access on the system. Cash drawer counts force employees to check the drawer at the start and end of each shift. You can also set blind counts so that the employee doesn’t know how much cash should be in the drawer at a given time.
Specialty Store Features
POS Nation is a versatile system, and its team can customize tools for specific industries. Here are a few that can benefit from its more unique features.
- Liquor stores and those that sell alcohol will benefit from the ID scanning, case-break inventory, mix-and-match bottle pricing, and Rev-1014 Reporting for Pennsylvania Beer Distributors.
- Tobacco stores can take advantage of special cigar label printing and kit building for vape.
- Grocery stores can include scales and EBT payment processing.
- Lawn and garden stores can benefit from POS Nation’s special features—like custom tree tags, equipment rental functions, and weather-resistant bar codes, plus mobile tablet systems for taking payments in the garden center and at the counter.
- Hardware store customizations include shelf tag printing, bulk pricing, A/R tracking, and layaway.
POS Nation has a built-in customer management program. It lets you record contact data, billing information, and loyalty plans. It also holds the purchase history so that you can look up items a customer has previously bought. In addition to the loyalty program, you can customize receipts such as with a discount on the next order or transaction.
POS Nation Ease of Use
- 24/7 customer support and training with the monthly plan
- Arrives with software customized and installed
- Large, bright buttons and good workflow
POS Nation customizes your software to your industry and your particular business before sending it to you so that you can hit the ground running. This software has a clean interface, and you can customize workflows with hot buttons to make ringing up a customer faster. The 24/7 support and training make it easy to master the system—just remember that if you purchase the software, this level of support is only for 90 days.
In addition to how-to guides and demo videos, POS Nation offers blogs, guides, and videos on industry topics, from Black Friday sales to how to choose and use POS systems (even its competitors).
POS Nation Alternatives
Best for: Lower-cost system for security-minded retailers in grocery or convenience stores
Best for: Businesses needing mobile and in-store POS
Best for: All-in-one solution for small retailers, restaurants, and service providers
Monthly fee from: $79
Base monthly fee: $0
Monthly fee from: $9.95
Hardware from: Quote
Hardware from: $49
Hardware from: $6
If you’re not sure POS Nation is right for you, check out our reviews of other popular retail POS systems.
What Users Think of POS Nation
Overall POS Nation User Ratings:
- Capterra: 4.6 out of 5 stars, 95 reviews
- Trust Pilot: 4.8 out of 5 stars, 608 reviews
- Consumer Affairs: 4.6 out of 5 stars, 221 reviews
Overall, users say POS Nation is intuitive, fast, and easy to maintain. Managers praise the reporting, inventory, and customer management functions. Users also give the POS Nation support staff high marks, calling them professional, knowledgeable, kind, and genius.
Complaints were few and diverse. Most involved the desire for specific features and complaints about customer support—these were well outnumbered by praises, however. The one consistent complaint, which was on G2 primarily, was about the system lagging and crashing.
Users Don’t Like:
Sometimes lags, crashes
Lacked specific features they needed: online store connectivity, mass email capability
Easy to learn, train others
Great customer service
If you are looking for POS software that is customized to your needs, POS Nation is well worth considering. It offers software/hardware combinations that are especially suited for grocery and liquor store industries and also retail. The software comes installed into the hardware, and you get 24/7 support and training. Call POS Nation to get started.