Voice-over-internet-protocol (VoIP) phone services are internet-based alternatives to traditional landline phones with features like auto-attendants, voicemail, and customer relationship management integration. We evaluated the best VoIP providers and narrowed it to the six best. Then, we compared their price, features, and more to learn who each is right for and which is the best overall….
6 Best Virtual Phone Number Providers for 2019
Virtual phone number systems allow you to add a business number to an existing personal landline or mobile phone. We evaluated a variety of virtual phone number providers and narrowed it to the six best. We then evaluated them based on price, features, and service to learn which one stood out as the best overall….
How to Create a CRM Strategy in 7 Steps
A customer relationship management (CRM) strategy is a company’s plan to use CRM software to help grow sales and improve customer service. It incorporates an overall business strategy with input from sales, marketing, and customer service, identifying all potential touch points that occur during the customer journey. Though marketing and customer service are involved in…
Top 15 WordPress CRM Plugins 2019
WordPress customer relationship management (CRM) plugins are software additions that add CRM functionality and features to websites built on WordPress. These plugins are important because they offer affordable ways to capture leads, gain web insights, and promote sales. We’ve evaluated dozens of WordPress CRM plugins and created a list of the top 15 for small…
11 Best Workflow Automation Software 2019
Workflow automation software allows you to create processes to handle repetitive tasks. For example, the software can send a response every time someone fills out a web form or copy and paste information from one system to another. We’ve identified the best workflow automation tools to help free teams to focus on the things that…
Best Business Phone Systems 2019
Business phone systems support a network of land or internet-based phone lines for inbound and outbound calling. These systems come in a variety of forms but the most common are VoIP-related phone solutions. Business phone systems have many features and price points, providing options for organizations of all sizes, from single-member businesses to call centers….
Nextiva vs RingCentral: Price, Features, & What’s Best in 2019
Nextiva and RingCentral are two different business phone systems that offer unlimited calling, automated attendants, multiple line support, and other functions. The majority of businesses will want to go with Nextiva, as it’s the best intersection of feature set and affordability. However, if you require more features or international calling, then RingCentral might be better…
6 Best Customer Database Software for 2019
Customer database software helps businesses organize, manage, and track customer relationships. We looked at a variety of customer database software solutions and narrowed it down to the top six. We then compared and contrasted the price, features and customer support to learn which ones stood out and which is the best overall. Top 6 Customer…
6 Best CRM for Startups 2019
The best CRM for startups should be inexpensive to start and provide plans with features that expand as your business does. These include contact management, integrations, email connectivity, multiple pipelines, basic email marketing, and advanced reporting. To determine the best, we evaluated dozens of CRMs in order to better understand how each product handled core…
13 Best Lead Generation Software for Sales 2019
Businesses use lead generation software to capture a lead’s information (usually from a website), and then build a database of contacts for the purpose of qualifying and converting those leads to customers. From embedded forms to software that manages drip email campaigns, here are the 13 best lead generation software for sales. 13 Best Software…
Grasshopper vs RingCentral: Who’s the Best in 2019?
Virtual phone providers RingCentral and Grasshopper both offer features like unlimited calling, voicemail and phone numbers at an affordable price. Grasshopper is a good fit for solopreneurs who want a business line on their personal phone, but we believe RingCentral is the best virtual phone provider for its range of features and superior customer support….
HubSpot vs Zoho: Price, Features, & What’s Best in 2019
HubSpot and Zoho are CRMs with free plans and features like workflow rules and email integration. In terms of Hubspot vs Zoho, Zoho’s free tier and paid plans are a great choice for businesses wanting CRM with social integration while HubSpot is a good fit for organizations wanting a budget-friendly CRM with basic core features….