All Sales Articles - Page 3

6 Best VoIP Services for Home Offices in 2020

By Robert Watts on March 24, 2020 | Buyers Guide, Sales, Sales Tools | Comments (0)

Voice-over internet-protocol (VoIP) phone services transmit calls over a data network instead of traditional landline-based systems. This provides savings as well as additional features like video calling, call forwarding, and auto-attendants. We looked at the best VoIP services for home office users and evaluated them based on pricing, features, and usability. Top 6 Home Office…

How to Conduct Sales Performance Reviews

By Jessica Pingrey on March 23, 2020 | How To, Sales, Sales Management | Comments (0)

Many salespeople dread performance reviews because they worry about a poor review—which often signals a disconnect between sales managers and reps. However, conducting performance reviews should be more than issuing ratings and scores. It should be a dynamic conversation and opportunity to recognize achievements and strengths while identifying and addressing room for growth and improvement….

6 Best Call Center Phone Systems for 2020

By Robert Watts on March 23, 2020 | Buyers Guide, Sales, Sales Tools | Comments (2)

Call center phone services help teams answer, route, and effectively manage the high call volumes that contact centers often face. Other common features include unlimited domestic calling and interactive voice response (IVR) modules. We looked at the best call center systems on the market and compared them based on pricing, features, and usability. Top 6…

What Is a Predictive Dialer?: Definition, Cost, Features & Providers

By Robert Watts on March 20, 2020 | Sales, Sales Tools, What is | Comments (0)

A predictive dialer is a software system that can automatically dial phone numbers without human intervention. They connect sales agents and other workers to prospects as quickly as possible so they do not spend unnecessary time going through contact lists and entering digits. Predictive dialers are usually bundled with contact center systems. There is no…

6 Best Virtual Phone Number Providers 2020

By Robert Watts on March 20, 2020 | Buyers Guide, Sales, Sales Tools | Comments (10)

Virtual phone systems empower business users to add a business number to their existing landline or mobile phone so that they separate personal and work lines. We looked at the best virtual phone systems on the market and narrowed them down to the best six. We evaluated them based on pricing, features, and usability. Top…

How to Create a Google Sheets CRM in 7 Steps (+ Free Template)

By Lisa McGreevy on March 20, 2020 | How To, Sales, Sales Tools | Comments (0)

Customer relationship management (CRM) software helps sales teams keep track of leads, contacts, and opportunities. While dedicated CRM software includes added functionality, you can easily set up a Google Sheets CRM to keep track of the most important information if you are just starting out. We’ll show you how in just seven simple steps. Of…

Best Multi-line Phone Systems for Small Businesses in 2020

By Robert Watts on March 19, 2020 | Buyers Guide, Sales, Sales Tools | Comments (0)

Multi-line phone systems, or desk phones, allow for multiple numbers to be provisioned on a single hardware unit. This streamlines call management and improves communication efforts with internal and external callers. To determine the best solution for small businesses, we assessed the most popular multi-line phones and evaluated them based on the criteria outlined below….

Best Small Business Phone Systems 2020

By Robert Watts on March 6, 2020 | Buyers Guide, Sales, Sales Tools | Comments (0)

Most of today’s modern business phone system transmits calls as data over the internet rather than over traditional copper landlines. These systems provide cost savings as well as advanced features like text messaging, video conferencing, and more. There are several different kinds of services available to meet virtually any business need and budget. What Type…

What Is VoIP? Definition, Cost, Features & Providers

By Robert Watts on March 2, 2020 | Sales, Sales Tools, What is | Comments (0)

Voice-over-internet-protocol (VoIP) services transmit calls as data over the internet instead of the copper wire network used by landlines. They are an affordable alternative to traditional phone systems. They also offer a wider range of features, such as automated attendants, CRM integrations, and more to enhance your telephony experience. If you are in the market…

Customer Acquisition Cost: What Should You Be Paying for New Customers?

By Jessica Pingrey on February 27, 2020 | Sales, Sales Strategies, Ultimate Guide | Comments (0)

Customer acquisition cost (CAC) measures how much money it takes for a business to gain a new customer. It includes marketing costs, salaries, and advertising. CAC is measured during specific periods of time to compare how it goes up or down. It is important because businesses aim to reduce CAC to improve their bottom line….

How to Implement Sales Territory Management in 5 Steps

By Jessica Pingrey on February 27, 2020 | How To, Sales, Sales Management | Comments (0)

Sales territory management is a process sales teams use to assign leads or accounts to specific salespeople based on geography, industry, product, or account size. This eliminates overlap between sales reps and clarifies who is responsible for specific opportunities. Territories are managed by assigning segmented prospects to individual team members who are given specific goals….

How to Motivate Your Sales Team: 13 Ways to Help Your Sales Reps Thrive

By Jessica Pingrey on February 24, 2020 | How To, Sales, Sales Management | Comments (0)

Sales managers and business owners have to keep their sales team motivated to close deals and increase revenue. Working in sales is a high-pressure environment, and sales reps can be prone to burnout if they aren’t continually motivated, so it’s important to invest in motivation strategies that foster a great culture and improve productivity. A…