All Sales Articles - Page 4

Sales professionals spend a lot of time on the phone, and knowing the best way to handle phone conversations can often be the difference between hitting your sales goals or missing your numbers. To help, we spoke with sales experts to identify the top 15 phone communication skills and tips every salesperson should know. Here…

Call logs are records of conversations kept as a way to track follow-up calls to prospects, document customer issues, and serve as a historical reference point for future conversations or kept for compliance purposes. Call logs can also be used as a performance measurement device to manage the efficiency of your company or call center….

A CRM dashboard is a feature of most customer relationship management software that provides at-a-glance reporting on important sales activities and performance metrics. It helps sales professionals by providing a quick look at the health of their sales pipeline and an overview of the tasks and activities they need to focus on next. Pipedrive is…

RingCentral and 8×8 are VoIP business phone systems with features like unlimited calling, automated attendants, and multiple lines. RingCentral starts at $29.99 per month and is designed to scale with growing teams. 8×8 offers unlimited international calling for as low as $25 per month, making it great for organizations with an overseas business presence. When…

Sales automation is a series of actions that eliminate the manual process of moving deals through a sales pipeline. It’s used by salespeople to save time and focus efforts on activities that drive relationships like conversations and appointments. Sales automation software ranges from full-featured CRMs with email campaigns, to workflow tools that connect different software….

Freshdesk and Freshservice are both Freshworks products, but designed for very different purposes. Freshdesk is customer-facing help desk software, priced from $0 to $109/user per month. Alternatively, Freshservice is internal IT help desk software used to manage your company’s internal IT support with prices starting at $19 to $99/user per month. When to Use Freshdesk…

Ooma is one of the leading VoIP phone systems with a wealth of features. However, the service requires upfront investment in hardware and lacks customization. Therefore, we looked at the 20 best Ooma competitors on the market and compared them based on price, features, and other factors to determine the best alternatives for small business….

Virtual phone number systems allow you to add a business number to an existing personal landline or mobile phone. We evaluated a variety of virtual phone number providers and narrowed it to the six best. We then evaluated them based on price, features, and service to learn which one stood out as the best overall….

A public branch exchange (PBX) phone system is hardware and software that receives incoming calls and routes them without human intervention via a voice menu of options. PBX can be free or as much as $1,000 depending on the system. They also provide access to calling features such as call transfers, call scheduling, and more….

Social selling is a way of using social media to communicate directly with prospects. These low-cost but equally effective to traditional sales strategies allow salespeople to guide potential clients in completing the sales process. We asked experts and searched top blogs for social selling tips that help boost sales and improve your bottom line. Here…

A CRM for nonprofits helps organizations like charities and churches raise money and manage donor and volunteer relationships. We compared several nonprofit-specific CRMs as well as general use options to determine the top six and overall best CRMs for nonprofits using criteria like ease of use, affordability, and nonprofit-specific features like donor management. Top 6…